Chris fixed a clogged drain under the utility sink. Everything was explained in detail. I watched…read morethe work being done. He was meticulous in his work. The estimate was honored. Now we are waiting for fresh cement to dry before reinstalling the washer. Thanks to Angi for finding this company for me. I can't say enough good things!

Had a appointment on Thurs. 27th of August, Its Monday August 31st. , 10:15 A.M., still hav'nt…read moreheard from anyone. No electricity!

Two plumbers came out on consecutive days. The first couldn't clear the drain in my kitchen sink…read more The second didn't even try. No one came on the third day despite statement from second plumber that someone would be out the next morning. Receptionist very confused on the phone for scheduling. I can't recommend them.

I had a stopped up bathroom drain. Requested service through their automated email website…read more Received a prompt response and quick scheduling. 2 plumbers arrived and fixed the issue. Also replaced the U pipe due to corrosion (I think that's what it's called :) I would use them again. Pricing was fair.

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

We requested service for our toilet. A friendly gentleman came to our home, quickly diagnosed the…read moreproblem, quoted us a reasonable price, and fixed the problem using parts he had on hand. Easy peasy.

Great service and quality. They were fast and very reliable - we would hire them again!read more

We recently purchased an older home with very outdated electrical wiring, including a fuse box…read moreinstead of a modern breaker panel, so we knew we had a big project ahead of us. Mike and the entire team at Electrical Innovations exceeded every expectation. From the very beginning, Mike was incredibly communicative and transparent. He took the time to answer all of our questions, worked with us on pricing, and made what could have been a stressful project feel easy. His pricing was not only fair but extremely reasonable for the amount of work that was completed. On the day of the project, Mike arrived with a great crew, and they accomplished an unbelievable amount of work in just one day. They updated our electrical system, handled everything from start to finish, and left us with the peace of mind that our home is now much safer and up to date. The professionalism, efficiency, and quality of work were outstanding. It's rare to find a contractor who is this responsive, honest, and dedicated to doing the job right. I highly recommend Electrical Innovations to anyone needing electrical work, whether it's a small repair or a major upgrade. Mike has absolutely earned our trust, and he'll be our go-to electrician for any future projects. Thank you, Mike and the entire team, for an amazing experience!

Mike and his guys do amazing work. Great at finding solutions to problems, but won't up charge you…read moreon work that would cost you way more than would be worth it. They think about how people live in our buildings and come up with fantastic solutions. As our buildings are older too, that means some of the jobs can be tricky as we try to upgrade things. They do a great job at doing what we as and going above and beyond that. Top notch work!

Ramone did an amazing job on short notice, enabling us to move forward with the sale of our home…read more He was extremely responsive, professional, and on time. We were unable to be there but gave him the lock box code. He went in and got all the electrical work done that we needed and sent me great pictures of each item completed. He then sent me an invoice which was paid via VenMo and then he promptly sent me a paid in full invoice. I would use him again and have already referred a friend to him.

Super responsive and knowledgeable! Called back right away and asked A LOT of clarifying questions…read more I could tell he knew his stuff and he was careful to ensure he was capable of the work before quoting. You can't put a price on honesty!

We were getting our house ready for sale when an inspector told us we had a small gas leak in the…read morebasement. This was at about 5 pm on a Friday. I called Freeflow because I saw their van in the driveway of a really picky neighbor who vets her contractors well. I figure if that woman was using Freeflow it was probably a good company. I called Freeflow and spoke to John. I told him the problem and that I hope he could come out right away. He said he could be there that evening. I was so relieved. Then John called again and said he could come out within a half hour if that worked for me. Great! He was there in an half hour, figured out the problem, and called for a guy to come bring him the right part. No waiting for Freeflow to get a part, no big fee for being an emergency call, just straight-up good customer service. A grave concern became a non-issue in about 90 minutes. Since it was an emergency we didn't get quotes. We just called Freeflow and were very happy with the service. So of course, we called John at Freeflow again once we moved into our new house. It was a foreclosure that Fannie Mae bought and "fixed" up. It had been vacant for over a year. John went through and fixed the mess Bathfitters made in installing the shower/bath combo, cleared the clogs in two upstairs drains, installed a new garbage disposal, and connected our water line to the new fridge. These were all separate visits since the troubles came over the course of 2 months as we lived in the house. John was very accomodating of our schedules. His quotes were always on or close to the actual cost. If there was a deviation it was explained, and since we paid in cash we got a discount. Now we plan to install a jetted tub in the master bath, and a half bath in the basement. So we will be calling John at Freeflow Plumbing confident we'll be getting good work for a fair price.

I hired John based on his A+ rating with the Better Business Bureau. Unfortunately, my experience…read moredid not reflect that rating. The original quote for the project was $3,875.39, and I paid a deposit of $1,356.38. Although I felt some of the individual charges were extremely high, including one item that appeared to be nearly four times the actual cost, I accepted the overall quote because I believed the total price was reasonable for the scope of work. The project involved plumbing work that had already been reviewed and approved through the condo HOA's infrastructure process. Part of the work required cutting a small opening in the ceiling of the condo unit below mine to access the pipes. I was prepared for this and had already arranged for my contractor to repair the ceiling once the plumbing work was completed. Instead of making a small access opening, John cut out a very large section of the ceiling, causing unnecessary damage, as shown in the attached photo. This resulted in additional repair costs that I now have to cover. After this, John informed me that if he were to continue the job, the cost would increase to $10,000. I declined because that was far beyond the original quote and because he appeared unable or unwilling to complete the project as originally agreed. Since the only work performed was an initial visit, cutting the ceiling, and obtaining the permit, I requested that $1,000 of my deposit be returned. John refused, stating that he believed he was entitled to keep the full deposit. I do not believe this was fair or reasonable, especially given the limited work performed and the additional damage caused. I wish I had checked YELP first due to the number of dissatisfied customers.

Today Mo came out to service my A/C. I had previously signed up for the yearly service, and this…read morewas my first servicing. Mo was fantastic. He checked the indoor functioning then cleaned and serviced the A/C unit. I watched and asked many questions. All the while Mo explained things as I asked. He was polite & professional but also very helpful! Brian & Amanda were the people I worked with on the phone. Again, very polite, profession and responsive to my needs/requests! I feel I'll have a long relationship with R J. They hire and/or train their staff very well!

The guys are great! We have used them many times and they are always professional and reasonably…read morepriced. They do a great job of listening to your particular goals, and offering options that are realistic. They schedule quickly and complete excellent work!