This company is very helpful. Despite having a situation that lasted for a few months with my…read moreprevious management company, I was able to get a quick and simple resolution to a hole in my roof. These guys really helped me out.

These people are so incompetent that it's not even funny. I send my payments through bill pay, and…read moreevery couple of months they send me a notice that I'm past due on my payment. When I call, they can't even find my payment and tell me that I paid a different amount. I send them proof of my payment and I have to wait for them to acknowledge that they receive my email. This happens with them all the time they don't know what they're doing! The amount that I am paying for homeowners insurance for a condominium is outrageous, and then they don't even know what they're doing! Horrible, horrible Customer Service. I wish I could give zero stars or even -5.

The webinar on Condo Board Meetings was very thorough. It brought up many issues that our board has…read morefaced in the past. One issue that has been a challenge is when a particular few owners are repeatedly disruptive during our Board Meetings. They behave inappropriately and unprofessionally and become hostile at every meeting. We have been advised to simply thank them for their input and gently move on. Hearing about Civility Codes for meetings and whenever in common areas is brilliant. It just so happens that we are in the process of updating the Condo Rules & Regulations and will be discussing it with the other board members. The questions that the attendees asked were thoroughly answered by the Speaker during the webinar. Under FL State rules, board members must take a course each year. I would gladly attend another one of Affinity's webinar. Well done. Thank you.

Absolute garbage. They recently were kicked out of a condominium complex in Boca Raton where my…read moremother lives. To say that they were unresponsive is being polite. The property manager was completely useless. If you were thinking of using this company, you should have your head examined. Didn't respond to emails. Didn't respond to phone calls. Had a terrible attitude. Owner has tried desperately to work with her but they wouldn't even give us a new CAM. The property has already started to decline in the less than one year that they were managing the property. Property values dropped as well.

I live in a community managed by Atlas Property Management Services, Inc. here in Doral, Florida,…read moreand I can honestly say they've been amazing to work with. The team is always professional, responsive, and genuinely cares about keeping the property in great shape. Susana is the best! She goes above and beyond to help residents, answer questions quickly, and make sure every issue is handled efficiently. It's refreshing to have a property management company that's so organized and proactive.

If I could give Atlas Property Management zero stars, I would. My experience with this company has…read morebeen incredibly frustrating and disappointing. Unfortunately, it reflects a serious problem with poor communication, lack of professionalism, and a complete lack of accountability. One of the biggest issues is how unresponsive this management company is. Emails often go unanswered, phone calls are rarely returned, and simple requests from residents and owners take weeks to be acknowledged -- if they are acknowledged at all. For a company responsible for managing a condominium association, this level of unresponsive management is unacceptable. The situation becomes even worse when dealing with Frank, the manager. In my experience, he shows very little professionalism or respect toward residents and property owners. Communication with him is extremely difficult, follow-ups are constantly required, and clear answers are almost impossible to get. Instead of transparency and support, what you get is avoidance and delays. For a property management company handling association matters and community concerns, transparency and reliability are essential, especially when residents are paying HOA or condominium fees. Unfortunately, the overall experience with Atlas Property Management reflects a serious lack of transparency and poor communication with the community they are supposed to serve. A management company should bring organization, professionalism, and solutions to a community. Instead, what many residents experience with Atlas Property Management is unnecessary stress, delays, and frustration. This is honestly one of the most unprofessional and careless HOA management companies I have encountered. If you are a board member or condominium association looking for a management company, I strongly recommend doing thorough research and considering other options before choosing Atlas Property Management. Residents and communities deserve responsive, transparent, and professional management -- unfortunately, that is not what you will find here.

Excellent service. Very informative and knowledgeable. Our HOA was reluctant at first, but…read morelooking back over a year later we are very happy we made the change.

Folks Excel has been the property manager at La Arboleda II for years and I don't ever recall not…read morebeing communicated on time. We are informed at all times on special assessments, inspections and such. My only concern is people putting furniture outside. When our previous President Trujillo who was retired walked around that didn't happen. Yes I would love to be able to make my payments online but that is costly folks - ask any IT guy. That cost has to be transferred to the homeowner because it is a convenience. That is my opinion and no I don't have friends or family members working there. I'm just a homeowner of La Arboleda II.

Our property has been under mangement of this company for decades, they are thieving liars.. how is…read morethis company still open and able to operate? They ignore requests, calls and concerns from property OWNERS. They are utterly rude in their physical location.. Our tennis court which we paid handsomely for has been closed for months, brand new.. because they are changing key fobs.. eventually.. id pay to not deal with these incompetent pieces of sh$#! IF YOU ARE LOOKING TO BUY AT A PROPERTY AND ITS BEING HANDLES BY THIS COMPANY, !!!!!!!!!! DONT !!!!!!!!!!!!! @BBB please shut these criminals down.

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

Worse management company the people in the office with tremendous attitude they think that they are…read moregod the way the talk to people and I am talking about the one in charge the boss of the office , I will definitely replace them no sympathy this is the location at the infinity building chame on you

If I could I would give a zero for their service. there is no financial transparency from…read moremanagement of board.

BEWARE of SCAMMERS!!…read more I had a difficult experience with Real Time Managers LLC regarding my security deposit. I lived at one of their property in Sunny Isles Beach, FL for over 2 years. A substantial portion of my deposit was initially withheld for repainting, based on limited and localized issues. They make you sign the repaint addendum, which is not enforceable under Florida law. As first time tenants in the US, we did our due diligence and ensured it was painted and handed over the unit back in good condition. Despite, they withheld a substantial amount stating the claim we didnt repaint properly. It took multiple follow-ups and detailed correspondence to challenge the charges and reach a reasonable settlement. While the matter was eventually resolved, the process was unnecessarily prolonged and required significant effort on my part. If you are renting through them, make sure to document the condition of the unit thoroughly at move-in and move-out, and review any repaint-related addendums carefully before signing. If you fall into the repaint-related addendum, just FYI, it is NOT enforceable under Florida law, DECLINE to sign it. Regardless if you do your due diligence, these folks will do anything in their power to hold your hard earned money.

Thieves!!! Horrible property management company! Did not rent from this company and its landlords…read more They are located in Doral, Florida and have properties in Broward. They will keep your security deposits and increase your rent annually for condos/apartments that are extremely outdated.

If you looking for the BEST property management in Florida, look no further! Real property…read moremanagement south Florida is the one! Jared, the owner always answered the phone and very hard working person that will go above and beyond to solve a problem. He " took me by the hand" to direct me how to open the owner portal that I couldn't get it to open with many times of changing password etc, and he had so much patience and kindness that I was impressed! When he came to my condo, he asked me if I need any thing else before he left, and that was very thoughtful of him to even ask. I had a serious issue with water intrusion from the upper unit that caused so much damages to my property including mold, that he was very transparent and offered his license contractor after 5 high estimates that I had, to fix the damages in very reasonable price. He came to check the results after he finished and made sure that it will be satisfactory. He shared his knowledge and guided me through the whole stressful process. Even on Saturday he picked up the phone and helped me with very delicate situation that I wasn't sure how to handle. His assistant Gabriella also very kind and responsive and has a lot of patience dealing with very flaky tenants some times that will not fallow up to view the property. She'll go the extra mile just to accommodate the client and I was very appreciative of the way she fallow through her promise. Which was beyond my expectation. This team: Jared and Gabriella, are the absolute best management property that you can count on to deliver results of good tenants and timely response and hard work that they'll not try to put off even in the weekends. They definitely earned from me 10 stars if I could give them here without a doubt! I highly recommend them for your management property with all my heart!

I had to follow up and let people know how helpful this company was. I was looking for a place to…read morerent and frankly was getting tired of dead end listings. I called about a condo listed with Real Property and the guys there made it their business to make it as easy as possible from the time I called them, through the application process, and dealing with the homeowners association. They continue to be helpful even after we moved in when we had a minor issue with a leaky sink. We can make service requests and pay our rent online and it seems like there's always someone available to help. I think this should be the standard when renting a place. Thanks!