Quality of care was awesome. Late staff took great care of my significant other's sprain. They were…read moreattentive, kind, and as thorough as they could be. Appreciate you all!

I was seen this last week and my dad was seen a few weeks ago. My dad and I had similar experiences…read morebut mine was worse. The front desk and the rooming MA were great but the PA that provides the care is extremely arrogant and condescending. He did not examine me at all and flat out told me there's nothing he could do for a severe sinus infection and that no one else in the valley would help me until I hit six week sick. He was annoyed with me for tearing up, shot down my questions, and when I told him I felt like I couldn't breathe with all my symptoms he said "You're fine. You're talking, so you're breathing" He wrote a couple prescriptions after I pressed him to change my antibiotics since the originals I was prescribed weren't working and told me my best bet was to swim in the ocean for a few days...I walked away wondering if I could trust anything he said with no exam and such a despising demeanor, I double checked if I could even take the prescriptions he wrote scripts for while pregnant with a pharmacist. It's easy and quick to get in. Maybe he's the reason why.

Bottom line: I will NOT visit BestMed again. Staff were professional and mostly pleasant, but the…read morefees and costs are not available or transparent and are brutally high when the bill finally comes. In August of 2025 I was experiencing severe pain when urinating. I was traveling at the time so went here. I have a high deductible insurance plan so wanted to determine in advance what they would charge. I asked the receptionist what the fee to see a doctor would be and they were unable to provide even a general answer, telling me it depends on the negotiated rate with insurance. Sure, that seems to be common, but I thought they should still have some sort of idea on the approximate price of a visit. They did tell me it would be higher as a new patient and provided the phone number for their billing department. So I called their billing department, and got essentially the same answer: we don't know. Really? I was surprised they couldn't give me any ballpark idea whatsoever, and pressed further for some kind of number. I was finally told it could be somewhere around $350 for a first visit. That seemed high, but I was in pain so checked in. The doctor who saw me was very professional and nice, and service was good, HOWEVER, when the bills started to arrive, I was stunned. They billed over $480 for the visit, and my plan covered $110 so I was on the hook for $370 - which I paid. Now, here's where the real shock came in. There was lab work run on my urine, to look for an infection. This was apparently handled by HealthTraxRX. The price for their services added more than $630 to the bill! There were over 17 fees. Five of those fees were for specific tests, and had individually distinct medical billing numbers. But the bulk of the bill was for 12 instances of the same medical code number and all billed at $35. My insurance provider rejected all of them. Medical practices that can't give a good faith estimate of their costs and fees before service should probably be avoided if you can go somewhere else.

Great service, very attentive, friendly and knowledgeable. Sharon, Cactus, Aimee were very nice and…read moreexplained everything to my husband. He had X-rays, oxygen and made sure the oxygen was being delivered to our home and prescriptions filled. Easy check in on line, waiting 10 mins. Highly recommend them.

Knowledgeable staff that is both direct and friendly…read more Looking at the other reviews and they seem to be people mad about having to pay their insurance deductibles.

Wow amazing doctor and staff! I went to Dr. Saviers for a nerve conduction study. Rachel is very…read morefriendly and also was able to get me in the office in less than 3 days! The wait in the office to be seen was only about 10 minutes. Danielle had a big smile on her face and a very positive attitude when she got me set up in the nerve study room. Dr. Saviers came in promptly after. He very kindly addressed me and asked me about my complaints. This man is a master at what he does. He took to his work with his tools and measure whilst thoroughly taking his time educating me on everything and further hearing my story. His bedside manner was second to none as we spoke about photography and the beautiful pictures of nature in his office. He showed me how the machine worked, guided, and educated me on my nerves. I can't see this appointment going any better. The whole staff was very thorough and took their time with me. They had a great light hearted jovial attitude that comforted me. The establishment was very clean and modern incorporating nature into its atmosphere. The jolts were harmless and even more so as I relaxed. The needle was not bad at all. It was a very small needle that was very quickly and gently inserted. Again this man is a master and he knows how to get the quick little millisecond of a prick that you feel over. Very thankful to be in their presence today. I highly recommend Dr. Saviers and his office!

Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving

I fainted during dinner at Heresay Restaurant in Ashland. The bartender called 911 and I had the…read moreBEST assistance from the EMTs who responded. They took me to the ER at Asante. I was immediately given tests by two EXCELLENT technicians, one of him were a name badge: Ramirez. Fortunately in the ambulance, I was given both IV sailine and an EKG, which was fine. The sailine IV restored me and it's a darn good thing! After the text finished with me, I was put in the giant almost empty waiting room of the ER and told it would be somewhere of between 6 and 24 hours before I could see a "service provider", which I think may be double speak for a medical doctor!!! Yes, you read that right. I was brought in by ambulance and I was told I needed to sit upright in a wheelchair for as much as 24 hours. Now some of you know me. What do YOU think I said to that????????? I politely said, "I am going home and going to sleep. Sleep heals me. What I am NOT going to do is sit up in a wheelchair or lie on the ER floor (which did not look sparkling clean but maybe it was just old) for as many as 24 hours hoping that s-o-m-e-d-a-y maybe I'll be seen by a medical doctor." The corporate management of Asante is, in my humble opinion, moneygrubbers who do not give a darn about patients. They have a demonstrated track record of that via the various lawsuits and out of court settlements they have had to make. I feel sorry for the doctors and nurses and other staff who have to work there. I am glad for all of the patients that have gotten good care because of the kindness, compassion, as skill of the people who work in Asante, including the good doctors as certainly all of the RNs and other staff who actually do their best to help patients. I wish we would get a different medical group here in the Rogue Valley. In the meantime, my husband and I are primarily working with Provident had receiving very good treatment.

Friendly expert staff. Excellent at explanations, comfort, care, and compassion. I had VIN…read moresurgery there and they were wonderful with dealing with me. I had a panic attack and also needed a breathing treatment before they moved me to surgery. They were great, got me all calm first, and the surgery went quite well. The staff followed up with calls later. I felt they really cared. The building was clean, up to date, and well staffed also.

No matter how many times they come here I am really impressed with how caring the staff is and how…read moreprofessional they are. The patients that they have with their clients. My daughter is deaf and they just take so much time with her and are so kind. In addition to that the doctors are well trained and truly concerned with their patients. We came from California where unfortunately Medicine is much different. The doctors are always in a hurry not terribly patient usually and it's definitely a different experience. We greatly appreciate Asante and it's staff and doctors.

I went because i needed scripts and could not get into my doctor in time. They were great to work…read morewith. They did ask some personal questions like religion and if i was hispanic. I thought that was unnecessary. The staff was great and got right in

Just beginning my experience with these folks and so far it's not going well. I have straight…read moreMedicare but it still took four months to complete a referral from my primary, and that's only because I called them. First call = 24 minutes on hold before answering. First appointment one month out. I received calls and texts for four days warning me that if I was late or missed the appointment I would be charged an additional $150.00. I was told to go online and complete the per-appointment registration, which was 80% financial and 20% medical information. Day of appointment I arrived 45 minutes early, front desk folks were very polite and quick. The surgeon was right on time. He saw me for three minutes, 20-second exam fully clothed, and gave me a tentative diagnosis, but wanted a CT to be sure. He told me the CT had to be "approved", but I have straight Medicare, no secondary. No per-authorization needed. A week out, still waiting for the doc to order the CT (and crreatinine) . I called today (16 minutes on hold) and the doc will only be in one day, next week, and he will then be gone for two weeks.. I'm going to cal my primary doc and see if he will order the blood test and the CT. This thing hurts and I need to get back to work. Could the fact that I only have straight Medicare and no secondary coverage, meaning I will have to pay 20% out of pocket, and I'm on a fixed income because I can't work until I get the surgery, and probably won't be able to pay the full 20%, be a reason for the delay? Is that the "per-authorization" (aka; "wallet biopsy") he was talking about? Maybe, after having nearly $40.00 deducted from my paycheck every two weeks for the Medicare Tax, for my entire career, I should go to Canada to get timely health care?

I am SO grateful I had my surgical procedure here. Checkin specialist Wendy was lovely. Perfect…read morecommunication. Once in the back, the entire team was kind, caring thoughtful.They made sure I was comfortable. Dr. Faught checked in with me as did the anesthesiologist. Everyone was so kind and reassuring, and made sure I was comfortable. I feel so lucky to have been in such good hands. Everything went perfectly. Thanks to a great team. I really can't recommend them enough.