Excellent customer service.. Great care to our two dachshund's. Very thankful for their knowledge and love they have for our pups read more

Westside Animal Clinic - Veterinarians Near Me - Altus, Oklahoma

As soon as we walked into Westside we were made to feel like family. They care for your pets just as they do their own. The vets at Westside are extremely compassionate and their communication is unrivaled. Out of the 3 that we have visited in Altus they are #1 by a landslide. Drs Nikki and Tyler Kilhoffer have always lead their course of action advice with "if this were my dog..." which answers my go-to question for vets when determining how to proceed with care. read more

I originally went to this Vet for my dog to get Xrays because they have digital imaging where my Vet does not. I was told to drop him off so they could sedate him for the day and they would do xrays in between surgeries they had that day. He had been in pain and not well and his hocks swelled that morning. The Vet I seen that morning said she believed he had cancer. She would scan his body and if nothing would do blood work. I agreed and left. I had not been home an hour and she called me asking if he had seizures. Never I answered! She then told me he was dying. I was up there within 4 minutes and he was up on a table. She stopped compressions to come get me from the front lobby... A tech could have came and got me. She claims they had not sedated him. I took her for her word. I will never know. Moving on a month later my other Shepherd was not well. Not eating much or playing. Took him in and blood work showed his platlets and rbc was very low. The vet put him on Prednisone. He also wanted to put him on an antibiotic. My charges were already so high that day I had no money left to buy both. So he said he needed the Prednisone. I said ok, let's go with that. A couple of days later I was at my pharmacist and she was telling about a medicine they prescribed. She wrote it down I then wrote it down along with his on my notes I was keeping and called the Vet a week or so later. I spoke with Joy who answers the phone and explained to her the Vet wanted my dog to be on the antibiotics and the prednisone and never thought about it could be called in the Vet. I have a running tab, I have health issues and am not a quick thinker in my old age. I gave her both names. She put me on hold and came back said the Vet would have to see my dog before prescribing anything. I was confused as to why if he already said he needed it. I then asked to speak to Vanessa who I have dealt with who is always friendly. I told her I was confused as to why, if she could tell me why if he needed it? She told me she had no idea. I ask her to have the female Vet call me because I was confused what was happening. She called me I think at the end of the day. She stated I was asking for something that the Vet never mentioned to me, which happened to be what the pharmacist had told me. I told the Vet I was confused on the names I knew it was one or the other. But the front desk only told him the one I had spelled out. UGH!!!! She said she herself would not have given him a antibiotic and keep him on the Prednisone. I was fine with that, no problem. I go to the next appointment and she said before we start she wanted to talk about something. She goes on to say that as the from desk takes calls they type in notes and that I called the male Vet a F@#!ing Prick... I did not such thing! I would never call any place of business and speak like that. I'm 53 years old and calling someone names is childish. I was very upset that this young girl put this in the notes. The Vet had told me she was new. I don't know why she did it. I kept asking for her to bring Joy in to the room. She finally brought her in the room. I confronted her asking why she would do such a thing? She kept denying it. In short it got no where because of course she's not going to admit it. I will never know why she did such a thing. All I can guess is she needed some brownie points and be liked within her new job. I don't appreciate it and to make matters worse the Vet told me she believed her. I was very sad to hear her tell me she believed her. Frankly I was disgusted! I would never refer anyone to that Vet unless you like messy people. I stay away from people in this town due to this kind of stuff. It was so uncalled for. Out of place and not warranted. Sorry for the long post but I wanted people to understand what happened. You never know what people are writing about you. BTW the Vet had left the room she came back in to tell me how Joy was crying.. I told her, well, I guess so she didn't expect to get confronted for her lies! I would drive to OKC before I would ever step foot in there again. read more

I have been taking my animals to Westside for several years- Dogs and Cats- and they are both very caring and competent in both diagnosis and care. I recently boarded my cats with them for the second year and they were well taken care of. I can't say enough about the courteous staff and experienced veterinary care. I appreciate the Vets and other staff for their care and dedication to animals. read more

Just left the vet after getting our outside cat's injured leg checked. First time visit for him so he wasn't a very good patient. Dr Tyler wanted to give an injection for the abscesses and shave around the wounds to allow them to drain better. Doc came back in saying we're go to plan B. Shaver comes on and so does the fight. He decided to just go with the injection. He showed a genuine concern about not forcing undue stress on the cat with his body already in a weakened state. He also took the time to address the isssues and the follow ups. We couldn't ask more from a person that is looking out for one that is a part of our life. read more

My dog had a scabbed lump on her head. On my initial visit I was told she most likely bumped her head (although she showed no signs of pain or discomfort when the lump was touched). I was given an antibiotic and cream and told to bring her back in 10 days. When the lump grew in size I returned on the seventh day. I was then told she would have to have surgery to remove the lump. I paid an extra $115 on top of the cost to have the lump tested and was told I would have the the results in a week. I never received a phone call so I called on the second week only to be told it was ringworm! It was never treated properly so it has since grown back. A competent vet should have easily been able to diagnose a simple ringworm case without having customers and pets go through an expensive surgery. After 2 examinations and a surgery, my dog still had to see another vet to be treated for her simple ringworm case. I wouldn't recommend this place (Dr. Nikki specifically) to my worst enemy. read more

I have been taking my two pups to Westside Animal Clinic for over two years. I started going there in order to get a second opinion. I had previously taken my youngest pup to another vet in town and was told she had an enlarged heart and would likely only live a few months. My family was devastated. We decided to get a second opinion. Took her to WAC and found out that she had a tick disease. Dr. Nikki was awesome with my pup and took great care of her- I was very impressed with her professionalism and her care for my pup. Fast forward a few weeks and that same dog cut her eye. We ended up seeing Dr Tyler and was very impressed with him as well. I have boarded both pups numerous times with WAC and every single time I have called and gotten reports on their condition and they have always been very understanding of my attachment to my dogs. They always come home with washed bedding and they are bathed and smelling great! Recently, one my my dogs cut a toe pad open. They got me in just an hour later and took great care of him! The staff at this vet clinic is absolutely amazing. There are a few bad reviews out there that I can honestly say surprise me. I have NEVER had a bad experience with this clinic- ONLY GREAT ONES! If you are looking for a veterinarian clinic that is staffed with good, honest people who will love your pet as much as you do- Westside Animal Clinic is the place to take them. We have lived in several different areas across the country and WAC is by far the best clinic we have been to. read more