My mother lives in this community. She is in assisted living. The highlights of this community are…read moreall day dining and prompt care. She can order breakfast anytime of the day. The menu changes seasonally with a good selection of fresh fruits and vegetables. There are always fabulous activities. Last week they had llamas in for a visit with a fun western themed evening. The staff is wonderful and the General Manager is always available for residents and families. Best senior living in Woodstock by far.

My Mom has lived at Merrill Gardens for 3 years. When her husband passed we offered to move her…read moresomewhere else, but her comment was "This is home!" She loves the staff, she's made friends, her quality of life is good and she's well cared for! We are grateful for all the wonderful and caring staff that create such a great environment! I've spent hours here with my Mom and have gotten to know a lot of the care professionals and staff. They truly love my Mom like family. Is it perfect? Of course not! No situation is 100% perfect, but they work hard to care for residents with love and dignity. I would highly recommend it for a loved one.

Great company my apologies for the wrong post. You all have great staff a care for individuals in…read moreneed in a perfect way. Clean clean clean.

Health score is 100 and employees are wonderful. This is a place that reminds me of a beautiful…read moreresort. I am very pleased with this facility.

My grandfather lives here and it is so wonderful. The staff are great and caring and I'm so…read morethankful he can call this home. He lived alone prior to moving here and interviewed many places. We, as the family, have always been regarded as important. Suzanne is amazing and has always addressed any concern we have promptly and with my grandfathers needs as the priority. We know he's safe here and he's happier than he has been in years! Yes, older people can sometimes be a challenge, but they handle him with care and do what they can to make him feel like this is his home. I think the other reviewer on here may not be cut out for this line of work. I also noticed she's never reviewed anything in a positive light. 2 stars max. Don't let her review stop you from checking out Benton House. I cannot tell you how pleased we are with this place!

We brought my mom to live here after she was diagnosed with Alzheimer's. She did not come willingly…read morebecause she didn't understand her illness and was a handful when she arrived. Suzanne and Chuck went out of their way to make the adjustment as smooth as possible. After a few short weeks, she loved it there. All the workers were extremely kind to her. We had a few minor hiccups with her medications, but that is to be excepted and they were quick to fix the problems. Eventually my mom was placed in their memory care and I was happy with the care she was given. They helped get my mom on hospice and kept me aware of the hospice staff and how they were doing. The biggest gratefulness I have towards Benton House is when my mom fell and fractured her back. We thought for sure she would have to be placed in a nursing home. They were wonderful to accept her back and told me this was her home. She died a few weeks later, but happy and grateful that she was able to live her final days in a place she eventually fell in love with.

I am not sure where to start but I do not understand how Terra Bella has such good reviews. We had…read morea TERRIBLE experience with my mother-in-law. This place was recommended to us through A Place for Mom. We were told they could handle a high-level of care and a very sweet sales, lady confirmed that they could handle up to Level 6 care! After our tour, she made us leave feeling very confident that THIS was to be the place for us. We got all the paperwork in order and signed her up to move in 2 weeks later! Moving day, we showed up with no one to greet us for a long while.We were expecting some kind of warm welcome and a tour for my mother-in-law who had never been there. Nothing. We waited a while and then the Director and Nurse showed up. Instead of a warm welcome, they started listed all of their concerns. She's diabetic? We can't handle insulin in her current form. We can't help her with it. (We had previously been told it was no problem). Her bed was an issue. Needed to fix that right away. Her medicine was a problem since it was through Kaiser and not their pharmacy of choice (again not discussed previously). She can not live without her medicine. She is diabetic and has stage 4 cancer. Just problem after problem not discussed with us BEFORE MOVE IN! Next up, we leave her alone and in their care. She is in depends and needs a 2 person assist or a hoyer lyft to transport her in and out of her wheelchair, into the shower, etc. We were told we had to bring her own hoyer lyft or they would not move her. They let her sit in a dirty depend for many hours until my husband went and brought her hoyer lyft from her house. (Again, they did not tell us this BEFORE move in). Once we brought the hoyer lyft, the staff did not know how to use it. As days went on and she laid in her bed with soiled depends for way too many hours and had to have either us or someone else go there to assist her with her insulin, we ended up bringing in extra caregivers to assist her for 8 hours a day. So at this point, we were paying $8,000 to Terra Bella for very minimal care plus another $65000 for personal caregivers to pick up the slack.After almost three weeks, we decided to move her out. I do not anyone to have to go through what we went through. My mother-in-law is fully coherant and can speak up for herself. I can't imagine how those people in memory care are being treated. I plan to report Terra Bella to anyone who will listen. This was one of the most stressful experiences of all our lives. Please DO NOT SEND YOUR LOVED ONES HERE.

The residents at Elmcroft look lonely, bored, and confused. The quarters are very small, even…read morecramped. The staff is rude and removed. I contacted Ms. McCormick six times, and speaking with her once was short and unpleasant. Your Mom and Dad deserve more than Elmcroft can give, in its current state.

We've only been here a week and time will tell but so far we are very pleased with the facilities,…read morestaff and care my mother in law is receiving. Brooke, the director is also an RN and is very organized and goes the extra mile to help a family out. Samantha the wellness/activities coordinator is prank hard for the residents to keep them busy and is so sweet and you can tell she loves her job. The kitchen staff makes great food and the nurses are all very kind and seem very compassionate.

Alyssa Nidiffer at Bellevue has been a huge help while moving my loved one into Bellevue. She…read morehelped me with every hurdle I had to cross. I felt we had a team working with us to helping us! Highly recommend!

I am happy to report that my food experience here has vastly improved. The staff has worked with me…read moreand my dietary restrictions and have done a remarkable job at doing everything possible to provide tasty, nutritious meals.

Do NOT put your loved one in Memory Care at Historic Roswell Place. My mom was here and…read moresignificantly declined due to lack of care and neglect. There was a high turnover rate of care givers and other staff. Costs increased almost 20% within a year. The memory care is on the third floor of this old run down building, and she hardly ever saw daylight. They'll lure you in with a big song and dance, and then they'll put them in wheelchairs and they just sit there forgotten. Promises of 'activities, field trips, walks, porch visits'. It was sad and depressing every visit, and the third floor smells like pee. My mom was spry and could walk fine when she got there, and when we finally left for good not even a year later, we had to wheel her out because she never walked around and lost abilities, she was unbathed for weeks, and with a UTI. It's quite a shame. No one there, including the employees, are truly happy.

Great quality, very professional. The facility is a work of art. My mom will enjoy it there.read more

From the owner: Assured Elite Care is passionate about taking care of our love ones. We go above and beyond…read moreexpectations making sure your loved ones are getting their needs fulfilled on a 24/7 basis.

Tremendous staff: Management, Nursing and physical therapy…read more After femur break and complete hip replacement, spent 10 days in house- working with Physical therapy team. The PT team is top tier- very knowledgeable , very kind and eye patient. I could not have asked for a better experience with my in house and out patient care. My strength and movement are improving tremendously based on the great direction and care!

My sister was sent there for Rehab on a broken hip. the level of care of this facility is sub…read morestandard. When she inquired about pain medication she was told they ran out of the medication and didnt know when they would getting it. Now is that the way you run a rehab center with patients that have pain. She had received very little rehab due to not having enough staff or doctors. My sister is suffering. I would not recomend this facilty to anyone.