This company is top notch. Look no further and call them. They are professional, knowledgable, and…read moreclean. You Will be glad you reached out to them! Every time I have used Them it has been an excellent experience!!!

Portman staff was extremely nice and responsive and respectful. They sent a tech out same day and…read morefixed a major problem in less than a hour! Highly recommend!! Great service.

This is a great, locally owned, business. They are reasonable, and more importantly, honest. I…read morehave had them work on two homes of mine, and I would not hesitate to have them out again. I will contact them every time because the honesty and integrity they show in their work is of great value to me. I feel I can trust them and that is the bottom line.

Huge Heating and Cooling did our duct work and installed our furnace about 17 years ago. From day…read moreone they have done high quality work with dedication and kindness.They have maintained our furnace beautifully (we call them for maintenance every year before cool weather starts).The service people are proactive, noticing something minor before it's a problem. Huge repair people are always very polite and very good at the work they do. I'd say Huge is consistently the best service provider we have in our home.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Unfortunately after years iv had enough, brand new furnace installed 2022, it's now broken multiple…read moretimes, parts were covered under warranty, labor was not. Now 2 parts that cost 80 dollars to replace they want 750 for which will take 20 mins to install. As someone whose family grew up using sals and I have used sals since moving back to North Royalton you lost a customer for life and I'll never recommend them to anyone. The techs that came out have all been great the management is absolutely awful. Zero understanding and zero care. After dropping over 8k in a few yrs this is absolutely not how you treat a valued customer. The deal breaker was the tech today telling me the wiring which was done and installed by Sals was wrong. They don't stand by their work. Their solution today was 5% off and some bs year membership of routine checking. Avoid at all costs , customer service is absolutely awful. Left on hold to tell me oh well that's the best we can do. Absolutely pathetic understanding of expected results.

The best of the best. I had new furnace and air conditioner installed. The best price of 4 quotes…read more Owner was great. Quality work, I would recommend 100%.

Russ fixed my A/C when it stopped working the beginning of hot weather. He is professional, very…read moreknowledgeable, and fair priced. Berea heating and cooling will be my first call when needs arise. Do yourself a favor, get an estimate from anywhere else, then call Berea heating and cooling And compare. I know they will be more affordable, that's not my point. Take notice of how good they treat you, it stands out. They are so fair priced and just generally good humans. I'm grateful for finding them........

We contacted Berea Heating and Cooling based on a recommendation from a past customer. Russ…read moreresponded in a very timely manner. His estimate for a needed repair was more than fair compared with other outfits. Then he very honestly stated that given the age of our system even his fair price might not be worth it and went on to offer a couple simple fixes to get our furnace working long enough to make a decision. I definitely recommend Berea Heating & Cooling and will consider it as my first choice for future needs.

I'm not a new customer. I think I purchased three units from this company , I've had a great…read morerelationship with Rieke family and they didn't have google review so I wanted to tell whoever sees it lol that it feels good knowing your A/ C and heat all year stay in good working condition and when I have an issue, they're always there to help me out. Thank you.

Well it has been over a month since Rieke has replaced our GEO thermal unit. The old one was only…read more10 years old and never worked correctly. We replaced it with a Climate Master unit. Our house has never been more comfortable, the unit is so quite and the air is actually cold out of the registers. The new unit is only half our story as we are so pleased with the installation also. The Rieke crew was great, they removed the old system and installed the new in just a day plus a few hours the day before. I can highly recommend them as we found them to be professional and personable. Thank guys for a great job!!!!!