Eric and his team have completed a number of remodeling projects on my home in Penn Yan. I found…read morea) their communication to be outstanding, b) attention to detail very high, and c) they are always willing to work through the inevitable 'surprises' that happen on remodeling projects and complete on time. When compared with other contractors and bids, I found that they offer exceptional value. The Roots team listens extremely well. They take ownership in all aspects of the project, even when it could be argued it was someone else's problem. I REALLY appreciate that. Once we talked about a task needed, it always got done.

I was so excited to work with Roots Handyman Service. Met with owner and had a great conversation…read more Had small jobs that required attention. The crew did a fine job, but you never really knew how much they were charging per hour, as it was always hidden in the final estmate. I finally found out the hourly on a project where they were labor only. They sent 3 guys, one of which stood around until needed as a runner. Bottom line, if you feel that $112/hr. is a fair wage, then disregard this review.

This is our 2nd job completed by Lake Country. Both were somewhat custom as we were looking to…read morematch a certain vintage style. Both estimators were highly knowledgeable, providing and explaining the differences in the options with complete quotes on each option. Just a pleasure to work with people that know their business and have consideration for your property, vs. being told 'everyone does it this way'. The only surprise at install was how well the Lake Country works together! Clearly they treat their employees well and they enjoy working as a team. I was pleased to see both estimators on our last job. Again, highly professional, respect for your property, and if I had a special request or question, it was met with respect and patience. I'm totally pleased with our new 'vintage' gutter on vintage cottage and would highly recommend Lake Country. They get the job done, and done well!

Lake Country Gutters is an amazing company. Very prompt, great communications, quality products and…read moreprofessional service. If you are looking for gutter work-look no more as this is the company you want to do business with.

I hired Matthew for an emergency macerator pump replacement. He was responsive and available when…read moreother local firms were booked out, which I sincerely appreciated, to his credit. However, I cannot recommend his business based on the quoting and final billing miscommunications. The project vastly exceeded the initial 4-hour estimate, ending up at over 8 hours of labor without any mid-job notification that the scope or time was doubling. Additionally, I was charged two separate $150 site visit fees ($300 total) for a single job that was split into multiple visits for their scheduling convenience. Despite a verbal agreement to provide the main parts 'at cost,' since I already had them ready to order, the final invoice included significant markups on basic cleaning and truck supplies like towels and buckets. When I reached out to discuss these discrepancies in good faith, suggesting compromise, the response was defensive and included immediate threats of late fees on a first-time invoice that was actively being contested. PitStop reduced the invoice by $50 as "good faith". After I itemized out a compromise between what I was led to expect and what was invoiced, I was ghosted. After waiting a few weeks and following up with no response, I chose to pay the invoice in full simply to close the matter, but I strongly advise other property owners to get a binding written contract and a capped labor quote upfront before any work begins.

Matt is professional, responsible, honest and reliable…read more He arrived on time for both visits scheduled. He gave me a play-by-play and offered great suggestions and follow-up. His pricing is competitive. You can't beat Pit Stop Plumbing! Trust me; I've never found a better, more competent contractor. Thank you.

Had Mr. Fussy do a full roof tear off and replacement. The team arrived on time, completed the…read moreproject in a day, cleaned up the mess from the old roof (while minding my landscaping), and even spray painted the exhaust pipes on the roof for a better esthetic. All in all a great experience.

Called and Mr. fussy answered. Told him about the work that was needed to be done and he said he…read morewould have it done before 3pm. Just needed 3 outdoor lights changed (one was on the 2nd story) . Anyways never showed and never called back.

Whispering Pines designed, built and installed our kitchen 2012 and then they built a wall unit…read morewith 3 cabinets and a custom cubby unit that sits on top of the cabinets for our bedroom. The quality of wood is soooo beautiful. We always get amazing compliments from anyone who sees the kitchen for the first time including from other service people who look with that "critical eye" of a professional. Both experiences- Whispering Pine never tried to sell us their design but helped us to bring our design to life. Over the years I have needed things from them: an extra shelf, extra stain/paint, shelf pegs and Whispering Pines looks back at our kitchen plan and provides them. Yesterday the spice-pull out from 2012 jammed (due to loose screw) and Edward from Whispering Pines came by and fixed the problem at no cost to us(13 years after the install)!!!!! The artistry, skills and work ethic that comes with Whispering Pines is unmatched.

Built us a custom wine rack cabinet using for its top an existing marble countertop pulled off a…read morecabinet that separates our kitchen and living room, then replaced that countertop with a remnant we picked from their stock to create a functional eat-in kitchen counter. Great work for a fair price and in a timely fashion.

We couldn't be happier with the service from RJ at On the Spot Cleaning! He was very personable…read more From start to finish, they were incredibly professional, thorough, and attentive to every detail. The quality of their work exceeded our expectations, and it was clear they take great pride in what they do. We're so glad we decided to go with On the Spot Cleaning. If you're looking for a cleaning company that is reliable, meticulous, and truly cares about delivering excellent results, I highly recommend RJ and the team. We will definitely be using them again!

They came on Friday and cleaned my vents and I thought they did a good job. Otherwise you could…read moretell they were rushing as they said they were behind that day. I didn't notice until the following morning they had hit my car with that giant blue thing they lug around and it had pushed in my backup sensor. So now I get to hear a fun high pitched sound whenever I back up until it's fixed. I also noticed they had turned my basement breakers off and never turned them back on. My reptile room and incubator are in the basement as well. They're on timers so I didn't notice until I went to do cleaning and feedings. Thankfully they were ok. Accidents happen but they took zero responsibility when my husband called on Monday and basically called us liars. The cost to fix my sensor is more than what we were charged for the service, so I'd say they're not worth it. The person that hit it knows they hit it and chose to not say anything at the time and then chose to straight up lie about it. Find a more honest company when choosing a place that has to come inside your home. One that accepts their employees don't walk on water and accidents happen. Instead of blaming your customers.

Service was great. Very professional and the pricing was great. I love that I can sit out on deck…read morewithout the sun beating down on me and absolutely love the lights for sitting out in the evening. Highly recommend.

We are extremely happy with our new retracable awning. Jodi came to our house and was very…read morethorough with the options available to us. She was very professional and answered all my additional questions even after we ordered our awning. Never had to leave any messages since she answered all my followup calls the first time. Very responsive. Intallation was smooth and Jerry did a great job. Since my house was being painted, they were able to remove and take away my old awning ahead of the scheduled awning installation. Would highly recommend Ship Shape. Rick M. Canandaigua, NY

Replaced a garden spigot. Pleasant technician,…read more Expensive. You should know, they charge full labor rate for the technician to go buy parts!

I wanted to do a service on the Noritz on-demand water heater D'Amico Plumbing installed, as well…read moreas change a shower head and stop a faucet leak they had failed to fix on a prior visit. The tech that arrived had no idea of how to service the Noritz. He reviewed my Manuel but left it leaking. Worse, is that he soaked my faucet head in vinegar and dribbled it all over the marble entry way. It has ruined the marble and it is not repairable. After removing the shower head and faucet, the plumber could not install a comparable style unit, so took off for a few days. When he returned, I bought a temporary unit so I could shower. Then threw this outfit off my property. Noritz denies that D'Amico is an authorized vendor and installer. They recommended an alternate which corrected all of my problems. I was left with having paid nearly $400 to D'Amico, out the cost of the temp hardware, and they were not willing to repair or replace my damaged entryway. Final insult is a snotty attitude. You can definitely find a better place to get plumbing services and products.