Bought 4 new tires at Tires Unlimited, Gorge Road, Victoria bc and had wonderful service and they…read morereally went the extra mile for me to find a reasonable tire for my 32 year old vehicle. I also was relieved by their quick response another day, when my clutch pedal bushing broke and I was stranded, luckily close by. They went out of their way to shop for the right part for my old car and even went to pick it up for me! Their mechanic, Keegan put it in for me. Steve was extremely helpful on what otherwise would've been a horrible experience and expense to me. I feel grateful for all their assistance and outstanding service and can recommend anyone seeking a company with integrity. Thank you, guys! C.Coley, Victoria, B.C., June 15, 2026.

I can't say enough good things about these fellahs! I know less than nothing about automobiles,let…read morealone tires,which I freely admitted. A lot of the time, that's a big mistake to say around anyone in the automotive field,because they'll take advantage of you, but when I told them I needed whatever was cheapest for my Honda Civic,they didn't try to up-sell me. They even called a large-capacity taxi for me,so I could get my four new tires to the shop across town that was working on our car. I will recommend them to everyone I know!

Absolutely amazing work and customer service!! Will and…read moreRoss are the best at what they do! I will not take my vehicle anywhere else! Great prices, workmanship and customer service!!!

I booked an appointment to get my alarm module replaced, because it also controls the sunroof…read more After about 2 hours, I went back and was told the alarm module needed to be replaced, duh. However, the part would have to be brought in and the cost would be about $500. I asked why the module was not ordered when I booked the appointment 2 weeks earlier, but I did not get a real reply. I decided not to go ahead and wait for the part. Because there were a lot of favourable comments on the service at Chapman Motors, I decided to try them out. I was not happy and I will not take my Volvo back there. They charge about the same as the dealer, and from now on, I will take my car into the dealer. I have no confidence in Chapman Motors.

Phenomenal and honest company! Russ and Phil truly take the…read moretime to explain what your cars needs to get done but they do not pressure you to get it done until you are ready. I decided to look for a new mechanic since the Range Rover dealership upped their hourly rate to $145/hour and a simple oil change went up to over $500. I own an Evoque and Auo Spiel charged me $220 with a full inspection included. Thank you!! HIGHLY RECOMMEND this company!

Okay, I almost never do ratings and reviews, usually because we only think to do these when things…read morewent bad and we are P--SS-D off, and i always regret those posts. This one actually started that way, the first time i came to Autospiel was for a coolant leak that ended up being the water pump... That was expensive and i wasn't happy. But i had to accept that it was me who purchased a 2005 BMW X5 in 2018, things are going to fail. The next day however the leaking continued, actually worse, and my instinct was to get upset and assume they over charged me for shitty work. It took a few days but they did fix it, it was a faulty replacement pump and to be fair they made it right. Zoom ahead to last week and I decided to save some money and take my X5 to a GUY i know and let him fix my leaking valve cover gasket and stripped gears in my transfer case actuator.... both simple jobs, he said it would be around $600 total. One week later after escalating issues and problems (his, not my cars) the bill is up to $1800 and the engine is covered in oil, i'm Smoking out of every part of the car driving down the road and the 4x4 is still not working, actually his new estimate is more parts and another $700 or more to fix it (i already gave him the new gears for it). Sorry long story, IN SHORT, i got the X5 back, drove straight to Autospiel, they were busy but found time over the next couple days to look at it, sorted the issues and fixed my 4X4 with the original parts and only charged me $350 to fix everything, wash my car and give me piece of mind!!! These guys are worth the wait and the cost if you want anything done right. I will not make the mistake of going elsewhere again with my BMW or MERC (i'll Probably bring my Converse here too when they wear out) As for the costs, hey we are the idiots who buy German and European cars, if the parts are expensive that's our fault not their's.

We were traveling from the states in our van when our brake light went on. Fairfield auto said they…read morehad a cancellation so they could fit us in even though they had a 2 week waiting period. They removed all 4 wheels and said our brakes were good. They charged us for inspecting the brakes but were honest about the fact that our brakes were good. When we got home we brought the van to our regular mechanic. They confirmed what Fairfield mechanic had said and replaced the brake sensors which solved the problem. It was scary to have mechanical trouble while traveling and on a limited time schedule. They were kind and honest. We are so grateful that Fairfield auto helped us when we were far from home!

I have dealt with them 2 times, and they were very rude :( I also at one point asked for…read moreclarification for something and they completely lacked any sort of understanding and ability to communicate clearly and politely.

Back in February 21/24 my Dodge Dakota was rear-ended and left me with a protruding out of shape…read morerear bumper. Reported the incident to ICBC immediately and was given the green light to have the bumper replaced. Long story short, I had tried three well known body shops in town which all had long waiting periods for the initial appointments. One after the other gave me the same story we can't find a replacement for the year of this truck. I am now at my wits end and driving on my way home I thought to stop at Craftsman Collision in retrospect I should have tried first. Fast forward four months later after getting the runaround from the other body shops I met with estimator Riley at CC and explained my situation. He immediately got his manager Matt Greenberg involved and within 10 minutes he had procured an aftermarket bumper that matched the original. Matt is a young and personable manager with very good and resourceful connections. Throughout the process his staff were cordial and responsive. After a few days in the shop I had a straight and shiny looking like new bumper. This is a very busy shop but if you want the job done right I highly recommend Matt and his capable staff to look after your vehicle.

Craftsman Collision are amazing - really! These guys are incredible - really professional and…read moreunbelievably helpful. We needed a piece glued on to our car, and they did this for us gratis/free. Absolutely no charge! And they even returned our car to us freshly washed and shiny! All of this was performed without charge - although we wanted to pay for the wonderful service. If you are ever looking for professional, supportive service - go to these guys. We live partly in Toronto, and we have commented (in astonishment) that you'd NEVER NEVER get service like this in Toronto. These guys are honest, they are professional, and they provide over-the-top customer service. Neil and Denny Hughes (with an old Toyota Camry that was returned to us looking shiny and glam - all free of charge!!!!

I have been bringing my family's Mercedes cars here since 2004 and trust TC Motors to keep them…read moremaintained and repaired. Over that time new staff have joined and a younger owner has taken over, but all have been honest, fair, reliable, and skilled.

If you've ever had that sense of dread about what's going to happen when I take my car in for a…read morerepair, this is the kind of place where you can relax and really trust the guys to take care of you honestly at prices that are fair - especially for a Mercedes!!

Customer for as long as I own a vehicle!! 2x I have gone to Jiffy Lube. Both times two different…read moregentlemen said that even though that dates were right on my reminder sticker , it was not time as I had not driven it around enough. All looked good and all I needed was a top up. Each time I left paying for just that. They could have charged me the full deal twice, I would be none the wiser. That honesty has me as a loyal customer! Highly recommend!!

The staff were amazing and helped out when my daughter had a flat tire yesterday. I can't thank…read morethese awesome folks enough. 10/10 for sure and would recommend them to all!!! thanks again :)

I have been a customer now of Jimmy Eddies for 2 years. I love the relaxed downtown atmosphere and…read moreits old school vibe. Jimmy Eddie and his mechanics are all friendly relaxed and informative. The pricing is very reasonable and every time I've been for whatever reason something extra at 'no charge' has been included. I absolutely recommend Jimmy Eddie repairs.

I took my 2008 Mercedes clk350 in for a service B and it was my first time there. I knew the guy at…read morethe front counter as he used to work at another repair shop so I bumped into him and asked where he was working so hence I ended up at Eddies. They went over my car with a fine tooth comb and called me with extra repairs that needed to be done. So I had it all repaired and was told I needed new tires, which I knew about. I went the next day and shopped around and order new tires from Michelin tires there newest sport tire which took a month to come in as my car takes two sizes. Very pleased with the workmanship and quality of work preformed. Will be going back for any other repairs. I just got back from a one week work vacation where I put 2700 klms on my car and it ran like new, but it has developed a loud noise under the car when traveling between 5 to 10 klms an hour, so I'll be back on Monday to see if they can figure out what it is.