As usual my pre-trip was done on time at a fair amount. The…read moreplace to go! We have dealt with Andrew and the crew for years

One of these things where there was nothing wrong at all with the car when we brought it in, BUT it…read morehad made a noise a little while ago not repeatable. Husband had said the keyword of "alternator," which their service manager honed in on. I made certain he knew, when dropping off the car, as well as when he spoke to my husband that I work at a wholesaler for alternators and starters, and could have the part delivered at no charge whatsoever. They said absolutely not, proceeded to charge us for $450+taxes for a part that I could've had for free, bought it from a company that MY company actually supplies, ALSO RELAYED to them by us. Ridiculous. Wouldn't listen to reason, never will go back to them. They are scammers. Extremely unfortunate as I would absolutely love to support a small business in my own community, but yet... I have to deal with folks like these. Look at your bill carefully, you can question it, but they will probably still end up scamming you out of hundreds of dollars.

Stacy and Scott provided courteous and professional care for me and they provided a loaner car…read morewhile my car was in the shop. When I picked my vehicle up it was in great shape. It had no obvious signs of damage but looked brand new. The interior was tidied up and I appreciate that as it showed me how they professionally care for details. I would highly recommend Colorworks to anyone.

I would give minus stars if possible .....DO NOT take your car to Tom's / Colour-works ....after…read morethe experience I had with them I would not trust them to repaint / repair a dinky toy ..... paint and clear coat looked like they used a typical paint roller to apply. Pat (manager of the shit show called a paint repair shop) is an idiot and will blow smoke up your arse all day long.

Every picture tells a story. Before and after pictures…read more Before - Dent After - No Dent Enough said.

I emailed around to a few paintless repair places with some pictures of a couple of dents on my…read morevehicle, and Brian emailed me back which was about half of what the competing places came in at (it's worth noting that at least one of the other guys even suggested I probably couldn't get this repaired without a full remove & repaint). I showed up and he took a look, and was very up front about what he could do as both my dents were challenging (crossing an edge in the panel). He did a great job and one dent disappeared, and the other one was about 10% of the side and tough to see unless you know where to look. I recommend this shop without hesitation.

I stumbled on this gem as my tire was punctured by a nail and I was in the area. Usually this…read morewould be an upsetting scenario. However, I met Shane and the team, had a nice Starbucks, watched a movie in the nice waiting area. They fixed the tire very quickly and and gave me great advice. The space is clean, organized and modern. When it comes to something as important to safety as tires - especially with kids in the car. So now I only go to this Kal Tire. I will literally drive past 10+ tire shops on my way to this particular spot, as they have my trust and loyalty.

Have a look at the BBB site regarding Kal Tire. You'll race for the exit…read more The service is negligent, the diagnostics are inconsistent, and the attitude when problems are pointed out is evasive. Go elsewhere.

Highly recommend. Helpful, courteous staff. They kept me posted on the status of my car repair. My…read morecar was so clean, inside and out when I picked it up I hardly recognized it.

Fantastic service! I've never had a claim before and they made it so easy. My car looks brand new!read more

The boss was apparently away, which might explain this, might not…read more So the vehicle ends up with one of those advertising border things around the rear license plate. If we wanted to rent out ad space to them, we'd have informed them in advance, and set a fee for doing so. But a bolt was snapped, so the unforgivable thing was to get the advertising bolted on, they drilled FOUR NEW HOLES through the body of the car. Photos taken just in case. As we don't want to deal with an insurance deductible, I'm going to seal up those four holes myself. As for the snapped-off bolt? I, an amateur with home tools, was able to drill it out using an ordinary drill and some cutting fluid in about 10 minutes, how is this beyond the skill of a professional mechanic? A closer look at the bill reveals they charged $44 to do this on top of the things that were actually asked for. $5 was for parts... the ad itself maybe?! Or was it for the 4 masonry screws they punched through the body of the car. Addendum: They admit fault, will even pay up (but only after the reviews come down), but won't offer an explanation for how it happened, nor any guarantee that they won't do it to someone else. He even gave some song and dance about how the ads are normal business practice (which they sort of are for the more desperate outfits, but they really should ask first since there's an actual dollar value to advertising - doubly so if they have to put holes through your car to do it). Zero explanation for why auto mechanics couldn't drill out a snapped bolt, had they had this skill we wouldn't even be talking about this, I'd have just quietly removed the ad that had been screwed into the official mounts. So the bad reviews stay up unless they can come up with some explanation and guarantee, that's the whole point of reviews, to spare future customers the aggravation.

Horrible Shop! Shop owner is total "used car" salesman not a mechanic! Took my vehicle here for a…read morefew years. Kept needing the same thing done over and over again. So instead of finding the problem and fixing it, they put a band aid on the problem till the next time... They will always find something to fix. The owner also likes to belittle people in his shop. Saying things like, let me put this in terms "you might understand". Very inappropriate. I see other reviews mentioning that they put a ad plate around license plates (without permission), that are almost impossible to remove. I have vowed to tell anyone that needs car work done, not to go here.

excellent quality work and very honest people. I have brought two vehicles here and have been very…read morehappy with the quality of the work, the accurate estimate of when things would be finished, and with the bill. On one occasion the dealership quoted me a large amount to repair something. I brought the truck here and the mechanic found it was some minor issue and saved me about $1200. I believe many other shops would've tried to increase the bill with unnecessary work. 10/10

I have used Granville and Avery Automotive for over 20 years and they continue to impress me with…read moretheir awesome service. Honesty and integrity- definitely! No need for catchy hold messages, they just answer the phone. They always offer ways for me to save, and take the time to explain what should be done with lots of advance notice when possible. I can't imagine trusting anyone else. Mel and his team are the best there is.

I started bringing my car here a couple tire seasons ago to swap/store tires. They had better…read morepricing, the service has always been great, and it's close by. I've always been able to get in fairly quickly, even during the busy times just before the first snow. Today I needed to have a tire repair done. I first called another chain, as that's where I bought the tires originally. The earliest I could in was to drop off my car (for the day) 4 days later. I called from home and talked to Chris. From the time I called to the time I was leaving the shop with a repaired tire was about 45 minutes! Try beating that for amazing service!!

I had some repairs done at the Gilley st. Big O. I paid close to two thousand dollars and have had…read moreto correct and redo almost all the work they did. The service was fine the shoddy repair work was not worth the money at all. Now I am paying someone else to fix the mistakes they left me with. I will never be back and would recommend others to go to the BCAA website and find a reputable place they certify. Buyer beware has never been more relevant.