We hosted our daughter's wedding reception at Kayla's Korner at Lake Lyndsay on June 28, 2025. The…read morevenue itself is beautiful, and the lakeside setting made for some stunning photos. However, the experience leading up to and during the event was filled with stress, miscommunication, and disappointment--primarily due to our interactions with Lyndsay Rapier-Phipps.
Our initial meetings with Teri and Sam were wonderful--they were kind, enthusiastic, and supportive of our ideas, including adding drapery, fireworks across the lake, access to the décor inventory, and decorating the night before. At $5,000, the venue felt like a great fit. But once communication shifted to Lyndsay, the tone changed. She never met with us in person, and responses became difficult and often frustrating. My daughter even forwarded me texts from Lyndsay saying, "I don't know what to do with this--can you contact them for me?"
The draperies turned into a confusing and drawn-out process. I ultimately gave up on it to preserve my sanity.
There were differences in what we were told during our visits versus what Lyndsay would email us. The biggest issue was about decorating the night before. We had confirmed with Sam in March and May that no event was scheduled, so we could decorate early. Yet two weeks before the wedding, we were told otherwise. We were offered early access at 7:00 a.m. the day of the event, which Lyndsay called "above and beyond." However, no staff were present at that time, as promised, and the cart and food tables we had spoke about during our planning meeting weren't there.
They even did a tour for another party at our venue that morning as we were scrambling to get things done. I was flabbergasted. After calling and texting "Help!" a staff member finally arrived around 9am.
We did change the count to include two additional tables just a week before our event (late RSVP's), but the layout had the walkways blocked. The event space says it can have up to 200 people, we had chairs/tables for 150. We had to rearrange every table ourselves that morning--including moving the bridal party tables--causing us to fall way behind schedule even with 20+ people helping.
At the end of the night staff began clearing décor before the event had ended. The next day, we realized many of our gold chargers were missing. After contacting Becca, I was referred to Lyndsay, who refused to deliver them and said they'd be mailed in 3-4 weeks. However, after posting my reviews, she texted me to say they would no longer be mailed, and I would now have to schedule a pickup 24 hours in advance to retrieve them. We picked all 80 of them up a week later, and they were still filthy. If we had accidently taken their decor we would have returned it to them directly and they would absolutely be clean. When I messaged Lyndsay about this, she responded with personal insults against myself and said that I was "delusional".
It's been 40 days since the wedding and they haven't given us our refunded $500 deposit back. We left the venue immaculate when we left. When I told Lyndsay we would be filing a small claims, she said "small claims could really cost you".
I shielded my daughter from all this and she had a beautiful wedding day, and that's ultimately what matters most. I'm not trying to harm any business--this was simply our experience with Lake Lyndsay. Just be aware that while others have had a good experience, there may be a chance this could happen to you as well.