I had a new roof put on my home, and that evening noticed my flood light wasn't working over the…read moregarage. I contacted the roofers to ask if they had bumped into it, but they ignored my text. I started calling electricians, and Mr. Electric was the first to call me back. When they arrived, I was given possible estimates of the cost of repair and/or replacement. The light was up quite high, requiring a very tall ladder. When he first touched the top to see if the optic part was damaged, he got a shock, and realized there was a live wire. Fortunately, he was okay, so they found the circuit breaker and shut off the current to that light. They found the electric eye had come off and felt there was no way the roofers could have missed that. Instead of having to replace the light, he said he was able to fix it after going to get a part. With the assistant going up with a drill to attach the part that was dangling he was able to replace the missing part. Works beautiful and I could not be happier with the way they conducted their business and how quickly they came to make the repair. I will definitely call them again if needed, and gAve them a 5 star review. Would recommend them to everyone!

Had called several other companies without an answer. They called back within 15 minutes and were…read moreat my home a few hours later. Very professional and the pricing was definitely fair. They were done within 30 minutes and I couldn't have been more pleased with the whole experience.

When we moved into our (new to us) old farm house we had the privilege of working with Cross…read moreElectric. They Professionally installed a new breaker and updated several outdated parts

From the owner: We often use our skills to help customers complete commercial projects that range from small…read moreservice calls to larger new construction. We have a talented team of electricians with a wide range of experience that allow us to partner with customers on any project.

Ron provided excellent insight and knowledge about the installations in our home. He is excellent…read moreto work with, explains things and listens. We are very happy with his work. Jim & Esther Thompson

Fast, affordable, competitive pricing, solid work ethic, great work, well educated, experienced and…read morepersonable, and pleasant. Answered all questions to satisfaction and then some.

Just wanted to say how pleased we were with this company. We try to use local businesses for…read moreservices and we definitely were impressed with this family owned business. They responded quickly and didn't charge an arm and a leg. Very pleased.

Immediately came out and fixed our issue. Very professional, helpful, and nice guy! Would highly…read morerecommend him.

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.