Because of my bad review the owner of the program is now sending me a generic response about not…read morebeing able to respond to fraudulent posts. My post is anything but fraudulent so let me remind them of what they put my family through: WHY I CAN'T RECOMMEND PCH As the mother of a former PCH patient, I do not recommend this treatment center. In fact, I believe my 23-year-old daughter, who dealt with suicidal ideation in the wake of her brother's cancer battle, might be alive today if PCH had been simply been honest with us. NOT LICENSED FOR RESIDENTIAL TREATMENT This is not a licensed residential treatment center; they are only certified for intensive outpatient, a fact PCH neglected to share with us. From the start, their representative was not transparent about how their off-site client living arrangements would affect the type and amount of our insurance reimbursement--a detail that cost us tens of thousands of dollars. Did they care more about receiving our $28,000-$32,000 a month (upfront) than potentially crippling us financially? Were they taking advantage of our desperation? WHAT FELT LIKE BAIT AND SWITCH After she called Blue Shield, our PCH intake person told me we had "great coverage" that would pay 50 percent for the first $7,000 out of pocket for out-of-network treatment; after that, it would pay 100 percent. Before admitting my daughter, I also called to verify this was an accurate reimbursement for out-of-network residential treatment and Blue Shield confirmed it, so we thought we were covered. Two months later, we found out PCH never even billed for residential treatment. Instead, they only billed for intensive outpatient treatment (3 hrs/day, 3 days/week)--a term we'd never even heard before! Billing for intensive outpatient resulted in reimbursement of just a few hundred dollars a week--a tiny fraction of the tens of thousands we had paid upfront each month. It was only when I called PCH, asking for preauthorization for my daughter's third month, that they told me our insurance was being billed for intensive outpatient. I couldn't believe it! "What are you talking about?" I kept asking. "She LIVES there." This new employee couldn't/wouldn't explain it to me, simply saying they were billing correctly. During another call, the same employee became so flustered she put on her supervisor, who was also unable to provide me with a direct answer. She then connected me with PCH's CFO, who acted defensive from the start and began interrogating the family friend I had on the phone with me. It took 5 minutes before the CFO finally admitted the truth: under Blue Shield, PCH doesn't qualify as a residential treatment facility. That's because they aren't even licensed as one. If the CFO knew this, why didn't our intake person--and why on earth didn't she tell us this from the start? NOT SECURE ENOUGH FOR HIGH-RISK PATIENTS Even though PCH talks about residential or in-residence treatment on their website (I have bills listing my daughter's care as residential), a true residential treatment center is locked-down, meaning patients can't leave the premises unsupervised. This is a very important distinction and one that many frantic parents may not realize as they seek out a safe place for their loved one. Even though PCH is supposed to be focused on mental issues, many patients there had addiction problems as well, and this often frightened my daughter. When her brother began losing his battle with cancer, my daughter became emotionally depressed and chemically unbalanced. She would have been much safer in a true residential facility. PCH lets its patients leave alone on "passes" for hours at a time, and after my daughter ended her life, I found a note describing how she planned to carry out her suicide while off on a PCH pass. A HORRIBLE EXPERIENCE The truth: my daughter wasn't safe at PCH, but then I didn't know that all treatment centers weren't set up like this. I do know she was miserable there and seemed to be getting worse, not better. After realizing they hadn't been forthright with us, we pulled her from PCH. If she'd been someplace more secure (and transparent) all along, our story might have ended differently. Instead, my daughter came home and went into intensive private therapy. I wish I'd admitted her to a real residential treatment center, but after such a horrible experience at PCH, we were wary. Once she took her life, I told her PCH Program Director, yet no one in upper management bothered to drop us a card or extend their condolences. Total silence. My whole experience with PCH was not only negative, but also heartbreaking.

My ex-husband financially controlled me, raped me, and beat me for a decade. He was 17 years older…read morethan me and worth hundreds of millions of dollars by the end of our marriage. All of the money was his because he owned assets acquired before marriage and he wasn't working. He entered PCH near the end our our marriage when I started to speak up for myself. He used PCH to gaslight me for months and even tried to get me to enroll in outpatient care, claiming that I was emotionally unstable (and I was from the decade of abuse). He even enrolled us in couples therapy at PCH. I told the director as well as Louise, the couples therapist, that he was abusing me and their response was, "We don't use labels here and we cannot discuss his treatment." He would come home from PCH and tell me how they loved him there. One year later I am still dealing with the PTSD that this "mental health" facility caused in defending my abuser because he was paying them out of pocket in cash. My ex-husband hired a "mental health coach" recommended by PCH, to help gaslight me and perpetuate the abuse. This "mental health coach" was paid by my ex-husband to inform me that he was divorcing me. I don't know if I'll ever recover from the psychological torture that my ex put me through. And to top it off, when I went to this couples therapy at PCH, I saw my ex-husband flirting with women who were enrolled in PCH who were 20 years younger than him and probably vulnerable. I don't know if I will ever recover from the betrayal and lack of conscience displayed by the PCH employees. Also, someone died at PCH while I was there, they had fallen down the stairs. The director informed us that someone had died as we saw blood on the stairs, to which my ex laughed, and the director didn't even think twice about it. Many facilities denied my ex's business as he was clearly abusive, but PCH welcomed him and his cash with open arms.

I can highly recommend my experience and care under Dr. Reza Nabavi…read moreThere were days and early sobriety where I really didn't think I was gonna make it, but Reza took his time with me to listen to me and kindly offer his unwavering support. It was during those very very hard days that I found I could do just one more day because I had a wonderful doctor on my side. Thank you REZA

I had the opportunity to work with Dr. Reza Nabavi early on in my recovery journey. He met me…read morewhere I was at the time with compassion and understanding. At a time in my life when I felt very isolated, judged and misunderstood, Reza made me feel safe and heard. I have been to many treatment facilities and worked with as many if not more therapists. As I approach 10 years of recovery and reflect back on the journey, Reza stands out as someone who made a lasting and influential impact. The coping skills and insights he shared, as well as his unwavering and sympathetic support are big reasons I have been able to change my life and experience success in recovery. Thank you Reza!

Bespoke Treatment is truly unlike any other mental health clinic I've experienced. From the very…read morefirst phone call, the staff was warm, responsive, and genuinely cared about what I was going through. I never felt like "just another patient" -- they took the time to understand my story and tailored a treatment plan that actually made sense for me. The clinicians are not only experts in their fields, but also deeply human and compassionate. I felt safe, supported, and -- for the first time in a long time -- hopeful. Whether it was TMS, ketamine therapy, or just having someone actually listen, every part of the process was thoughtful and well-executed. The space is calming, the team is incredible, and the results have been life-changing. I'm so grateful to have found Bespoke, and I recommend it to anyone looking for mental health care that goes way beyond the status quo.

I sought treatment from Bespoke late last year. Up to this point in my life, I had been struggling…read morewith my mental health for decades--cycling through bouts of depression, anxiety, and trauma. I had just about tried everything: diet, exercise, antidepressants, and countless rounds of talk therapy. And, while I'm sure these types of treatments have helped others, for me it was always short-lived. I kept making small improvements, only to end up back where I started. By the time I found Bespoke, I was so flooded with depression and anxiety that I could barely function in social situations or concentrate at work. I had low expectations going in. All I knew was this was my last ditch effort to improve my mental health and live a worthwhile life. What I experienced in their Intensive Outpatient Program was nothing short of transformative. The program offered a suite of treatments. But, what was most impactful for me was group therapy and TMS (transcranial magnetic stimulation). Group therapy provided corrective experiences for the trauma I had endured. By processing together and learning from one another's stories, I was able to see myself compassionately reflected in other people. And, while group therapy helped me process and heal from past trauma, TMS addressed the long-standing depression and anxiety that was resistant to treatment for so many years. Finally what set Bespoke apart was the incredible staff. I felt genuinely seen and cared for by the clinicians, therapists, and the rest of the support team. They always showed great patience and empathy, and took the time to actually get to know me. That level of personal investment made all the difference towards my healing. I'm not the same person I was when I first walked through their doors. I'm much more healthier, more grounded, and for the first time can say that I'm hopeful about life.

I am lucky to have known some of the staff of NuView for a few years now. The role they play in…read moregetting people sober is absolutely pivotal. Every staff member has a very thorough education in addiction and recovery. I'm talking book knowledge as well as years of (sometimes harrowing, often inspiring) experiences. They have an authentic passion for recovery. And they know what this kind of transformation should look like. The clinical staff at NuView possesses a diverse range of skills. These skill sets include pragmatic things like self-development training, which can help clients get jobs, write resumes, or even just manage their own money better. But they also teach important qualities like emotional intelligence, conflict management, and how to handle not wanting to get out of bed in the morning. These are important skills to learn after someone has stopped using drugs and alcohol. Why? Life gets hard when you can't rely on alcohol or drugs to make it SEEM good. So you need to do the hard work of MAKING your life better. At NuView's outpatient programs, they support and guide you through that process. Much of that involves group therapy and other kinds of counseling, including family therapy and one on one meetings. They locate your weak points and help you create a plan for dealing with them, always making sure you take it one step at a time. They also share their own knowledge with you. They know what addiction is from a medical perspective. And there's no reason why someone with an addiction shouldn't know that as well. Sometimes people don't know why they feel such a strong compulsion to drink or do drugs. The staff at NuView help clients realize that it's not some moral failure - it's a legitimate mental health condition with neurological, emotional, and interpersonal causes. And it can be treated. NuView is especially good at helping people who have a history of relapse or who have struggled with getting sober even after attending other rehabs. This is because they put more personal care into their treatment approaches than most other rehabs. Their treatment plans are generally customized for each individual client. This makes sense, since addiction is a pretty wide category, and it is not the same for everyone. Their outpatient programs provide a holistic approach to addiction. Clients have access to a safe and supportive community. They also get a social network of other people in recovery, so they can all grow together. You won't feel alone even for one minute throughout this process. For family members, they also put on many events and try to include them in the treatment process. Literally everyone gets a chance to heal and to work on themselves. If you're dealing with addiction now or if you just quit, it's time to treat yourself to a clean and sober life that's actually good. Why get sober and be miserable? At NuView, no matter how broken down you are, you WILL experience a transformation. Simple as that.

Working with Daniel and their team has been a pleasure. Their commitment to client care is evident…read morein every interaction. I run a Sober Living Home in Culver City, and our residents who transition from this facility arrive well-prepared and motivated for the next step.

Carrying full team that knows who you are and how to work with your specific needs and they care so…read moremuch about your well being

Staff stated they support client stating Christian anger them. If you are a Christian reexamine…read moreoptions.

My expectations for a quality experience to help set the stage for building, healthy habits that I…read morecould fall back on once I was on my own was met with a high standard. The nutrition needs were met with quality food prepared at a high-level that taught me to appreciate good food, and fostered a desire to continue feeding my body, and respecting my body by limiting processed foods and high sugar items that only serve to retrigger the reward pathway. The next most important reason I chose 1Method was for their commitment to an exercise program that was built into the weekly schedule that included the guidance of a professional trainer who worked with me to build new habits that have stayed with me. I have stayed sober since August 25 of 2019 . I am grateful to live at the beach where I ride my bike every day and prepare healthy, real foods for myself and my family, because those things helped me build new habits that were foundational to my long term success. I will complete my bachelors degree in December of this year and plan to enter the graduate program in January. It's never too late to make a new start and transform your life.

This was a great place that actually really changed my life. Now, the place is not great…read more... and good luck getting in...used to be able to get into the facility within a day. Now, they take in Veterans and the wait list is about 2 weeks long. I am a female Veteran and that's what I was told. I came to 1 Method 2 years ago and it was no where near as inaccessible or mean as Shannon was (admissions lady) Was to me, even though I am just trying to get a friend in crisis into their facility. Sanctuary treatment is a great place. I would recommend them. They're a little further north, but they're a way better treatment center, as far as availability and care

I've referred many patients to this practice over the years, and I've consistently had a wonderful…read moreexperience. Dr. Fein and her team are incredibly kind, compassionate, and truly take the time to get to know each person they work with. Communication is excellent as they are responsive, collaborative, and make coordination of care seamless. My patients have consistently shared positive experiences, and I genuinely appreciate knowing they are in such capable and caring hands. I recommend this practice without hesitation.

Professional, well-run office with a calm atmosphere. The staff is courteous and efficient, and Dr…read moreBrown was attentive, clear, and respectful. Overall, a solid and patient-focused practice.

HORRIBLE ALL AROUND…read more I don't even know where to start. To put it in simple terms, the people at this place worked directly with Lauren Brock of the advocacy group to violate my client rights and engage in many ethical code violations. I am traumatized from my experience. All they did was cause immense distress by creating a toxic and unstable environment, tell me one thing and do the other, then gaslight me when i'd get frustrated. They held financials over my head constantly in order to comply with their orders, and often made me sign ROIs i was no comfortable signing. All my private therapy sessions were relayed back to Lauren Brock, someone i did NOT want to sign an ROI for. All they wanted was a paycheck from my wealthy father knowing he was willing to pay as much as it took to "cure" me. Horrible. Their "amazing" psychiatrist also put me on meds that made me gain 30-40 lbs, i was pushing 170 at one point, and all i was told by the team was that i am showing signs of an eating disorder for trying to restrict myself and lose weight. They then proceeded to put me on an SSRI to "manage the dysmorphia" despite me having a literal BIPOLAR 1 DIAGNOSIS. That's actually insanity to me. Anyway, they lied on my discharge forms, took months to correct it, and then didn't actually correct it. In fact Laura made it seem worse than it was before. They also were extremely difficult to communicate with when my corvette got stolen off their property. Accountability seems to be a difficult concept for them to grasp despite non stop preaching that to me for over a year. My car was a 55k corvette, it's nothing special. and it was stolen at the BW house... Now what if someone decides to bring their 200k luxury vehicle? If you're charging us so much money you'd think you'd keep the house secure. With all this being said, Jeff, Dr. Aye, and nurse Kay are the exceptions. They were the only genuine people who actually cared about helping me, but they had no power or room to do so because Lauren and Laura Berman were running the show. Stay away from these people if you want real help for mental health or substance abuse. If you're a parent looking to support your child, STAY FAR AWAY. they will manipulate you. they will cause such a huge rift in your family dynamic while placing the blame solely on your child. it creates resentment and a lack of trust. My family dynamic has healed tremendously since I was able to escape this place and show my father the true reality of this place. We haven't fought since. Yet under their "care" there was fights every week, we barely talked, he didn't trust me, i didn't trust him, and everything was purely transactional between us. Wonderful dynamic you created guys! Be proud of yourself! Please note this is all alleged until proven to be true in court.

(This is my review for the SF office, but I am sure it is relevant here as well. I have a suspicion…read morethat this type of behavior may allegedly by systematic) My experience at The Camden Center, which I entered in 2022 seeking help for what I initially believed was Borderline Personality Disorder (BPD) and PCOS, proved to be deeply concerning. I left feeling worse off, largely due to what I perceived as significant issues in diagnostic clarity, treatment approaches, and financial interactions. Here's a detailed account of my journey: 1. Diagnostic Clarity Concerns: During my time there, the clinic director, Dr. Reina Remigio, expressed to me that she did not believe I had BPD. However, upon my discharge, my records, as I understood them, continued to reflect this diagnosis. I was also concerned that documented symptoms I experienced, such as mania and insomnia, which can be indicators of bipolar disorder, seemed to be overlooked. It was disheartening that a later independent assessment by another professional was able to provide a clear bipolar diagnosis in a single session, something I felt The Camden Center struggled to achieve over several months of treatment. Looking back at my Camden Center medical records, I found no documented evidence of me displaying classic BPD behaviors like "I hate you don't leave me," "fear of abandonment," or "lashing out." 2. Questions about Treatment Approaches: I was prescribed herbal supplements for PCOS, which I felt was not an evidence-based medical approach for my condition. Additionally, I continued to be prescribed Lexapro even when I was experiencing symptoms that, in hindsight, I now understand could indicate bipolar disorder, which SSRIs like Lexapro can potentially worsen for some individuals. It also felt confusing to continue Dialectical Behavior Therapy (DBT) when my BPD diagnosis was being questioned by the clinic director. 3. Concerns Regarding Financial Discussions: My case manager and other staff members engaged in what I experienced as aggressive discussions about their overnight program. Despite my clear statements that I could not afford this program, I felt consistently pressured to enroll. This approach felt more like a sales tactic than a focus on my individual patient-centered care. 4. Formal Complaints Filed: I have since submitted formal complaints to the relevant California licensing boards regarding my experiences with Dr. Reina Remigio and Jacqueline Marcil and the overall care and financial pressures I encountered. To Prospective Patients: Based on my experience, I strongly encourage you to: Demand diagnostic assessments in writing and ensure they are consistent with your understanding of your care. Be cautious of treatment recommendations that feel financially motivated. Remember that a clinic's "prestige" does not always guarantee the quality of care or a patient-centered approach. Non AI prompt: I went back and forth on how safe it would be for me to share my medical records, and yeh it puts me in dicey territory. But here is the reality, most reporting to the proper boards rarely results in actually disciplinary action. Just look at the 8 passengers case, that therapist had been reported multiple times and was able to maintain her license. The system protects bad therapists and bad psychologists. They can charge you exorbitant amounts of money and when you show them how you aren't better they can say like "well you consented to this treatment". As a patient you aren't safe. So yeh, I am putting myself in a bad situation because what happened to me at this facility damaged me and my family members. They knew I was struggling to pay for the program and they told me they would help me get better, and while they did provide some help, it was not 35k worth of help, maybe 1k at most. I would never do to someone what Jacqueline and Reina did to me. I would never take advantage of someone in that way, just for 35k. My life is worth more than that. The bipolar symptoms were obvious. There is no excuse to have ignored my repeated requests for an assessment and there is no excuse for a facility that charges 35k to have repeatedly overlooked bipolar disorder when I was displaying almost none of the unique identifying traits of BPD I can't include private discussing with other psychologists regarding the misdiagnosis as that is protected or something, IDK. So I am including my medical record showing the proper diagnosis after leaving Camden.