I was very pleased with the courteous and professional service and advice I received from Tyler and…read moreJustin, they were great. Tom did a great job on my hitch and wiring installation. I would definitely recommend the Action team. Mike E.

My friend C came here to pick up oil and filter for her car. The store itself isn't big but it has…read moreall the basic things that you would need for your car. Plenty of free parking in front. If you need parts you will need to speak with the sales guy at the front and he can order it for you if it is not in stock. Very knowledgeable staff and friendly service. Great location right downtown.

Good place, especially for paints. Friendly, helpful staff. Not sure if they still have a machine…read moreshop like they used to on Oak St. Now downtown off Pembroke in the same lot as Acklands-Grainger.

Good people good shop. The owner is super nice. A+ they had everything we needed to get back on the…read moreroad.

From the owner: Cords Key-2 Auto Parts & Engine provides Victoria car owners with a complete line of automotive and…read moreindustrial parts. If you're looking to rebuild or restore an engine then come visit our parts specialists who are happy to assist you. Come browse our selection of tools, supplies and hard-to-find parts today.

Everything! Replaced Inverter. Very efficient and reasonable. I find Fennell's very honest and give…read morefriendly service.

New RV owner, first time visit. Short walk to Serious Coffee while we waited for the service to…read morecomplete. Very impressed, thank you.

I've been shopping at Lordco since it opened. The counter staff know cars and they have been able…read moreto find parts for my old truck that no one else in town has been able to get. Lordco is one of first calls when I need parts, and their hours are very convenient. It is one of the two parts store I regularly shop at. I'll be calling them again today and recommend checking them out. J

I visited the Lordco store on Burnside Road in Victoria to have touch-up paint mixed for my…read morevehicle. Jim assisted me and provided excellent customer service--he was friendly, knowledgeable, and took the time to arrange for the paint to be sent to the Langford Lordco location, which was more convenient for me. He collected my contact information and vehicle details and entered them into the system. When I later went to the Langford store to pick up the paint, it was not there. Staff at the front desk advised that it may have been returned to the Burnside location because more than a week had passed. While I was very impressed with Jim's service, I was disappointed that the paint was unavailable when I went to collect it. On June 29, I returned to the Burnside Lordco location while Jim was away. When I approached the counter, the employee working there did not greet me or ask how she could assist me. I explained the situation regarding the touch-up paint that Jim had arranged to be transferred to the Langford store. She briefly checked the back area, quickly returned, and stated that she could not find anything. She then picked up a can that was sitting beside the computer and asked, "Are you Kelcy?" When I replied that I was not, there was no further effort made to investigate my order or assist me in locating the paint. The interaction came across as unhelpful and lacked the level of customer service I had previously received from Jim. I explained that Langford staff had suggested the paint may have been returned to Burnside. In response, she remarked that "Langford Lordco never knows what they are doing," which I found unprofessional and inappropriate. She then suggested that I provide the paint code so she could mix a new batch. I explained that Jim had likely already mixed the paint and that the issue appeared to be that it had been lost during the transfer between stores. Despite this, she continued to suggest mixing another batch. What concerned me most was that she never asked for my name, phone number, vehicle information, or order details, nor did she appear to check the computer system where Jim had entered my information. As a result, I did not feel that a reasonable effort was made to locate my order. She may not be well suited to a store environment and would benefit from developing stronger customer service skills. The employee who assisted me was identifiable by her blonde hair, nose piercing, and long artificial nails. I was very impressed with the service I received from Jim, but disappointed by this later interaction. The experience left me feeling that my concerns were not taken seriously and that the level of customer service fell short of expectations. As a result, I will be seeking automotive paint products elsewhere in the future.

Exemplary service: honest evaluations that consider budget and performance desires, fair, excellent…read morecommunication, market value pricing or better, up-to-date tire designs, quick turnaround and timely, no aloof or condescending attitudes toward customers. They treated me the same way they would want to be treated. There are numerous places to squire tires and vehicle services. Few really deliver a full circle experience. Fountain Tire does.

I have always had a good experience with Fountain Tire. Rates are reasonable, service is good…read morequality, and they have never pressured me into anything I didn't want. They treated me and my wife with respect, explaining repairs or what they found without making us feel dumb for not being mechanics ourselves.

James at Eagleridge RC was super helpful. I was actually in looking for parts for a separate…read moreproject, but James was still very helpful in getting me the parts and pieces that I needed, and even came up with a special solution I hadn't thought of. James knows a ton about his RC trucks, This is a man who is passionate about his hobby and built a small business around it, and it shows.