I purchased four expensive trees from this nursery. Shortly after planting, one of the trees began…read moreshowing signs of significant stress, while the other three - planted in the same area and under the same conditions - continued to thrive. I contacted the nursery for guidance and assistance but did not receive a response for more than two weeks. When they finally replied, I was told they do not guarantee their plants. No effort was made to inspect the tree, discuss possible solutions, or offer any accommodation. Instead, the response focused on suggesting that the issue was the result of something I had done. I understand that plants can be unpredictable and that not every issue is covered by a guarantee. However, I was disappointed by both the lack of responsiveness and the unwillingness to work with me toward a resolution. As a result, I will not be doing business with this nursery again. Based on my experience, customers should not expect much support once the sale has been completed.

HORRIBLE CUSTOMER SERVICE! First time visit on 4-5-25…read more Spent about 30-45 minutes walking around looking at trees and shrubs. It wasn't too busy, maybe 20 customers all perusing the lot. Not once did an employee offer to help. One employee was not busy and actually walked in a circle around me then went over to help someone else thirty feet away. I then saw the same employee helping another person that just came in well after we did. Not a single employee greeted us. We were looking for specific items and had questions but were ignored. Although the inventory is quite good, we wound up going to another nursery in town and spent a few hundred dollars on shrubs and got amazing customer service. Looks like we won't be going back to Shooting Star Nursery ever again. First impressions are always lasting ones.

I really enjoyed my visit to this nursery. They have a huge selection of plants. Definitely go…read morecheck it out.

Great place to have all your gardening questions answered and the service and selection was beyond…read moreany big box store.

If you are looking for a tree to purchase, this is the place to go! They have a wide variety of all…read morekinds of trees . The prices are reasonable. The owner is very friendly and informative. They also have an adorable little dog on site! We would definitely purchase from here again !

Great place...huge selection...love all their large trees and shrubs...also offer soils...yard and…read morelandscape consulting as well as delivery and planting

We have bought flowers and trees here. Top notch service and selection.. we prefer small business…read moreover big box stores. Family owned even better!

This place is amazing!! It is owned and run by generations of some of the kindest people we've ever…read moremet. They have a fantastic selection of healthy plants, and are definitely helpful and knowledgeable without hovering or being pushy. The entire place feels therapeutic, like strolling through botanical gardens. The koi pond is gorgeous. I would love to just hang out here all day!

A long overdue review! I have ordered from Bamboodirect.com (the website for Tradewinds) a few…read moretimes now. The website looks like it was created in the early days of the internet but it is updated regularly quantities on hand. The ordering process is where you truly prove your dedication to the Bamboo Gods, requiring that you precisely follow the clear instructions provided for the opportunity to purchase (step 1: check the plants you want are in stock and are compatible with your growing region, step 2: fill out the order request form, step 3: do your own math regarding quantities, shipping etc. step 4: submit your request, step 5: get confirmation that your order can be fulfilled, step 6: submit your payment)... yeah, pretty far from 1 click to buy but honestly I can 100% guarantee that you cannot get these amazing plants anywhere else! Gib the owner is amazing. His responses are immediate and helpful, and the care he takes picking great healthy specimens and packing them for their journey is clearly evident. I cannot recommend purchasing from bamboodirect.com or Tradewinds enough! I only hope that one day I am able to make the pilgrimage to the birth place of my beautiful bamboo and thank Gib in person for sharing his green thumb with us all!

I was so impressed with the level of service I received from the owner Gib. He truly knows his…read morebamboo and makes recommendations based on site conditions, etc. I had to make some last minute changes to the order and Gib was able to make it work perfectly. My very first order of several plants arrived quick and in great condition. I cannot wait to see how the 3 types of bamboo flourish in the San Francisco Bay Area.

Everyone that helped me was very kind and considerate!! Very helpful. Help me pick out a bare…read moreroot golden delicious apple tree, my favorte. I watched it bloom and produce apples. They provided planting and care instructions that I follow to the letter. Highly Recommend!!

Very knowledgeable people and great selection. Best nursery ive been to in GP. In all the other…read morelocal nurseries i never saw one person to help me. If you have questions, this is the place to go. Maybe some items are higher priced, but its worth it.

This nursery has pretty good flower baskets; however, they aren't thickly planted so they get…read morestraggly within a month. Disappointing. They certainly do NOT compare to the flower baskets hanging in Ashland and other Southern Oregon small towns. I wish they did. They have beautiful stands to set them on -- both high and medium height. They have all the other acouterment as well including hangers, hanging stands, flower food. In addition, they have lots of other plants of all kinds. Fairly knowledgeable, fairly friendly customer service. Sometimes they can be in too much of a hurry to do something else than give good, caring service.

Their hanging baskets are awesome! Good selection of veggies n trees too. Awesome customer service,…read morethanks guys!!

Great nursery with the sweetest owner Sonie who will greet you with a sunny smile come rain or…read moreshine . Beautiful plants and flowers . Sonie sings beautifully and serves great soups and breads on Saturday. December is hot coco . Cute items galore in the bus boutique . Well worth your day out among beautiful nature. Enjoy! Check her website for opening days and hours.

Amazing plants and service!! I have gone here for over 5 years and the quality of their plants are…read moreawesome