We started using their pool maintenance in June. So far we are very pleased with their job and…read moreresponsibility. Our pool looks better than ever. I wish they would also provided pool system repairs and replacement.

This service was amazing. Answered very quickly. Came right away. Very reasonably priced. Very kind…read morepeople. Did an excellent job. I could not recommend them enough and I'm extremely grateful I found them.

I can't recommend Watson Pool Cleaning Service enough. Their customer service is amazing and my…read morepool has been clear and clean from the moment we hired them. Aaron, the owner, and every technician who has been to our home are so personable and professional. They're great with our dogs, and always leave detailed reports with photos via email about what they did during that particular service. We also get alerts about them being on the way and when they finish. I've recommended this company to a friend who hired them, too. Their pricing is beyond fair for the quality and care our pool receives every week (which is well worth the time I would spend doing it myself!) I appreciate that I can pay my monthly invoice online, too. If you're in Osceola County or the adjacent area and have a pool that needs serviced, give them a call. You won't be disappointed!

Apex has been servicing our home for over 10 years. Tony Perez is the owner and he has always taken…read morethe time to answer any of our questions and offer us the best pricing on equipment repair and services. Apex has done everything from weekly cleanings, to motor replacement, to one off part replacements and always works to get us what we need at cost, or included in our typical weekly expenditures. We inherited the service contract from the previous owners of our house and if we were to move we wouldn't hesitate to rehire Apex.

My experience with Pure and Simple Pool Care was very poor. I paid $180 per month for their "Full…read moreService" package starting in May 2025, which was supposed to include weekly cleaning, chemical balancing, and equipment checks. Despite this, no one serviced my pool for the first month, and I was still charged in full. Over the next several months, key services like filter cleaning and equipment inspection were not performed. I later discovered my pump had failed, only to be told technicians hadn't entered my yard because of a dog -- yet there was no communication or pause in billing. I was told the company would "make it right" with a free replacement pump, but the old pump was never replaced. Instead, I received a $950 bill for a "new" pump that wasn't installed, quoted at nearly double its retail price. In total, I paid for six months of incomplete service and was billed for equipment I never received. Based on this experience, I cannot recommend Pure and Simple Pool Care.

The service Pure and Simple Poolcare provides is excellent. Josh is reliable, knows his business…read moreand pays close attention to detail. He's notified me more than once about something that needed attention, whether it be a minor repair or other adjustment, and in the case of repair his fix was quick and competitively priced. Before hiring him I'd asked friends for a recommendation of a good pool service, and no one really liked their pool care services.... it seems to be a business where providers come and go, often don't show up, and charge too much for too little. This is definitely NOT what happens with Josh. He communicates well and does an excellent job. As a home owner, I find there are just so many things that need maintenance or attention it can be hard to keep up with it, but having Pure and Simple Poolcare maintain my pool makes it so much easier. I highly recommend this business.

This company is a complete joke, please move on to a different pool service company if your are…read moresearching for that. From the support when you call them, all the way to the "service" people that come to your house to service your pool are utter garbage. They call this a "family business" because they know they are a small company that just cannot compete with the big pool organizations. Please, for your mental state skip this company while looking for a pool service company. Stay away from the small "family business". Horrible

The staff is very knowledgeable. Craig went out of his way to help me. He explained everything so I…read morecould understand. I appreciate his kindness and patience.

If you ever wondered how not to represent your own business, look no further than Professional…read morePoolcare and Construction. Today I had the pleasure of interacting with the owner, who parked his company van in a way that completely blocked the view of oncoming traffic for anyone trying to exit the community. The car ahead of me struggled to get out, so I rolled my window down and let him know he was blocking visibility at an actual intersection. His response? "What do you want me to do?" I suggested the obvious: pull up a little so people can see. He said he couldn't because it would block the guest lane. I suggested pulling to the other side. His response? That would block the resident lane. Here's the fun part: there was no one in either lane and still about 100 feet of empty space in every direction. But apparently, basic spatial awareness and public safety were too much to ask. So instead, the owner of this company chose to block an intersection, argue about it, and refuse to move--despite being told it was dangerous. I still couldn't see oncoming traffic, and when I finally made a left turn, I almost got T-boned. If this is how this man handles a simple, common-sense situation--being made aware that he's creating a legitimate safety hazard--I can't imagine trusting him with heavy equipment, construction, or something as basic as pool maintenance. I wouldn't trust him to dig a hole in my backyard, let alone manage a pool, even if he were the last option on Earth. Unprofessional, inconsiderate, and wildly irresponsible. Hard pass.

We contracted for a pool refinish, retiling, deck refinish, and turning our spa into a tanning…read moreledge. Poor communication and follow through plagued the job. Pete will likely reply and blame us as he has done for other negative reviews. We gave him multiple attempts to fix the problems to no avail and many times he blamed us even though we did what he asked and more. He started in October and today in February, we finally asked him not to return because enough is enough and we need to hire another company to fix his mistakes. He stated we had unrealistic expectations. He may post pictures and from afar it may look good but up close the details are messy and unprofessional at best. Hoping to save someone the experience we have had.

Honest & trustworthy service! That is always prompt. If you want a service you can trust without…read moreworry this is the company you want!! Great communication. I would definitely recommend

I called this company for a estimate to redo and upgrade all my pool equipment about three weeks…read moreago. They said the went out and looked on 5/15. A few days (5/17) later I texted them and asked when the estimate would be ready, the person responded over the weekend. Tuesday (5/22) afternoon still no estimate so I text again, "Any updates?" No response by Wednesday so I texted, "Hi, are you guys planning to send me an estimate?" Never received a response. 5/23 I called and a male with an English or Australian accent answers and I asked about the estimate. He sounded annoyed and says something about being busy with his family. He did not give me an explanation, just I am busy (maybe visiting, I don't remember) my family and says he'll do it soon. 5/28 I called the office number hoping to get someone else, maybe this is just a bad single employee. He answers again and says something about being busy with his family again and he'll do it tonight. I still haven't received it or heard from the company. Churchills Pools maybe the greatest pool service company in the world, but their customer service stinks. If I had gotten any reason for the delay and an actual timeline such as we are very busy and it will take three weeks and it was done in three weeks, I'd be fine. But when a company keeps missing its own deadline and only responds when I reach out, they have bad customer service. Unfortunately at this point I would not trust them to work on my pool equipment.

I first used Fratelli for a pool equipment issue. Where other services did not return my calls…read morepromptly, Fratelli Pool Service office staff was professional and the service staff that performed the repair was knowledgeable and efficient. I changed to their weekly pool service and this is the first year in many I have not had an algae bloom or any skin irritation. We have an older chlorine pool and they keep it clean, swept, and in balance. I am home sometimes when they are here and see them checking the chemical levels. They have been honest with providing services, arriving at nearly the same time each week and my pool stays beautiful. I am very pleased and believe I get good value from them.

Best pool cleaning company. Always on time. They don't just rush around. They take their time to…read moremake sure everything is perfect. We love this company. Highly recommend!