I have had great service at the Hall of Fame Car Wash. The staff is always cordial and…read moreaccommodating. The car was itself is actually quite good. I do have to do some drying but on a hot day it no big deal. I've been with them since opening and the only issue has been getting my large SUV's roof dried. I have to ask or it's a 50/50 chance that the last drying roof device never comes down. I have asked spoken to the manager and he resolved the problem. The vacuum are satisfactory and they get the job done. They provide drying towels, window cleaner, a degreaser and an air freshner, if requested. All in all, I would definitely recommend giving them a try.

Love this car wash! Stay in your car while your car is washed, then use the towels, vacuum,…read moreinterior spray and window spray to finish off the cleaning process. I'm never disappointed!

I have been a client of Buff Masters for 16 years. That alone should tell you something about the…read moreway I feel about BM. I have never been disappointed with the service or the staff. Everyone goes out of their way to make your experience pleasant.

FIRST OFF, I've been coming to Buff Masters of Wilmington for over 6 years now. I hate writing…read moresuch a negative review but they deserve this. I come on Wax Wednesday's and got the top tier clay bar wax special, which was $139.95 after service charge, truck charge and douche of my mag wheels. I got there at 11:28 from the time of the receipt. At 1:10, an hour and a half later, they discovered that my truck had been parked on the side of the business and NOTHING HAD BEEN STARTED. 30 minutes later my truck was supposedly done. When I went to get my supposedly ready truck I came out to find a single old non-English speaking man still spraying detail spray on the grill. I'm absolutely certain no clay bar had been used, though I didn't watch it. The sloppy work, missed areas was evident. I had to go to my first GMC service appointment or I would have stayed to make them "make it right" but sadly I couldn't because I was already late. When I got home I went around the truck and even looked on the roof as I was sure I'd see they hadn't done it as the little old man, even on a step stool wouldn't have been able to reach the roof. What I found proved it. He just reached up as far as he could reach and didn't do the roof at all. Sadly Buff Masters has lost all respect in my books. They are both a victim of their success and personnel shortages. The people they do have are scrambling back and forth and no one is actually controlling the yard as a foreman. Quality of their work represents a complete rip off to the consumer. They are not only cutting corners but in my case, deceptively charging me for premium wax bar treatment and 6 mo sealing wax with just substituting a quick detail spray in its place. I can assure you, this was my last visit to Buff Masters of Wilmington NC. I also intend to ask the NC State Attorney General's Consumer Fraud division to come do an investigation of Buff Masters to see if they too can catch them in this obvious consumer bait & switch misrepresentation of services being provided. In my opinion, Buff Masters needs to shut down its operations, retool, regroup, and put in place a clear process to ensure the consumer is not being ripped off by shoddy, corner cutting work like I received. Then reopen and do a better job of managing their processes. They've enjoyed huge success but have lost sight on what garnered them that business in the first place. They're upping their prices, as all businesses have had to do, but from the services I received, this is just going to get them more profits at the expense of the consumer who, based on my visit, are being short changed and ripped off.

I called a week ago and was given an appointment for today at 6:30pm. I offered my address during…read morefirst phone call and was told "I'll get that when we get closer" so at 7:54am today I get a message requesting address...I responded. No other communication. I spent over an hour cleaning out my stores stuff and then just waited. Finally I texted and received a reply that said "... you're a little out of our range." You couldn't tell me that last week? This morning? Before I spent so much time in this hot weather to prepare? If I could give you a zero and post it on a billboard I would!

Worth. Every. Penny. My car was nasty, even by my…read morestandards. It was dusty, crusty, cruddy, with sprinkles of dog hair and sawdust for character. it smelled like old MacDonalds food, stale farts and broken dreams. Street Gleem worked nonstop for two hours and 15 minutes and restored the interior to as close to new condition as you can for a 10 year old northern salt car. and by that i mean damn near perfect. I am so grateful i saw there ad.

We had been over in Southport for lunch eating waterfront and when we returned to our car it had…read morebeen bombed pretty good by the local seagulls. We dined leisurely and it was a hot day, so the poo really baked on the car. I would have posted the before photo, but you get the picture! Our next stop was over to Kure Beach by way of the ferry. Long story short, by the time we hit the car wash here it had been several hours. We went thru the automatic and it did the best it could considering the bake period by the sun. We used some paper towels we wet with the excess water left in some clean areas on the car to get the rest off. All in all, considering what the automatic had to deal with on our car, it did a good job. Glad there was a car wash on the island! The entire car wash facility is very clean and well kept too. Nice!

If I could give less stars, I would. I paid for the deluxe and I was in there for maybe 2 minutes…read moreand it didn't do all the steps, my car wasn't even fully wet when I left, it's dirty (like looks worse), didn't clean the undercarriage at all. Waste of money and I am writing this to save people money. I'm extremely disappointed and will not be back! Save your money!!

This company should write a book on how you treat your customers. I had a Dealer installed plastic…read morefilm on my car that every detailer would not remove. Mold had formed under the film and the car looked terrible. Not only did they remove it but the car looks brand new. They are fantastic and answered every question I had. If you go anywhere else for detailing you are just asking for a bad experience.

I was disappointed with both the results of the work and the way the billing dispute was initially…read morehandled. I brought my new vehicle in expecting exterior detailing and scratch correction based on the discussions beforehand. The final result did not meet my expectations, particularly regarding the scratch repair and overall exterior finish. The invoice listed "One Step Paint Correction" with a hand wash service for $200, but later I was told the pricing was actually intended to be broken down differently. That was never reflected on the invoice itself, which created confusion and disagreement regarding the services performed. To be fair, after I raised concerns, the company did offer to redo the work and provide additional buffing at no extra charge. However, by that point I was no longer comfortable bringing the vehicle back because the situation had already escalated into discussions involving collections, theft of services, the sheriff's department, DMV involvement, and vehicle liens over what I believed was ultimately a disputed service issue. I did ultimately pay the invoice to close the matter out, but overall I found the communication and handling of the dispute unnecessarily aggressive for a customer who acknowledged work was performed and attempted to discuss concerns in good faith. My advice to future customers would be to make sure all services and pricing are extremely detailed and itemized in writing beforehand.

I got scratches and scuffs in the paint of my new car! Another lady right next to me had the same…read moreissue. I filed a formal complaint and they aren't willing to take responsibility!! They said "not The right kind of marks" washed the car 2 days before and the damage wasn't there. Will NEVER go to this car wash again! Don't even refund me for the wash, the least they could have done!

Truly a 5 star experience. Fins is one of those places that gets it right, and if you're an AAA…read moremember, you get even better perks. The washes are efficient and affordable, plus they offer a monthly membership. Washes are always worth it! Vacuums and towels provided after you drive through; they often offer dash wipes as well. There is window cleaner available too. The bonuses are the floor mat washer and "clipboard" for vacuuming. It makes cleaning a breeze. Each side has a large and small/detail vacuum so you can get a good clean. The lowest is $5 and most is $20, which are the only two I get. If I just need a quick rinse and vacuum, I'll go with the $5. However, sometimes you need that boost and the $20 conditions your paint and leaves your car looking great.

My wife has used Dangerous Curves for 3 vehicles in the past to have ceramic coating applied. I…read morerecently just purchased a new F250 platinum and had them do the 5 year ceramic coating. I will be bringing it back for the annual refresh as well. Do not take your vehicle anywhere else. Trust this team with your vehicle and you will not regret it!

I have used detail shops and services for over 20 years. Dangerous Curves has been the absolute…read more best shop we have ever used. The service is always perfect. The vehicles are spotless inside and outside.Impossible to find a speck of dirt anywhere. The engine bay was also spotless. The technicians also provide superior ceramic coating service and have coated all of our cars to perfection.

They do an incredible job. I highly recommend them. They will come to you and detail on site…read more They are super friendly as well.

I am a return customer and will stay a customer. I recently took a long trip in my car, with my…read morefluffy shedding white dog. By the time I got home, my car was dirty, had loads of dog hair everywhere, even smelled like dog. Kelly came today and detailed it and it looks like new. On top of that, he is a really nice guy and travels to the customer as it is a mobile unit. I would not hesitate to recommend his services. Great job!