Even though it was a bit pricey, I really liked this couch/chaise/chair set. I also got a mattress…read moreand base. When the delivery people came, they didn't wipe their feet or wear booties like every other delivery people have. I was scrubbing mud off of my white chair while they were bringing in the other items. They saw me and said nothing. As they were carrying the base of the bed upstairs, they smashed a chunk of the edge of an archway going upstairs. They were bringing it back to the truck and decided to try again. I later found out how they did it. I noticed part of the cloth was hanging down from the base and one of the boards that frame the entire thing, was split into two. There was also mud on my mattress that I had to clean. They were sloppy and reckless and had no regard for the situation. I also had to clean mud off of my walls and other things in my house. I didn't realize the extent of the damage right away so nothing could be done. Customer service is minimal at best. If you are looking for good service in any way, this is not the place to go.

This locally owned store has been in business for several decades because they treat the customer…read morelike they would a family member. They sell high quality American made furniture, but their prices are competitive with the cheap Asian stuff sold by chain stores. Our experience was great, from the very beginning with Cicely (our sales rep) to the two courteous and careful delivery guys, and the office staff for their follow-up communication. Everyone worked at professional level. Thank you. Joe K., Waneta Lake and Elmira, NY

Amazing customer service by female owner was willing to give me a huge discount on a tree after not…read morehaving one for over 3yrs i will never go to another tree lot but here very kind and loving people heather dye

I have been returning to this location for the past five years to get my tree. It's not a fancy…read morebelts and whistle place but fair price and good service. They have a decent selection, you take a sled and saw and cut down the tree you want. They trim it, drill it, shake it, and wrap it up for you. They even tie it to your roof for you. Prices are definitely lower than most other tree farms.