Garden of memories is a wonderful business to work with for services for your loved ones…read more The staff is very professional and knowledgeable about navigating the process. Stephanie Manos was very helpful and conscientious about keeping in touch to complete the smallest details in helping me plan for my family funeral needs in the present and future.

Great cemetery to stroll through a few famous graves to see my dad is upstairs I visit him every…read morefew months

I cannot say enough about the compassion and professionalism shown by Jacob Schoen & Son Funeral…read moreHome during one of the hardest moments our family has ever faced. When my brother reached the end of his life, Kevin was there for us every step of the way. His kindness, patience, and genuine care made an incredibly painful time a little easier to bear. He treated my brother with dignity and handled every detail with such respect, while also supporting our family with warmth and understanding. Kevin went far beyond what we expected, making sure we felt guided and comforted during a time when we needed it most. Our family will always be grateful for the compassion and professionalism he showed us. I visited four other funeral homes during my stay in town, and I made my decision pretty much as soon as we met. I felt the kindness of Kevin, and I knew my brother would be taken care of. Thank you Kevin, thank you for your kind words to my mother, and thank you for guiding my brother during his last moments on earth. If anyone has any worries about end of life care in New Orleans rest easy, Kevin will take care of you with grace and a kind smile. From my family, thank you, thank you, thank you.

The funeral itself was nice, i wont lie. But the experience i went through after was completely…read morehorrible. My son passed away and I did not communicate with the mother after the funeral (personal reasons) but i did arranged my own plans for his ashes (he was cremated). Out of the blue the mother contacts me letting me know she had her half of my son's ashes and i purchased a necklace to put my some of my half in.. I was shocked i was not aware of this by the funeral home but yet content i was finally able to have my son's remains with me. I call the funeral home to let them know i wanted to go and get the rest of his ashes to fill the necklace, just to find out they were not there and the mother took it all. I asked why they did not communicated with me, they said because the mother said "she was going to take care of it" and instead of reassuring and calling me, they decided to believe her, came to find out the mother had my son's ashes for 2 weeks since the time she picked them up to the time she told me she had them doing who knows what with them. I was furious and wanted to talk to the owner or a manager, they were not there so they would give me a call back and never did. The irresponsibility from this funeral home its incredible. 2 weeks and i had no idea if the mother actually gave me half of my son's remains or whatever she liked since this funeral home did not do their job correctly and i will have to live with that question in my mind for the rest of my days. Shame on this people.

From the time I called to the time I received my father's remains Shantel was very professional and…read morepatient with me and my mom who is deaf. She took her time and showed us everything that he paid for and helped us with the military service for my father. Thank you so much

Neptune was easy to work with. Paid my cremation in full early and cannot get the insurance company…read moreto send paid in full documentation. Two months now and I'm still waiting after numerous calls. Starting to get an uneasy vibe about this.

We used Heritage Funeral Home over ten years ago for my Step-Father and about six months ago for my…read moredad. In both instances we were very pleased with the work and the professionalism. It was a great experience both times, all things considered. Towards the end of his life my dad was very sick and had lost a lot of weight and so he really didn't look like himself. Heritage Funeral Directors asked for a picture of our dad and worked magic to have him looking exactly like the picture. He looked like he was asleep. It was great to have that as the lasting memory of him instead of how the sickness had taken the life out of him. I'd highly recommend them to anyone.

Very satisfied. Very friendly and dedicated staff. Everything was explained thoroughly. Any…read more questions were answered and explained where it was understood. I recommend highly

The folks I met through a third party were efficient, cordial and polite. Cost was very reasonable…read more I could not ask for better service for my loved one.

I simply asked for two locks of my bothers hair prior to cremation. He was cremated without the…read morelocks or hair being collected . I was told on the phone, by Tracy, the director that it's not the first time this (unnamed) person has made this mistake and that they're probably/definitely going to fired. Also that this person is 'going through some stuff'. I asked how many times this individual has done this. My question was sidestepped! I was told they've been very busy. I received many apologies. Was told that the money for the locks would be refunded to my card. Now I have to tell my niece. I personally believe there should be some sort of penance paid. It's not about the money. Everyone makes mistakes. But this is something that cannot be undone. I was very honest and said I don't feel as if I should have to pay for anything, they ruined EVERYTHING! His ashes are solid black. They should be white or a light grey. This means he was cremated at a low temperature. The black is carbon buildup on the bone.

It's well kept and well supplied with things like stepladders and sinks for putting flowers at…read moregraves. And it's been that way for years and years.

For the absolutely unreasonable level scrutiny that one must go through to visit their loved one,…read moreand enduring verbal abuse from who I could only assume was a Maintenance Man, the grounds really are falling into disrepair. There's visible trash on the property, and portions of grass that are dead or dying, and headstones and face plates to crypts having broken or fallen down. For how aggressive the staff is towards visiting family, you think they'd take better care of the place. It really is a shame when such beautiful and historic sites in New Orleans aren't taken care of and that's evident here at Hope Mausoleum. Just a shame.

This cemetery has almost 200 yrs of history. From mausoleums to historic tombs to monuments and new…read moremodern ones as well. As you walk through you will see dates going back to 1800's and as recent as March 2026 One thing I did noticed is some still has the water line from Katrina Hurricane I believe I read somewhere this cemetery is the largest in the city. It shows RIP to all buried there

I am writing this review for two reasons, first in the hopes of helping someone who is caught off…read moreguard and in a position to make a difficult decision after a loved one dies and to compliment the Greenwood Funeral Home's staff, especially, Krys. Early one Sunday morning, my phone rang, I saw it was from my brother and knew this was the call. "Ray, Mom is gone." We need to know what funeral home to call for the coroner to release her. We decided on Greenwood Funeral Home because my mother's family plot is in Greenwood Cemetery, adjacent to the funeral home. About an hour later two very nice ladies arrived and transported my mother to the Greenwood facility. On Monday morning, we went to our appointment at Greenwood and met Krys. She was kind, compassionate, and also very prepared. She had a set process and questions that helped guide our decisions...from obituary, urn, Mass readings, and many other things you are unable to think about yourself. She walked us next door to the Firemen's Charitable and Benevolent Association (FBCA) where we made the last of my Mom's arrangements. On a desk there was a sticker that said, "My job is empathy." I read it aloud and Krys said, "I have one of those too." We finished at the FBCA and told Krys goodbye. The following Monday, we arrived at Greenwood for my Mom's funeral. Greeting us with a warm, kind smile was Krys. We made it through the day because of her. I will emphatically state, Krys performs her job with empathetic grace and professionalism. I am relieved and glad that she was the funeral director for my Mom's funeral. For my family, Greenwood was definitely the right choice, with Krys as our guide, making this difficult time easier for us to manage.

I'm in the process of doing some homework via phone from L.A. , setting out to find out the who,…read morewhere, what's and why's regarding my family burial sites within the City of New Orleans. That means reaching out to four different cemeteries! And while born here in Southern California (Los angeles), I've been going down to New Orleans and seeing it as a 2nd home since the age of two. My mother is one of 12, and my father is one of nine. You can do the homework and the math to determine that even after some have since passed, there's an entire legion of blood relatives that remain. And while part of this inquiry is due to pre-need 411, lm also aiming to find out the basics that others in the family haven't taken the time to do, at least not up until now. My dead include (a grandfather and significant aunt) who lay in Metarie cemetery....A chunk of family in St. Louis #2.... and a great grandmother in St. Louis #3. My mo mo, or mother's mom is in right here, as seen in the provided pic, at Mt. Olivet Cemetery. This is just family in New orleans, on my mother's side. Most of my father's side came out to Los Angeles (like many New Orleanians) back in the 40s and 50s, and reside at Holy Cross Cemetery in Culver city. Well, meet the first CSA ( customer service All Star) I've ever come across over the phone since I started this with Yelp thing! Mr. Nero (business card pictured) went above and beyond with regards to his duties, and answered absolutely every question I had pertaining to the burial site my grandmother Mary Ann is in. Who bought and owns the current site? Check! Who all is currently intered? Check! Considering New Orleans "One year and a day" rule, (you guys will have to Google that), how many coffins can be placed within the space total, and after that how many total "bags"? Check! Thanks Mr. Nero! You are credit to the Dignity brand!

I,would like to thank the staff and Ms.Leslie from Mt. Olivet Cemetery for meeting my family needs,…read moreI would recommend any and everyone to My.Olivet Cemetery.