They did a ring sizing for me at less than half the price I was quoted for another jeweler in…read moreCottonwood. Personable and friendly service from an owner who took time with me and made recommendations that the other jeweler didn't even consider! Had I used the other jeweler, the ring would still have been too big after the sizing. I highly recommend this small business. They won't overcharge you. When I told them that they could charge more money, and they told me they couldn't do that in good conscience. You can't find that kind of honesty very often anymore. I HIGHLY recommend them.

My partner and I purchased a white Buffalo ring down at the gem store in 2020... the stones fell…read moreout shortly after, but my partner held onto the ring due to the sentimental value... We busted my dad in cottonwood, February of this year, and the antique shop on main st HIGHLY recommended "Magenta jewelry"... We were told by the owner, the ring was fixable and he set it with two white Buffalo stones for $100... I just received it in the mail, and we couldn't be happier with how beautiful it looks!!! More so than when we bought it

I highly recommend Legacy Jewelry in Prescott. I took many pieces of jewelry in as a walk-in that I…read morehad questions about and the owner, Mindi Hackett, sat down with me for over an hour. She answered all my questions, gave me advice, educated me, and also showed me some of the gorgeous pieces she had in the store. Although I didn't buy anything that day, I will be back in the future for a purchase. She was awesome and I greatly appreciated her time.

They helped me adjust my ring and add a small diamond that was knocked out and not found. They…read morewere very customer friendly.

This store has beautiful jewelry and watch items. Lots of turquoise and several really cool old…read moreantique watches . I saw some Tiffany as well. I wanted this adorable bear pendant so I'll be back to view ther jewelry when I'm back in a couple weeks. Super cute exterior artistic building design. A nice place to shop for unique items. He sized my watch for me and removed some links and it fits great now. I was happy to see this shop driving into Prescott and be a customer here!

The best watch repair in the tri city area. My watch needed a new crystal (it had several cracks)…read more They replaced it in less time than they originally projected, and it only cost $35. We will definitely take any watch repair items to them. Most jewelry shops in this area do not do their own watch repair. Several years back, we took 2 Seiko watches to Raskins for repair. They sent them out, and we never saw them again.

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

Very polite, cleaned my wife's diamond gratis, but didn't do work on century old pocket watches…read more Referred us to another watchmaker. (Rating a four only because we were disappointed that they didn't do the kind of work that we were after.)

My favorite jewelry store. Steve is a master goldsmith and he has made some awesome jewelry for me.read more

I love going to see Steve at Jewelers Bench in Prescott. He's an excellent jeweler & can repair…read moreanything. He found two small beautiful red rubies & mounted them in stud earrings for my 40th wedding anniversary. Just what I wanted! He's my go-to jeweler for all things jewelry related.

Keith Hinrichsen is an amazing find in this day and age. Had his store for over 20 years and many…read moremany loyal customers. Now he travels in his state of the art Mercedes that he converted into jewelry Repair center. If you have items you need fixed or repaired or designed from scratch Keith is your man. Old-fashioned pride and doing good workmanship he will not disappoint you. 623-734-6319 call him to book an appointment he comes to you.

Wow what a great service. He came to the house, did a great…read morejob on some watches out in his mobile shop (cool van/truck with a shop in it). Brought them back to the door once completed. And his price was equal to or less than the shops that I have used in the past. I definitely with use this business again. Thanks!

So fast and wonderful! Thank you - I got 3 watches fixed in. I time. That's good news!read more

Such a great local place to shop, I enjoy going in this store and just looking around. But I…read moreusually come out with something. Very friendly service as well

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

I dropped in about 15 minutes before closing to see about getting my clasp repaired on my necklace…read moreand they did it right then in less than five minutes! I was so thankful for their quick and courteous assistance. They have beautiful jewelry there as well.

We went there in December to have my 2 piece, 14kt White Gold wedding rings resized from a 9 to an…read more8. My ring has a Marquise center stone, 5 diamonds on each side. Thw wrap has 35 diamonds on each side. They each had a customer so we wanted 45 minutes. The reviews were good so we went there. They seems pressured & glum. I was given a quote of $545. He was very interested & disappointed that I was not having my Custom made gold ring with a large heart shape diamond with 3 other very large diamonds with Berma Ruby's & other precious stones. I custom designed this ring with a skilled Jeweler. We left my wedding rings there & had a very uncomfortable gut feeling that I was being overcharged. I called 3 other Jeweler's in the Prescott area. Their prices were half Afterglow Jewelers price. We picked it up the next day. I waited until after the Holidays. We were in downtown Prescott & saw that Raskins Jeweler's was still there. We walked in & the staff greeted us with large smiles in a very friendly atmosphere! They are resizing my rings plus they will check all of the They are going to put a Rhodium finish on the 2 rings so the rings with look brand new. Raskin's Jeweler's price was $260.00 with no deposit taken. An excellent price. My wedding rings with be ready in 2 weeks. Wow, I will always go with my gut feeling. That is my truth! Good luck to you & maybe my comments will help you to revamp your business. Sincerely, S Knapp

I bought some precious metals here a few years ago during COVID. At that time, they promised me…read morethey would buy it back for cash when I was ready to sell, as I always intended to sell it later. Their website (see attached screenshot) also offers to buy for cash. Now, they are refusing to buy for cash, claiming there is a local law preventing it, but they refuse to cite that specific law or the city code to lookup. What's worse is they say even if I opt to sell to them and get paid by check, it will take two weeks to get paid. What? They want me to wait two weeks to get paid for items that I'm handing to them that day? That sounds too sketchy. What's more, after calling around, I found other shops in town that are buying for cash, so I don't believe the claim about local laws preventing it. This shop committed fraud when selling me precious metals based on their promises to buy it back for cash, and now is still falsely advertising their services to buy for cash on their own website currently. This place seems like a scam.

My first time into Galena jewelers, and I was looking for a resizing of a ring. As soon as I walked…read morein a great big welcome, which is getting to be unusual in a lot of places, but one I do really appreciate. I also had a necklace with a piece that needed to be reattachedand the sales associate offered to fix it and then said no charge. Now that's what I call customer service and I will be back.