I am so beyond grateful to have found life adjustment team. The staff members are extraordinary. To…read morea one they are very well educated on their treatment specialties, and able to effectively guide clients based on their individual situations. They don't follow a script, they're nimble in classrooms and one-on-one, which shows how knowledgeable, experienced, and professional they are. I hate when mental health professionals give overly general advice that I could just read myself in a book. These clinicians are practical and incredibly helpful. Speaking of practical, that's the whole point of the program. Learning and growing in the long term. We're given skills to handle everyday challenges. Distress tolerance, coping ahead, ways to handle bad dreams. I've been to several IOPs and PHPs, and this is by far the best one I've been to. Two thumbs way way way up.

They made a lot of big promises to my family to justify the huge fees. They kept none of them. I…read morewas allowed one two hour window a week, chosen by them. This wasn't enough time to take me to a dr appt. Their employees are not mental health professionals. They are overpaid Uber drivers. Except even then, they would show up so late that I would miss appointments. When I started getting real help from one of their subcontractors, they called my family and said "I wasn't accepting their help." What help?

Because of my bad review the owner of the program is now sending me a generic response about not…read morebeing able to respond to fraudulent posts. My post is anything but fraudulent so let me remind them of what they put my family through: WHY I CAN'T RECOMMEND PCH As the mother of a former PCH patient, I do not recommend this treatment center. In fact, I believe my 23-year-old daughter, who dealt with suicidal ideation in the wake of her brother's cancer battle, might be alive today if PCH had been simply been honest with us. NOT LICENSED FOR RESIDENTIAL TREATMENT This is not a licensed residential treatment center; they are only certified for intensive outpatient, a fact PCH neglected to share with us. From the start, their representative was not transparent about how their off-site client living arrangements would affect the type and amount of our insurance reimbursement--a detail that cost us tens of thousands of dollars. Did they care more about receiving our $28,000-$32,000 a month (upfront) than potentially crippling us financially? Were they taking advantage of our desperation? WHAT FELT LIKE BAIT AND SWITCH After she called Blue Shield, our PCH intake person told me we had "great coverage" that would pay 50 percent for the first $7,000 out of pocket for out-of-network treatment; after that, it would pay 100 percent. Before admitting my daughter, I also called to verify this was an accurate reimbursement for out-of-network residential treatment and Blue Shield confirmed it, so we thought we were covered. Two months later, we found out PCH never even billed for residential treatment. Instead, they only billed for intensive outpatient treatment (3 hrs/day, 3 days/week)--a term we'd never even heard before! Billing for intensive outpatient resulted in reimbursement of just a few hundred dollars a week--a tiny fraction of the tens of thousands we had paid upfront each month. It was only when I called PCH, asking for preauthorization for my daughter's third month, that they told me our insurance was being billed for intensive outpatient. I couldn't believe it! "What are you talking about?" I kept asking. "She LIVES there." This new employee couldn't/wouldn't explain it to me, simply saying they were billing correctly. During another call, the same employee became so flustered she put on her supervisor, who was also unable to provide me with a direct answer. She then connected me with PCH's CFO, who acted defensive from the start and began interrogating the family friend I had on the phone with me. It took 5 minutes before the CFO finally admitted the truth: under Blue Shield, PCH doesn't qualify as a residential treatment facility. That's because they aren't even licensed as one. If the CFO knew this, why didn't our intake person--and why on earth didn't she tell us this from the start? NOT SECURE ENOUGH FOR HIGH-RISK PATIENTS Even though PCH talks about residential or in-residence treatment on their website (I have bills listing my daughter's care as residential), a true residential treatment center is locked-down, meaning patients can't leave the premises unsupervised. This is a very important distinction and one that many frantic parents may not realize as they seek out a safe place for their loved one. Even though PCH is supposed to be focused on mental issues, many patients there had addiction problems as well, and this often frightened my daughter. When her brother began losing his battle with cancer, my daughter became emotionally depressed and chemically unbalanced. She would have been much safer in a true residential facility. PCH lets its patients leave alone on "passes" for hours at a time, and after my daughter ended her life, I found a note describing how she planned to carry out her suicide while off on a PCH pass. A HORRIBLE EXPERIENCE The truth: my daughter wasn't safe at PCH, but then I didn't know that all treatment centers weren't set up like this. I do know she was miserable there and seemed to be getting worse, not better. After realizing they hadn't been forthright with us, we pulled her from PCH. If she'd been someplace more secure (and transparent) all along, our story might have ended differently. Instead, my daughter came home and went into intensive private therapy. I wish I'd admitted her to a real residential treatment center, but after such a horrible experience at PCH, we were wary. Once she took her life, I told her PCH Program Director, yet no one in upper management bothered to drop us a card or extend their condolences. Total silence. My whole experience with PCH was not only negative, but also heartbreaking.

My ex-husband financially controlled me, raped me, and beat me for a decade. He was 17 years older…read morethan me and worth hundreds of millions of dollars by the end of our marriage. All of the money was his because he owned assets acquired before marriage and he wasn't working. He entered PCH near the end our our marriage when I started to speak up for myself. He used PCH to gaslight me for months and even tried to get me to enroll in outpatient care, claiming that I was emotionally unstable (and I was from the decade of abuse). He even enrolled us in couples therapy at PCH. I told the director as well as Louise, the couples therapist, that he was abusing me and their response was, "We don't use labels here and we cannot discuss his treatment." He would come home from PCH and tell me how they loved him there. One year later I am still dealing with the PTSD that this "mental health" facility caused in defending my abuser because he was paying them out of pocket in cash. My ex-husband hired a "mental health coach" recommended by PCH, to help gaslight me and perpetuate the abuse. This "mental health coach" was paid by my ex-husband to inform me that he was divorcing me. I don't know if I'll ever recover from the psychological torture that my ex put me through. And to top it off, when I went to this couples therapy at PCH, I saw my ex-husband flirting with women who were enrolled in PCH who were 20 years younger than him and probably vulnerable. I don't know if I will ever recover from the betrayal and lack of conscience displayed by the PCH employees. Also, someone died at PCH while I was there, they had fallen down the stairs. The director informed us that someone had died as we saw blood on the stairs, to which my ex laughed, and the director didn't even think twice about it. Many facilities denied my ex's business as he was clearly abusive, but PCH welcomed him and his cash with open arms.

Bespoke Treatment is truly unlike any other mental health clinic I've experienced. From the very…read morefirst phone call, the staff was warm, responsive, and genuinely cared about what I was going through. I never felt like "just another patient" -- they took the time to understand my story and tailored a treatment plan that actually made sense for me. The clinicians are not only experts in their fields, but also deeply human and compassionate. I felt safe, supported, and -- for the first time in a long time -- hopeful. Whether it was TMS, ketamine therapy, or just having someone actually listen, every part of the process was thoughtful and well-executed. The space is calming, the team is incredible, and the results have been life-changing. I'm so grateful to have found Bespoke, and I recommend it to anyone looking for mental health care that goes way beyond the status quo.

I sought treatment from Bespoke late last year. Up to this point in my life, I had been struggling…read morewith my mental health for decades--cycling through bouts of depression, anxiety, and trauma. I had just about tried everything: diet, exercise, antidepressants, and countless rounds of talk therapy. And, while I'm sure these types of treatments have helped others, for me it was always short-lived. I kept making small improvements, only to end up back where I started. By the time I found Bespoke, I was so flooded with depression and anxiety that I could barely function in social situations or concentrate at work. I had low expectations going in. All I knew was this was my last ditch effort to improve my mental health and live a worthwhile life. What I experienced in their Intensive Outpatient Program was nothing short of transformative. The program offered a suite of treatments. But, what was most impactful for me was group therapy and TMS (transcranial magnetic stimulation). Group therapy provided corrective experiences for the trauma I had endured. By processing together and learning from one another's stories, I was able to see myself compassionately reflected in other people. And, while group therapy helped me process and heal from past trauma, TMS addressed the long-standing depression and anxiety that was resistant to treatment for so many years. Finally what set Bespoke apart was the incredible staff. I felt genuinely seen and cared for by the clinicians, therapists, and the rest of the support team. They always showed great patience and empathy, and took the time to actually get to know me. That level of personal investment made all the difference towards my healing. I'm not the same person I was when I first walked through their doors. I'm much more healthier, more grounded, and for the first time can say that I'm hopeful about life.

Excellent therapists and medical experts where you can find healing for serious mental health…read moreissues and more. Shout out to the great Dr. Scott Fears and his fearless crew who combine medical knowledge with holistic solutions- a fine mix. Admired.

I am grateful to Amae Health for the transformation I've witnessed over the past year. With Dr…read more Scott Fears' guidance, our son has found ways to live with and even to overcome many of the challenges he's been facing. He values the insights Dr. Fears brings to their conversations. Our son has committed to the medication regiment and the recommendations he's received--from dietary adjustments to engaging in community activities, social interactions, and physical fitness. The Amae caregiver meetings, especially the family support sessions led by Dr. Gary Tsai, have amplified our empathy for others in similar situations and has fostered hope. We thank the clinic for their care and for making such a positive impact on our lives.

Suzanne Wallach and her team changed my life. My way of living is so much better, less painful, and…read morea life worth living. I never thought I could control my emotions, and wasn't even aware of them, until after this program. My private therapist, Ruth Avalos, was one of the best therapists I've ever had and did an exceptional job. Other amazing therapists there are Sarah, Danielle, Ruby, Sofia, and Patty. All absolutely phenomenal, Suzanne included. There is no DBT clinic anywhere in the area, if anywhere at all, better than this one. There group classes are amazing, the environment very supportive of one another, and very thorough. They also have great phone coaching at a moments notice, that got me through so many difficult moments I would not have survived otherwise. Thank you Suzanne and Wallach and her team. I highly recommend this place.

Happened on her web site by accident…read more One of the couple of people who put stars on her website but no written review is her husband. Needless to say, five stars. That is truly pathetic. Despite their putting it out there, I anticipate that she will delete this review. Just another example of her behavior.

I have to be clear on this, NO place will treat your disorder better than here. The care and…read moreattention that Dr. Gorbis and her staff provided even surprised me. The one on one approach really worked for me and helped put my life back together. The method of treatment was intense yet not uncomfortable. The time taken to handle every concern was met with a solution, and I have nothing more to add. Excellent in all ways. Thank you Dr. Gorbis!!

OCD crippled me for years. I was housebound for months at a time. I tried five different OCD…read moreprograms--two helped a little, but three didn't help at all. I was desperate for help and just wanted to function. This institute completely changed my life. I'm no longer a prisoner to OCD. I recently graduated from school, and I'm now functioning well and no longer depressed. It was worth every penny--especially considering that other programs cost me both time and a lot of money. I achieved these results thanks to an excellent team.

Dr. Mah and his team are truly incredible. The intake process was a breeze compared to prior…read moreexperiences. They were able to get me booked quickly. Thanks to his team, I'm back on track giving my mental health the priority it deserves.

This is one of the best psychiatric practices in West Los Angeles. Providers are highly competent,…read moreknowledgeable, and very much invested in patient care. Highly recommended.

I've referred many patients to this practice over the years, and I've consistently had a wonderful…read moreexperience. Dr. Fein and her team are incredibly kind, compassionate, and truly take the time to get to know each person they work with. Communication is excellent as they are responsive, collaborative, and make coordination of care seamless. My patients have consistently shared positive experiences, and I genuinely appreciate knowing they are in such capable and caring hands. I recommend this practice without hesitation.

Professional, well-run office with a calm atmosphere. The staff is courteous and efficient, and Dr…read moreBrown was attentive, clear, and respectful. Overall, a solid and patient-focused practice.