If you ever wondered how not to represent your own business, look no further than Professional…read morePoolcare and Construction. Today I had the pleasure of interacting with the owner, who parked his company van in a way that completely blocked the view of oncoming traffic for anyone trying to exit the community. The car ahead of me struggled to get out, so I rolled my window down and let him know he was blocking visibility at an actual intersection. His response? "What do you want me to do?" I suggested the obvious: pull up a little so people can see. He said he couldn't because it would block the guest lane. I suggested pulling to the other side. His response? That would block the resident lane. Here's the fun part: there was no one in either lane and still about 100 feet of empty space in every direction. But apparently, basic spatial awareness and public safety were too much to ask. So instead, the owner of this company chose to block an intersection, argue about it, and refuse to move--despite being told it was dangerous. I still couldn't see oncoming traffic, and when I finally made a left turn, I almost got T-boned. If this is how this man handles a simple, common-sense situation--being made aware that he's creating a legitimate safety hazard--I can't imagine trusting him with heavy equipment, construction, or something as basic as pool maintenance. I wouldn't trust him to dig a hole in my backyard, let alone manage a pool, even if he were the last option on Earth. Unprofessional, inconsiderate, and wildly irresponsible. Hard pass.

We contracted for a pool refinish, retiling, deck refinish, and turning our spa into a tanning…read moreledge. Poor communication and follow through plagued the job. Pete will likely reply and blame us as he has done for other negative reviews. We gave him multiple attempts to fix the problems to no avail and many times he blamed us even though we did what he asked and more. He started in October and today in February, we finally asked him not to return because enough is enough and we need to hire another company to fix his mistakes. He stated we had unrealistic expectations. He may post pictures and from afar it may look good but up close the details are messy and unprofessional at best. Hoping to save someone the experience we have had.

This company is a complete joke, please move on to a different pool service company if your are…read moresearching for that. From the support when you call them, all the way to the "service" people that come to your house to service your pool are utter garbage. They call this a "family business" because they know they are a small company that just cannot compete with the big pool organizations. Please, for your mental state skip this company while looking for a pool service company. Stay away from the small "family business". Horrible

The staff is very knowledgeable. Craig went out of his way to help me. He explained everything so I…read morecould understand. I appreciate his kindness and patience.

I need to rave about Tony and Prestige Pools!!! I am having the typical open pool problem due to…read morestorms etc and I asked Tony if possible to help do something very outside his service . I didn't realize all it entails . Do not need to get into the details but immediately after I texted he returned my text and was here today the very next day after regular cleaning to do a lot more extra work just to provide AMAZING CUSTOMER SERVICE ! You do not find many businesses doing this today ! Especially a small business that has many customers with constant problems ! I just want to say thank you and let the community know if you need a pool cleaning service etc that is still run by a very communicative and competent professional call Tony at Prestige . He doesn't take on problem fixes for non customers due to his care of his customers ! I had recommended him to a friend and he turned it down because he is focused on his customers !!!! Thank you again Joey and Tony for taking care of my pool !!!! Wish I could give you a 10 star review!!!

Very unprofessional. Yes his prices are cheap, but you get what you pay for. Will get completely…read moreunhinged if you tell him his crew did not do a good job cleaning and basically call you a liar. If you're pinching pennies I guess use Tony. If you're looking for professionalism go elsewhere.

After recieving quote I found that the price was higher than other companies I contacted direct…read more They also took a long time to even contact me.

Let me start by saying I don't do review, but when I gave the chance to Pete to clean my pool I was…read morevery impressed. Pete is the 4th person to clean my pool. I was not happy with the other 3, my issue with the others were barely any communication and not doing a good cleaning of the pool , especially my filter. When I called Pete he checked everything explained what was needed to be done, and how often was going to be done. I was very pleased to see that he communicates well and how detailed he is explaining. when he comes to do the service, he calls me and if I don't answer he texts me with pictures to let me know the service was done. He is friendly , dependable, communicates well and has reasonable prices. I highly recommend Pete.

My experience with Pure and Simple Pool Care was very poor. I paid $180 per month for their "Full…read moreService" package starting in May 2025, which was supposed to include weekly cleaning, chemical balancing, and equipment checks. Despite this, no one serviced my pool for the first month, and I was still charged in full. Over the next several months, key services like filter cleaning and equipment inspection were not performed. I later discovered my pump had failed, only to be told technicians hadn't entered my yard because of a dog -- yet there was no communication or pause in billing. I was told the company would "make it right" with a free replacement pump, but the old pump was never replaced. Instead, I received a $950 bill for a "new" pump that wasn't installed, quoted at nearly double its retail price. In total, I paid for six months of incomplete service and was billed for equipment I never received. Based on this experience, I cannot recommend Pure and Simple Pool Care.

The service Pure and Simple Poolcare provides is excellent. Josh is reliable, knows his business…read moreand pays close attention to detail. He's notified me more than once about something that needed attention, whether it be a minor repair or other adjustment, and in the case of repair his fix was quick and competitively priced. Before hiring him I'd asked friends for a recommendation of a good pool service, and no one really liked their pool care services.... it seems to be a business where providers come and go, often don't show up, and charge too much for too little. This is definitely NOT what happens with Josh. He communicates well and does an excellent job. As a home owner, I find there are just so many things that need maintenance or attention it can be hard to keep up with it, but having Pure and Simple Poolcare maintain my pool makes it so much easier. I highly recommend this business.

I normally don't leave negative reviews, but our experience with Blissful Waters Pool Company was…read morebeyond frustrating. The owner, Jason, was extremely disrespectful and dismissive throughout the entire situation. Looking back, I should have trusted the negative reviews I saw before booking with them instead of brushing them off. One of their pool technicians came out on Monday to inspect our filter. According to Jason, the filter was inspected but not cleaned or serviced. He also stated that at the time of inspection, there were no signs of leaking or damage after the technician left. The very next day, we noticed a leak coming from the filter area. When we contacted Jason about it, instead of taking any accountability or even considering that something may have happened during the visit, he immediately claimed the unit was "old and broken" and needed to be completely replaced for $1,700. How does that make any sense? One day the filter supposedly shows no signs of leaking or damage, and immediately after their technician visits, it suddenly becomes "broken" and needs a costly replacement? Jason completely disregarded the obvious concern that something may have happened during or after the inspection. The lack of professionalism, accountability, and respect from the owner alone is enough for me to never use this company again. I would strongly recommend others do their research and proceed with caution before hiring Blissful Waters Pool Company.

I engaged Blissful Waters to provide my weekly service about a month ago. I've owned my Orlando…read morehome for more than 25 years and since Blissful Started to provide service, my pool has never looked better! Jason and James are professional, on-time, and communicative. For the first time in my time in Orlando, I don't have any pool worries! Pricing is quite reasonable for the services provided, but Blissful Waters goes beyond providing the service requested and makes excellent suggestions to improve how my pool is maintained. Living in such a hot climate, I am well familiar with the weekly need to add water to our pool. Even before I had engaged Blissful Waters, Jason suggested that I get a hose bib timer so that his team can take care of adding water each week. I did not know that hose bib timers existed or that they were so affordable. Adding water to my pool is one less thing I need to remember to do, because Blissful Waters takes care of it for me. Each week, I receive via email an excellent summary of the services performed, including a photo of the pool. If I have questions, Jason is just a text away. Quite simply, I am thrilled with the service that Blissful Waters Pool Care provides!

10/10!!! Very professional and knowledgeable services. I've used their services a handful of times…read moreand will definitely use again in the future.

I would flat out recommend Lake Nona Pools to anyone in need of someone to service their pool. If…read moremore companies out there would offer the same respect and customer service that LNP does, I'm sure there would be a higher success rate. I tried 2 other pool companies prior to signing up with LNP and I was ready to lose my mind. One company tried to rip me off for the repairs, the other was a co-worker's husband's own pool business and he would never answer or return my calls and was full of empty promises. EVERYBODY wants to rip you off now in days. Shoddy and incomplete work, it's nearly impossible to find anybody you can trust. I have absolutely nothing negative to say about Lake Nona Pools. Excellent customer service to the max. I call, someone answers and addresses any questions or concerns. The prices are reasonable and they have been 100% dependable . I have had minor parts and repairs needed here and there that were addressed by the owner Shawn. You know what? They were reported to me and repaired in a very timely manner and I was charged feasible rates for those repairs. It's truly amazing to deal with a company with ethics, it's easy to see that they want to keep your business here year after year. No, I am not related to the owner or anything of the sort. I just feel that people in general are always to eager to spread the negative reviews around with ease but not as much as the positive in my opinion. When I come across a business who takes care of their people like LNP does, I feel compelled to tell everyone.

We got pool redone from them. They left whole mess outside our yard. Never care to pick it up…read more Called them 100 times but no one from office responded. The lady Lisa blocked us and vanished. Not recommending ever