My dog had a surgical procedure done there, the way she was treated was very uncalled for. It's a…read morelong story. When I sent a documented email to the clinic saying I want some answers, reply back was they would call in a couple days......really. When she did call she might as well not bothered.

From rude front line staff and rushed vets , they treat you with complete disrespect and refuse to…read morehelp you when your animal is unwell and facing a life threatening situation! Despite what their web page states, they DO NOT provide 24/7 compassionate care. Not even worth 1 star. Stay away from this place!

Thanks Dr. Smith Always thorough and friendly with my double…read moreaddition. Bert and Ernie enjoyed their visit

Very knowledgeable people, great customer service and helpful with information on my new puppy…read more Thanks guys!

I had been dealing with this Veterinary Hospital for years 15 in fact, my concern is this they do…read morenot have after hours or weekend Vets on call for emergencies for small animals. I had a medical emergency with my pet on a weekend I was S.O.L., they have no on call Vets for small animals. When you phone you will get a recording that directs you to a Vet Hospital in Edmonton, at one time they did have after hour services that is why I switched from another Animal Clinic. My case in point....I had an emergency with my pet dog on a weekend and was unable to reach anyone, I drove to Edmonton to see another vet, thinking that after my pets files could be transferred to this Hospital to continue on with his care....I called the office during weekday hours and spoke to Scott a vet explained the situation and that my dog would need a blood test ( as it was confirmed in Edmonton my dog had hypothyroidism and with the treatment he would require additional undated blood work) he advised me he would have Dr. Casper contact me that was 2 months ago and I am still waiting. I got the distinct impression that because I took my dog to Edmonton (as per their after hour telephone message) they would no longer continue his care...I am very disappointed. That after 15 years of going to this office they would treat their patients like this and I would have to continue his care in Edmonton..... Up to that point I had no issues with this business. My only wish is that Vets today cared as much for their patients, as owners cared for their pets who are willing to pay the ridiculous prices they charge even after hours. Very Disappointed

From the owner: Leduc Veterinary Hospital has been caring for our patients since 1949. We are a full service mixed…read moreanimal practice within the city limits of thriving Leduc, Alberta. Our patients are important to us and are a unique combination of rural farm animals and urban pets.

Wonderful Doctors and employees, They all were very helpful,…read moreknowledgeable and comforting, Thank you so very much for being there for myself and lil buddy in a tough situation and decision, Your profession is so much needed and very appreciated and understand why it is a rewarding profession, Thank you so much,

Best Veterinary Hospital Ever. I have been taking my animals to this clinic for 30 years. The…read moreDoctors keep you very informed with any issues your animal may be having. No procedure would ever been done without your consent. My animals have always been well cared for. The Doctors and staff are all very professional.

Red Willow is place where you can go if you want excellent service and expertise for your pet. Both…read moremy sisters and I go to Dr. Bob for treatment of our dogs. He is extremely knowledgeable and explores every aspect of your pet's healthcare issue. His explanations often give you multiple choices of treatment so that you are able to make an informed decision on how you would like to proceed. I also like the fact that there is no pressure or guilt involved in your decision. He is truly compassionate and gentle in performing any procedure that may arise. Thanks Dr. Bob and staff for always giving it your all!

How do you review a vet? I mean first off the office is always nice and clean. So that is great in…read morea healthcare facility. The staff are all very friendly and knowledgable. Them being open late on Wednesdays is super helpful for people who work weekdays. Dr. Bob is great. Answers any questions, looks after our dog perfectly. I would say to anyone in St. Albert looking for a vet, give this place a go!

So glad i came here! Zeus was in poor health when we found him. My regular vet ran a bunch of…read moreexpensive tests and found nothing. I looked around, but no one seemed to want to help us, so I came here on the recommendation from a friend. Finally, some solutions, and at prices we can afford. The staff were excellent, and Dr. West is a fantastic listener, and he just put us at ease. The parking is terrible, but I'll just show up earlier to get a space. It's worth the trip.

The clinic isn't open on Saturday and I can't confirm the cost of the surgery. However, it's likely…read moreclose to $500 which I think is too high of a cost with high inflation.

Took my dog here this afternoon after she woke up with a cloudy, white eye. I was scared and upset…read moreat the suddenness and seriousness of the situation, and our usual clinic didn't have an appointment open until Friday. But the whole experience with Heritage Hills from making the appointment to leaving the clinic was smooth and reassuring. The lady at reception, Carla, was friendly and compassionate - you could tell she was an animal lover herself and understood my feelings. She had a very welcoming personality that made you feel at-ease. She managed to book us in for that same day, just a few hours later at a time that worked for me. When we arrived, they had no trouble getting her records from our usual vet, and they got her weighed and us in an exam room in no time. Dr. Khehra was very professional and soft-spoken with a friendly smile for his canine patient and myself. He quickly figured out the issue, did some tests, and prescribed a treatment. Costs of treatments and procedures were well described to me before anything was done, and were fairly reasonable, even with the numerous medications and tests my dog needed. I would definitely recommend this clinic to anyone in Sherwood Park.

Took our dog who was vomiting and not eating in on Saturday…read more They prescribed medication and gave us soft food for her. Did an xray and exam and sent us off. She died a painful death on Monday morning after suffering all Sunday night. Terrible

I am pleased with this veterinary operation. They served me and my little doggie Koko very quickly…read moreand treated us very well, we were not just a paying customer, our feelings mattered. I had been to other clinics and none of those clinics gave me the advice needed to deal with the anal gland problem that my 12 year old fur baby was suffering with. They gave the advice of a change in diet and that solved he issue.

Great costumer service, very friendly, clean facility. Open 6 days a week, with Saturday being a…read moreshorter day.

Being newer to the area, I chose Spruce Grove Veterinary as they were recommended to me by the…read moreplace where I kennel my dogs. I called and was happy to get an appointment fairly quickly. The facility itself is very nice and clean with plenty of space in the waiting area. There's also quite a large selection of pet food and supplies available for purchase. I arrived 15 min early (as requested) so they could get all my info since I'm a new customer. After we got all the paperwork squared away I had a seat with my dog. I waited in the main area for 5 min or so before I was ushered into an exam room. I waited another 15 min past my appointment time before the vet showed up. That's one of my biggest pet peeves, because as a customer I'm expected to show up on time, as should the person I have an appointment with. I do understand that sh*t happens, and luckily I didn't have any other appointments that morning. It would have been nice if someone would have popped their head in and said "The vet is running a bit behind, sorry. She'll be with you shortly." But alas, that did not happen. The vet who examined my dogs was Dr. R.M. Pfeifer and she was AWESOME!!! She was kind and gentle with my dogs. Her exam was very thorough, and she made sure to point out that my dogs were very well cared for (healthy weight, good muscle tone, nice coat, nails trimmed, clean ears etc). I really appreciate hearing that from a professional. She had another lovely lady shadowing her and we all had a nice chat. I'm also going to acknowledge (as some other reviewers did) that some the reception staff seemed a bit...gruff. Let me clarify, no one was rude to me. Just a bit on edge in general. I also understand that it likely comes from getting crapped on day in and day out by customers. But ladies, if you're reading this it wouldn't hurt to lighten up a bit! It's ok to smile! Anyway, my dogs were well taken care of which is the important part. I can't wait to see everyone's happy, smiling faces when I return. :)

This clinic was recommended to me by a family friend and I am so grateful that I made the switch!…read moreI've only ever seen Doctor Stretch, but he is amazing. I love his calm demeanour with both my cat and dog and my dog is always at ease with him. I never feel rushed and Dr. Stretch always take the time to answers my questions and my concerns. He also did my dogs knee surgery, she healed up so well and it is holding up beautifully! They don't over charge and my encounters and phone calls with the front reception staff have always been very pleasant and helpful! Please never retire Doctor Stretch!! :)

I have been a customer of crestwood vet for many years, mostly seeing Dr. Todd Scott…read more My animals are rescues - both cats and dogs. Our latest additions are 2 kittens, along with our 2 elderly dogs. We trust Dr. Scott implicitly for the most remarkable compassionate care, with a good dose of dry humour mixed in! He has never recommended any treatment that was not necessary. He just knows what is best for the animal in any given situation. We love our pets, and take comfort knowing that they have the best care possible.

The overall care my dog received was great. The reception area is where they lose points. I call…read moreevery 2 weeks for med refills. Usually put on hold immediately and wait for several minutes before they return to your call. Average usually 7/8 minutes. Have waited a few times over 10 Minutes. One time 18 minutes before I hung up. Should do better, or have a separate line to refill Rx.