I am so glad I found Laura. Since things got back to "…read morenormal " I have been working long hours and she's been such a great help with my big puppy. She has been very professional and reliable. I strongly recommend her.

Hired her last year in August. Went through an extensive interview/introduction meeting prior to…read moreuse. Took lots of notes, pictures, videos of how to do things. Some things I thought didn't need pictures or videos... But thought she was being thorough. First few visits got lots of text messages about questions, concerns, comments. Again, didn't think too much of it thought she was being thorough. Then started getting phone calls at work that were not emergencies, had to tell her to text my mom, my daughter or myself and one of us would respond. Even though this was all discussed at the interview/introduction meeting and in writing on her form. When I first interviewed her, I told her my old girl might need her bottom washed once in a while if she had an accident and she said she was fine with that. A few months after being with us, she decided she didn't want to do that if the need of arose. I took a pause on using her even though I had prepaid visits due to this. So family was helping take care of the animals and I wasn't using my paid visits. Fast-forward to today I had to hire her because the family that was helping me with my dogs is hospitalized at this point. We went through lots of things last night through text messages and notes on the counter today walking her through everything. I started to get lots of text messages today because she couldn't contain my four month old puppy. She couldn't get her back in the kennel. She couldn't get her into a gates off area in the hallway, catch her and put her back in her kennel. When asked if she could do that, she said she didn't want to that she might be bit. The puppy was barking at her because she was afraid, but the puppy would not have bitten her. She knows that some of the dogs that I have don't get along with each other hence the baby gates and she was making comments about walking them through the family room to go out to go potty even though the one dog who doesn't get along with others is baby gated in the family room. You would have to go through her area to get outside, which wouldn't be a safe alternative. Also with the dogs "being afraid of her" I wouldn't want her to open the door and take them outside with the option of them getting loose, lost or hit by cars. I asked her to get the puppy into the kitchen so that she had one area to be contained in and was safe. I didn't think I would have to educate a dog sitter/dog owner to puppy proof the kitchen before she left. I left work early and rushed home because I couldn't see the puppy on camera. When I got home I walked into a huge mess. The puppy had torn up all kinds of dog diapers, gotten into dog shampoo, destroyed an entire full pack of baby wipes. Plus, there was two things that are electrical plugged in the area. The puppy chewed on one item. It's just shocking that someone that has a dog and has a business that's around animals couldn't think outside the box. Needless to say, I've terminated our contract and will not be using her again. I would not recommend using her to anyone. Per owners response: I appreciate the questions but when I have answered the questions and you repeatedly do not follow the response that is very frustrating. Usually someone hires you because they can not be available such as work. When you can't follow the agreed upon instructions and have to repeatedly text or call the number for emergencies only and not really an emergency it gets very hard to continue to do business with you. You may have received training but you are very much lacking in common sense. You were given multiple ways to contain a puppy. None of which you wanted to follow. So finally because I had to go back to work I said contain in kitchen. Though I never thought I would have to hand hold you and tell you to pick up everything she could get into especially if you have had training! Also she is not fearful nor has she bit anyone. So it may be you! With all the training you state you have had I am surprised you couldn't manage a 4 mo old puppy. You also seemed to struggle with my clear directions of separation of specific dogs for safety. You wanted to walk 2 of them through an area where a dog was that would be a safety issue. To move said dog you would need to take her into the kitchen where the puppy was you couldn't contain. So again compromising safety. I spent a 45 minute commute home one wondering if my dogs were secure in the home, two if my puppy was secure or missing because she could not be seen or heard on camera, three my geriatric dog you were initially hired for was on the ground and not on her bed. Plus when I got home she had an accident which leads me to believe she did not relieve herself even though you said you took her out. Ultimately, I think people need to understand that you don't follow through with what you say you're going to do. And you come across as knowledgeable, but you don't know how to handle specific situations that are not that hard to handle.

Shelley is the best...she adores the dogs and I trust her. Trust is a priceless quality!read more

Shelley has been taking care of our cat Max for 10 years, she is truly excellent . She always…read moredoes a little extra like gathering the mail and watering our plants and trees. She has always been available even on short notice and is highly reliable and is a true professional. Takes extra time to find our cat making sure he is okay. I always check on him while we are away and she always returns the email promptly . High quality service , she is highly recommended.

Maddie is amazing! Always on time, my pets love her, and she truly cares for my pets as if they…read morewere her own!! I can leave them with her for a trip, or can simply reach out to her if i need her to walk my dog while im at work!

I will now never use her again. Her cancellation policy does not match her website. She requires a…read more50-75% deposit at time of booking so that can mean a large deposit if you are booking several days and if you have to cancel she keeps it all which is what happened with me more than once. Her website shows $50 which is more reasonable but that is not what she does instead she keeps it all. Not very professional.

Best pet sitters in the area. Our dogs love going there and they are always well taken care of.read more

I've been sending multiple generations of dogs to Pets Frolic for over 13 years. Everyone is always…read morefriendly and caring and my pups are always happy and well cared for.

My. Dog. Loves. Bobbi…read more We've been using Pawsitive Pets for doggy daycare and boarding for the past several years up until last year when the business moved out of the Hayward area. We continue to use Pawsitive Pets for boarding when my husband and I go out of town for business or vacation. This is a home business, not a huge facility. There are benefits to both large and small daycare facilities. I rotate my Nala between both and that works well for her. The environment Bobbi provides at Pawsitive Pets is similar to what my dog gets at home - a comfy and calm space to relax, quiet time, a yard, walks, cuddles, one on one time with one of her favorite people in the world. And also reinforcement of good home behavior, like don't eat off the kitchen table, don't bark nonstop for hours on end, don't jump on the kitchen counter, don't crap on the carpet, etc. Plus there are a small number of other dogs for Nala to play with. It used to hurt my feelings when Nala would joyously drag me to the door at daycare drop off. Once I'd hand off the leash to Bobbi, my precious baby puppy dog that I love so much would happily walk away and leave me behind without a second look. Back then, I felt that leaving her in good safe hands with Bobbi was worth that sting. It's the same with boarding drop offs now. Despite how many months have passed, Nala still remembers Bobbi, still joyously drags me along for the ride to greet her, still has the same energetic happy wiggle butt. Nala greets her good friend with the same enthusiasm, excitement, and trust as before, but now there is no sting. I leave my precious baby puppy dog feeling very appreciative of Bobbi and knowing my Nala will be happy, safe and cared for while I'm away.

I give this business the worst rating you could possibly give,did everything this lady asked for…read morefar enough in advance,told her about our dogs,but she contacts me two days in says everything is good.Even as far as to say one dog was a sweetie,then day before I come home tells me,one dog bit her twice?....and get this our sweet little girl had jus been spayed,cone was suppose to be on 14 days,but she says she notify her vet? And they say to take it off? Who does this?Now looks like stitch area is infectedand get this? Because one dog peed on her rug,and tells me day I'm coming home she is charging me 35.00? More....serious bullshitDon't waste your time,she is in it for the money.

I can tell they really care about the pets they take care of. They have a lot of safety and care…read moremeasures in place, like making sure your dog is comfortable in their boarding room if it's their first time. It looks like Luka had fun and I know they took care of him professionally and compassionately.

BRENTWOOD PET RESORT IS THE BEST! My prior dog started going to BPR in 2016. He loved it! As soon…read moreas the car drove into the gravel drive, he'd jump up & his tail would wag; he'd leap out of the car, and head for the entrance door. (No good byes, just a focus to get in that door.) As he aged, BPR accommodated my dog's changing needs & habits. Recently, I rescued a 2 year old dog, who is learning to adopt to me, a new home, rules & circumstances. I scheduled him for Day Care, and it was a great way to introduce him to their staff & facilities. Again, BPR is working with my new pet's needs & mine! I appreciate how vaccines are important to BPR, and they're excellent in keeping on top of what vaccine is needed, BEFORE your next stay. The "Additional Activities" they offer are nicely catered to different pet's needs. The staff is FABULOUS! I call BPR, before the plane tickets are purchased. Leaving my pet in their care, makes my vacation planning much easier!

Kara is the best. She is reliable and my dogs love her. I have used her services a couple of times…read morenow. It makes vacation more fun knowing your furry babies are being well cared for. Thank you Kara!!

Highly recommend! Loved the daily updates and photos of the pets! That's a great touch that not all…read morepet sitters do. Kara was totally comfortable giving my elderly cat medication twice a day as well. I will definitely use her again!

I've been taking my furry babies for years. When it first opened at the old spot off of central and…read moremigrated over to their new home on o'hara. After my baby died, I had stopped going and It's hard for me to wash my babies that I have now. So I took my four little chihuahuas to get there basic meaning , just wash and nail trim. I was very happy with the results.They did an awesome job.

Everything went amazing in my puppy was happy and looked amazing!…read more I would definitely recommend.

Shanna is absolutely fantastic, as is her brother Shane!!! We just moved to the area and were in…read moresearch for a pet sitter for our 3 dogs for a weekend. My husband located Shanna from the Nextdoor app. Not only were Shanna and Shane both extremely personable and professional, our dogs liked them immediately as well! They checked in on our dogs, fed them and let them out during the course of the day and evening. Our dogs were used to being let out very early in the morning, and they made sure to come over at that time to let them out. We even received updates and pictures which immediately put our minds at ease! We would HIGHLY recommend Pet Services of Brentwood for your furry loved ones and we WILL be using their services again !!

Shanna is great!! Reliable and flexible. She does check in's on our furry babies while we are at…read morework!! So glad we met her:)

We can't say enough good things about Jennifer. She went above and beyond any expectations we had…read more I felt so comfortable leaving my two senior dogs in her care. She is a very kind and genuine person. My dogs require quite a few medications and special attention with their age, and she excelled in every aspect of their care. She updated us during every visit, was very easy to communicate with, and truly did an amazing job. She even kept an eye out for our turtle who likes to escape. If you're looking for someone to help take care of your fur babies, look no further. We couldn't be happier, and are so glad we found Jennifer. We look forward to working with her again.

I can't say enough positive things about the in-home dog sitting service provided by Jennifer. From…read morethe moment she stepped into our home, it was clear that she's a true animal lover. She made time for 2 meet and greets to ensure we were all comfortable and acquainted. She went above and beyond to make sure our fur babies were comfortable and loved while we were gone. She followed our instructions precisely from feeding schedules to exercise routines, ensuring a seamless transition for our dogs. What impressed me the most was the personalized attention and care given to our babies. Jennifer kept us updated with daily photos and messages, which made being away much easier. It was evident that our pups received genuine affection and companionship. Our home was left in impeccable condition, and it was evident that Jennifer treated it with the same respect as her own. Coming back to happy and well-cared-for dogs was such a relief. Vs how stressed they were when we had to board them in the past. I wholeheartedly recommend Jennifer for anyone seeking a trustworthy and compassionate in-home dog sitting service. She truly exceeded our expectations, and we will not hesitate to book her services again in the future.