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    Westphal Denis MD

    3.0 (2 reviews)

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    6 years ago

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    Skyway Primary Care and Wellness Center

    Skyway Primary Care and Wellness Center

    2.1(8 reviews)
    0.0 mi

    Philip Gauslin is the best doctor I have ever had in my life…read more Wow, just wow. Thank you for being awesome. Totally thorough and does not make you feel like you are taking too long to explain your concerns. At the same time, he is also super efficient, making excellent use of time so he can ensure you understand everything and feel at ease before you leave. Gosh I am so upset my insurance changed and I can no longer go back to him, but if I can again in the future, I will. If he were still my dr, I'd say don't go to him so I could keep him all to myself haha. This doctor is nice, has great advice, and gets the job done. My husband went to Noelle Gunn and we really liked her as well. She likes to get to the bottom of things, which is really great to finally find out what is wrong, when so many other doctors drag things out. He is also really bummed to lose her due to our insurance change. Staff could be a tad bit more kind and personable. You may be on hold for a bit when you call, but at least they answer the phone. When I speak to them, I usually get the feeling that they are in a rush to hang up. Also wish this office had an after hours nurse to speak to in case of emergencies. Plenty of parking, clean and pretty office, and conveniently has a lab in the same building for bloodwoork, xrays etc.

    This place has gone way downhill since Dr. Wagner left. Dr. Das clearly did not care about me or…read morecare about helping me. I've had chronic leg pain for the past year, and she basically said, oh well, you're just going to have to live with it. She repeated ignored what I was saying to her until I was forced to say "You're not listening to me." She was glib and condescending about my condition and options. I had to push and push to get her to even write a referral to an orthopedic specialist. I have never felt so poorly treated by a doctor in my life. Avoid at all costs. I'd rather see the janitor in the building than ever she her again.

    Mangrove Medical Group

    Mangrove Medical Group

    3.0(54 reviews)
    3.0 mi
    Free estimates
    Locally owned & operated

    Hello, I had to get a bone scan and I met the nicest technician named Connor Williams who works…read morehere. He took my scans (photographs to people like me) and was so knowledgeable and very happy to answer all my questions. He made me think that with a little bit of stretching every day, I could change the way my life is going. You might say he changed my life for the better with just a visit to him and he wasn't even the doctor! Thank you so much Connor! I'm glad I met you!

    I want to start by separating the quality of the medical professionals I have encountered from my…read moreexperience with Mangrove Medical as an organization. The doctor I work with is incredibly knowledgeable, as have been the medical assistants and nurses I've encountered. My criticism is not directed at them. My problem is with the administrative practices surrounding that care. The waiting room is routinely crowded, and the practice operates at an obviously high volume. Despite that, Mangrove imposes an extraordinarily high cancellation fee on patients. I receive medical care in Sacramento and the Bay Area, including through specialty practices, and I have not encountered cancellation fees comparable to what Mangrove charges. That policy is particularly galling given Mangrove's own relationship with appointment times. I have been seeing my provider for more than a year, and by my estimate, they run about 30 minutes behind on average. Yet after waiting, my appointments frequently feel rushed. I rarely spend more than 10 minutes with my provider. Waiting half an hour or more only to feel hurried through the few minutes I actually receive with my doctor is neither attentive care nor respectful of a patient's time. My experiences trying to address these delays with the front desk have been similarly frustrating. Communication about delays and their impact on patients has been consistently poor and, at times, dismissive. The result is an unpleasant double standard: patients are expected to arrive on time, accommodate Mangrove's chronic delays, accept brief appointments when we are finally seen, and pay an exorbitant fee if we cannot meet their cancellation requirements. Mangrove does not appear to hold itself to anything approaching the same standard. For patients with limited options for primary care, there is also little practical ability to simply take our business elsewhere. That makes these policies and practices even more frustrating. I wish the administrative side of Mangrove reflected the knowledge and professionalism I have experienced from the medical staff themselves. After more than a year as a patient, the disparity between the two has become impossible to overlook.

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    Westphal Denis MD - physicians - Updated September 2026

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