My car started pulling and shaking and making some sketchy noises right before I was about to pack…read moreup and leave for 4th of July weekend. I've never had to get my own car serviced and repaired before so I wanted to know that I was in good hands. I went on facebook and asked the harbor point group what people recommended for auto repair and the great reviews of scottys caught my eye. I called up scottys and they let me know they were booked for the next 2 days (it was the first) but they said to drop it off and that they would do their best to look at it beforehand. sure enough I got a call the next day with a breakdown of what needed to be done. They gave me an estimate which was HALF WHAT THE JEEP DEALER QUOTED US, plus it didnt include some of the nonsensical stuff they suggested to fix that scottys said did not need to be done. ultimately they were able to get everything done before we headed out for vacation. when I went to go pick it up, they had admitted there was a communication error and that it wasnt ready just yet and that it would be another hour or so. I mentioned that I had just took an uber and had a lot of other things to try to work on and to see if they could try to give me an accurate time estimate. the guy there (isaac i think) just handed me a set of keys and said heres a loaner ill call you! that alone made this a 6 star experience! talk about admitting to a mistake and making up for it with phenomenal service. anywho, i know where ill be getting my oil changed moving forward! thank you guys!

Is 0 stars possible?…read more I went to this place by accident after confusing it with universal auto body (who does a solid job by the way), to get my brakes inspected. After telling me they were going to waive the diagnosis fee, they took three hours to diagnose the problem and falsely told me I needed to get multiple different things replaced, costing over $2800. After telling them I was going to try and get a 2nd opinion, they charged me $180+ just for the diagnosis. I am now getting it fixed at another place for less than $1000. These guys are thieves!

I'm sure the work they do is fine, but it's sad to me that the gentleman with the ponytail is…read morealways yelling at pedestrians. Your cars are frequently blocking the sidewalk so they have to cut through the parking lot and he yells at them. I drop my granddaughter off at preschool every now and then and he does it enough that I've seen it multiple times. It just seems unnecessary. He should worry more about his lungs that he is ruining with cigarettes.

These guys really help me out. The stem of my tire broke and I needed air. They don't fix tires,…read morebut the owner was so nice. It was even gonna let me borrow the pump and just have them hold onto a credit card for collateral. I would highly recommend doing business with these people. they're a diamond in the coal mine.

These guys are actually solid. Did an oil change and they did an above and beyond by securing some…read moreextra clips under the car for me.

On January 9, I visited this Firestone location intending to drop my car off for a scheduled 5:30…read morePM appointment. I had called ahead to arrange the drop-off because I needed several services completed, including an oil change, installation of a passenger-side light, and rear brake service (which had been recommended during a prior oil change visit). I arrived a bit early, expecting the vehicle would need to be kept due to the appointment time, only to find out that there was no record of my 5:30 appointment. I'm not sure if this was a system issue or an error during scheduling, but I was willing to move forward. At the counter, I was assisted by an employee named Neal. He was polite and helpful in reviewing and booking the services I requested. I was quoted roughly $900 for the total work, which I initially accepted since I am preparing to move to Maryland and wanted my car fully serviced. After leaving the shop, I did some price comparisons with other service providers and found more affordable options for certain services. I called back to remove the brake flush and rear rotor replacement from the order. That decision itself was not my main issue. My concern was with the checkout experience. Neal was no longer available, and I was checked out by another employee older gentleman black hair. The interaction felt rushed and impersonal. My name was called, the price was stated, and my keys were left on the counter rather than handed to me. I was not informed where my car was parked and had to ask--unlike my previous visit, when the car was pulled up front and clearly presented upon checkout. Whether this change in service was due to removing some of the quoted services or not, the customer service at checkout was lacking. Regardless of pricing decisions, professionalism and consistency in service should remain the same. I recommend that customers do their research before committing to services here. While not every interaction was negative, the experience reinforced the importance of choosing businesses that value transparency, communication, and customer care--not just revenue. We all work hard for our money, and it's important to spend it with companies that genuinely aim to do right by their customers

I gave them the exact make and model of the wheel and detailed pictures of the (minor) damage. They…read moregave me an estimate and had me drop it off, then kept it for a day and informed that they couldn't color match it. Why give an estimate and have me drop it off if you knew you can't fix aftermarket wheels? Unbelievable waste of time. if you have aftermarket wheels, do not bother. UPDATE: they'll return your wheel with no valve core so it doesn't hold air!! Genuinely unsure whether it's incompetence or malice. horrible shop.

My curbed and gouged wheels look like brand new-and for 10% of what new wheels would cost…read more Can't recommend highly enough!!

Stephan installed 4 new Michelins and AlloyGator rim protectors on my Genesis GV70. He did an…read moreexcellent job. He took his time, paid attention to details and did a superior quality job. I highly recommend him.

Talk about life saver! Being stuck in a parking lot, with not ONE but TWO blown out tires...Tire…read morePro came quick & was beyond knowledgable/professional. So happy they were able to help make this already stressful situation, more manageable. Will always call for future tire needs. 10 out of 10

Luis at Town Fair Tire provided excellent customer service. Because I bought my tires at Town Fair…read moreTire, Luis said I was eligible for free tire rotations on this car and any other car in my household. I was able to schedule an appointment and my car was taken in for my service as soon as I arrived. Everyone was professional & friendly and there is a comfortable seating area with TV's available for waiting. I was thrilled with this exceptional service! During a time when everything seems to get more costly with less service, Town Fair Tire is the EXCEPTION! I am very happy with my tires that I purchased 2 years ago and I am thrilled with Luis and their overall customer service! Thank you Town Fair Tire of Stamford, CT

The Warwick location is the best ever. High volume store,…read moreexcellent quality work, and done in a timely manner. Randy, the Manager, is personable and makes sure everything is done correctly.

The team is really great - they helped replace my tires quickly on a busy Saturday afternoon and…read moreadjusted them immediately after I did a test drive. At 3pm on a weekday afternoon - without an appt -when the TPMS light started blinking within the week, they retested the whole system and identified that the TPMS gauges need replacing and my tires are safe. We have been Hank May customers for 20+ years. I recommend them.

Great service repairing a flat tire while I was traveling. They put my car to the front of the line…read moreand I was out of there quickly. Very friendly counter-man, too. They could have charged me double, but kept the fees reasonable. Thank you!