My BMW was rear ended. West side helped me from having to accept knock off parts and refurbished parts. Finally, after 3 months, the insurance company gave in and it was fixed with genuine BMW parts! Nice job Westside. ps: the car was repaired beautifully and was detailed when given back to me! read more

Called for a last minute appt. They got me in, did the work and were prompt and straightforward about additional work needed. If I need work done like oil changes, routine maintenance, etc. I will return. They were quite reasonable as well. read more

These guys are amazing. They are honest, reasonably priced and we have been going to them for years. I had an Audi that was very challenging and specific to work on and they were very honest in telling me they can do some work on my car but they were unable to do major engine work because my finicky car required special tools and it was not cost effective for them to work on.... I really appreciated their honesty and recommendation for a different mechanic. They have done really good work on my husbands Jeep, our GMC truck, my sons Toyota and my daughters Nissan. I will recommend this father son team to anyone I know. I trust them and really appreciate the convenience and the fair prices. read more

Awesome got me in for an oil change next day, kind service on the phone and in person. Definitely will be back. Lower price then the big chain oil change places across town so why go anywhere else. read more

Very fair pricing and honest. Allowed me to bring my own part (mirror) and replaced it giving honest advice. Would trust for future repairs

Greeted like i brought the plague, right down to the threatening dog. Wouldn't work with me at all. Waste of time as they could have said over the phone. A reply; Julia A brought her mirror. I brought oil & filter (to be sure what was used) and tire rotation, fluids check, brake fluid drain, a modification request, etc... You couldn't be bothered and didnt want the business, clearly. read more

Excellent communication excellent prices. Excellent work. I would highly recommend Westside Auto Repair for anything needed with your car under the hood. read more

People were nice but got charged 120 just to take a look at my car to see if the brake pads were low And turns out no work was needed 120 just for "labor" read more

Their integrity and honesty are very remarkable. Their work is excellent for a fair price.

Great service, good communication and fantastic price to get my Audi A3 waterpump replaced in just 1 day! After calling around in SC I found that prices went from $1K - $2K! The highest price being from a small mechanic on the East side and he said it would take 7-8 days??? What? I started calling around and found Westside is a certified Mechanic for many years with great reviews so I called & spoke to Juan. I explained what was happening to my car/warring lights/leaking coolant and he took his time to look up and ask me questions to determine how long it would take and quoted me a price that was $200 less and told me he could get the parts the next day - all over the phone. I limped my car to him on Wed. afternoon & he delivered on everything! When I picked up my car I had a few questions about other things that might need to be done (104k miles) and he showed me on his computer where things are located and scheduled maintaince for my exact car. He educated me and didn't try to get more money from me - he's a very honest guy who didn't try to squeeze more money out of me.(since I don't know much about engines) I've recommeded my daughter go there too for her Tundra since Juan is polite, honest and knowledgable mechanic. Thanks again Juan :) read more

These guys are TOP NOTCH! Based on two times going to them so far. Here's why I had great experiences... First time:: Had a pretty impressive power steering leak in my Highlander. First went to another shop in Live Oak ran but a young guy. Said I had this part and that part gone bad, he needed to special order them, etc. After keeping my car an ENTIRE week, without calling me back nor returning my calls; ultimately did and said he didn't have time to get to it. Went to the fam at Westside Auto based on a rec from a friend. Not only did they get me in the day I called, they fixed it the day I called! Was an easy to fix leak in a rubber hose and nothing more. Super cheap and super fast fix. Not a single problem since. Excellent work dudes! Second time:: Had a wheel bearing go super bad in the same Highlander. I didn't hesitate to call these guys up. Fixed it within a day. Vehicle is riding as smooth as butter. I could not be more grateful for not only the quality of work they do, but how quick they are with the work, how responsive they are, and how easy they are to get a hold of. I will 100% recommend them to everyone I can, and I am super happy to support this awesome locally owned and operated small westside SC business. These are the gems you want to discover! Appears to be a great, family run business, and there's a super kind and sweet dog that greets you when you walk in. As long as I am in SC, I will go to Westside Auto for any needs I have. Thank you guys for being the best! read more

Two visits, 4 years apart -- same good communication, no wait, delivered as promised, and about 60% of dealer (Subaru) cost. When needed we'll be back!!! read more

Westside Auto Repair is honest, quick and great at communicating. So glad I found the shop, these guys are great. First place I bring my car if something is acting up. -Pat read more

I was traveling from out of town, on a rainy day by myself and my car died on me. After someone jump started me, I called this shop and asked if someone could take a look at it, just so I know what's wrong. The person said yes, they could take a look at my car. After I got to their shop, the person at the counter said someone will take a look at it; however, the mechanic basically refused and said they were too busy. I asked several times if they could check the battery, alternator, and the started so I know what the problem was. It was a categoric no. I ended up taking my car to another business, and it took them less than 5 minutes to check what the problem was. I gave them 2** because they did answer the phone. read more

My daughter came into this place on the weekend because her car was misfiring - my diagnosis from hundreds of miles away. I did note to her that spark plug wires came loose when I drove it at home so tell "the guy" that a spark plug wire might be loose. Long story short - I'm pretty sure it was the wires but we got charged $140+ to fix that. My daughter did play with the dog - he was nice and it seems like things were fixed but $140+ to solve looks a bit steep. Juan was nice from what I heard and since my daughter couldn't tell where the spark plugs or even radiator is, he might have put extra effort in to making sure it was right. He did charge for it though. Not knowing costs there, I would have thought $50 - $75 is pretty reasonable so my feelings are mixed. read more

These guys took great care of me after breaking down on Hwy 1 and getting van towed to their place in the middle of the night.... read more

Westside Auto Repair - Air filter got wet/damaged - Auto Repair Near Me - Santa Cruz, California

Westside Auto is an A+ establishment. I needed a new clutch on my Subaru Forester XT and after getting a few quotes from various businesses, I found Juan's quote to be the most reasonable. I supplied my own parts, dropped the car off in the morning, and had it back by late afternoon. Clutch jobs on these Foresters in particular are a bit tedious with the axles to disconnect and a good amount of things to remove in order access the clutch. Not only did Juan do the job quickly, but he did it well. The car feels so much smoother now. I drove from Los Gatos to have Juan do the work instead of going to a closer shop, and I would not hesitate to do it again. read more

I went to get my oil changed and a few fluids filled up and walked out with $350 of "repairs" just for a day later my car to break down.... They don't know what they are doing and I would not recommend. read more

Juan is a skilled mechanic, honest and offers fair prices. I bring all my cars to him. Recently he gave me a great price to do the timing belt on my 01 Tundra and did great work. read more

[please see update at bottom. They graciously fixed the problem I reported and I added stars accordingly. Thank you Juan and company at Westside auto!] Original review: I gladly give one star because they solved my problem add another star because they returned my car on the same day when I needed it back. I don't know about the rest of their service because my issue was relatively minor. They literally didn't have to do anything aside from discover a driver mishap and alert her to it. And now for the rub: Don't try to use the "10% off if you mention yelp" offer that they promote here. They will come up with an excuse to avoid giving you the discount. Maybe it's just me but when somebody makes a duplicitous offer it rubs me the wrong way. Why not say 10% off to yelpers with a minimum of X? I'm guessing the goalpost gets moved every time. I don't think there's much else that bothers me as much as this. By comparison, see my abundant quantities of five-star yelp reviews for local businesses. Update: I dunno. Tricking people, by convincing them that your yelp research has benefited them, feels like fraud. I think this would've been a five star review otherwise. read more

The guy at the front desk couldn't have tried to seem less interested and didn't even know if their facility did Acura warranty work

I came in to get my panel reattached and they were quick, efficient, kind, and inexpensive!

I took my SUV to a different shop at first. Check engine light on and problems starting car after I filled the tank. That other shop pretended to fix the problem, and charged me a bunch for it. I then took it to Westside and got the best treatment from Juan and his crew. They were communicative, respectful, and efficient! My engine has been working perfectly since. I will now always go to Westside Auto for repairs and maintenance and you should to! read more

We were driving down to San Diego from Seattle to take my son back to the Marines and taking 101 most of the way. We started hearing a weird sound and pulled over at a gas station. We noticed 3 of our lug bolts had broken off probably from hitting potholes. We could still drive it but slowly. We called Eddie and he had the parts ordered and installed and we were on our way within 2 hours. These guys dropped everything and saved our 4th of July. Thank you Eddie. read more

They opened up right on time. I asked if I would be able to slip in for a quick oil change and, though I had no appointment and I had never been there before, they were willing to see me right away. Super-accommodating, down to earth, and reasonably priced on top of all of that. I'll be coming back here again... read more

Westside Auto Repair - Reasonably priced! - Auto Repair Near Me - Santa Cruz, California

The reason why I'm giving this a 2 star review is because the price I paid for my visit was Ridiculous. I went in for a simple oil change and tire rotation. Never have I paid more than $65 TOTAL anywhere for a routine service like that. Here, I paid $98 for the same service. As I looked at my bill I noticed there was a $37 LABOR FEE added onto the service.. An absolutely absurd price to pay for a routine maintenance visit like that. The only reason I'm not giving this a 1 star review is that fact that my car got what needed to get done. If you're looking to save money, don't come here. read more

Awesome people! Took care of my car fast and was reasonably priced. Great place for young students who don't want to be scammed. And the dog was a sweetheart! read more

5 star, I phoned up and they took me the same day, and done in 5 hours and actually called me as soon as it was done. 5 star, friendly doggie, but at first... wowee a big sucka 5 star, cheaper than another business quoted. 3 stars, the place looks slightly worse than the previous owner left it. 1 star, no written estimate as required by law even though I mentioned the lack thereof ("put your name and number and I will fill out the rest", a copy of which I don't get). 1 star, they leave the car keys in the car awaiting pickup. However I did get a work completed invoice for the price he quoted verbally. Work seemed A-ok. I would go back. The work was simple, replace alternator and fan belts. read more

Fantastic service! I needed my breaks checked. They were able to give me an appointment the day after I called. They did exactly what they said they would do, take a look and give me a call. We went ahead with the repairs and they were done in a few hours for a fair price. Thanks!!! I will be back :) read more

My go to oil change stop in Santa Cruz! Juan and his son are quick with an oil change, honor appointments & quotes, and offer unbeatable prices. I was happy to pay $51.63 for a 45 minute synthetic blend oil change on my 2007 toyota yaris (which requires a little under 4 quarts of oil). I highly recommend calling for a quote and trusting them with your car. read more

Fantastic, quick service. I brought my car in at 12 noon without any appointment and it was ready by 2pm. Price was very reasonable, and staff was friendly. They provided a simple and accurate solution to my car noise. I'll be back :) read more

Westside Auto Repair - Example of Receipt - Auto Repair Near Me - Santa Cruz, California

I brought my van in for brake work. He was really nice, thorough and fair. I really recommend coming here for work you can trust. Also there's a very friendly German Shepherd shop dog who offers to play while you wait! read more

Westside Auto Repair - Auto Repair Near Me - Santa Cruz, California

I was very frustrated after a different shop in LA did work on my drivers side door and returned my car with the door unable to be locked. I called these guys on a Saturday morning at 8:30 am, and got my car back completely fixed by 10 am, for a reasonable price. Highly recommend. read more

I've recently taken two of my cars here and will continue to do business with Westside Auto Repair. The shop is always clean and orderly, and the prices are fair and competitive. I feel that Jaun and crew are honest and the straight-up kind of people I wish to do business with. read more

Well I wanted to believe in this place given the good reviews, but definitely got a creepy vibe from it. I did an oil change with them a couple of months ago. Getting an appointment over the phone for my oil change was awkward. I don't think they actually have an appointment book as they do it on the fly. They did have my car ready in two hours, but there was no report on brakes or the battery test which was a disappointment. Then I noticed my fuel economy dropped recently. I checked my invoice again, and they poured in 5w30 when Ford specifies 5w20. I tried calling back to get an appointment to rectify the mistake, and I was hung up on. No greeting, no "Westside Auto how may I help you," I heard the keyboard clicking, and then was hung up on. I will take my business elsewhere. read more

Have an older Dodge Caravan that was running rough and making some bad noises. Juan diagnosed that it was a cracked manifold. After a tuneup, oil change and the manifold replaced, it's running great and is quiet again. Good prices and had it done in a little over 24 hours. Good shop. read more

Excellent repair shop. Straight forward and nice guys. If you need your vehicle repaired, consider Westside. They did a major repair on one of our SUVs and it runs better than ever. read more

Juan fixed some oil leaks on my 1999 Tacoma for a very good price. This shop is honest, thorough, and very conveniently located. So nice to have a good mechanic in the neighborhood! Highly recommend!! read more

I Had several weird issues with my 04' Astrovan and needed to find a mechanic that REALLY knew what he was doing (and who also wouldn't charge me the rest of my stimulus check! :) They started looking around and found my brake line was leaking- they fixed it immediately which I appreciated so much! My brakes feel like new, now! Then they discovered the other problems and fixed those. I was amazed at the low price for the great work! Finally, a mechanic I can afford! Will be going back...my new auto-repair place. read more

This is one of the best auto shops in the Santa Cruz area. Great customer service, amazing prices, and friendly dog! Seriously, Juan and his son are truly trustworthy and serious about getting you back on the road. Highly recommend this place . read more