I have never been here but yet again Yelp is asking for a review. So here it goes ... This place…read moreis awesome!!!! Now maybe Yelp will stop notifying me to review this place.

Rainy day but I needed to vacuum my car before driving back to school from visiting family; found…read morethis car wash with the best customer service because even though the car wash machine was temporarily out of order they made accommodations for me to still get my car vacuum and ready for the road ! Thanks

Previously, I had been very unhappy with an interior detailing service I had received at Riptide…read moreCar Wash in Durham. The manager Matt reached out to me personally to apologize and offered to make it right by doing a redo of the interior detailing service with a hand wax. I really appreciated the team's flexibility and willingness to make things right, and I'm happy to report that I am much happier with my experience this time around. This time my floorboards were clean and the stains in the seats were better addressed. My car even had the new car smell! Props to the Riptide team for their customer service, and I definitely am willing to give them my business in the future.

When I arrived, I pulled in, and there is a very kind gentleman waiting to direct traffic. I simply…read moreneeded a quick shampoo of the backseat of my car. As a new mom, it's embarrassing to admit how long the Thanksgiving casserole that spilled sat in the back of my seat untreated. He told me that they only do by appointment only and I asked him some follow up questions and explained that I had tried to call the number several times. I'm not sure why they don't have someone answering the phone regularly, but he got me right in and treated me to the carpet clean! I will definitely be back as they did an amazing job and I don't really care what the cost will be in the future as they took such great care of me.

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

I found TC's after doing a Google search for car washes with vacuum. It's so hard to find a place…read morewhere they vacuum your car for you, instead of you doing the work. It worked perfectly for me because I was going to be in Durham for the day. The process from pulling in the parking lot to getting your car back once it's finished was absolutely seamless. Everyone was so nice and the process was quick. Since it was my first time there, the first attendant walked me through all the options, and there are a lot of them. Once you let them know what package you want and you pull up to the designated area, you're directed inside where you pay and there's a very comfortable waiting area. They also have a great selection of beverages and snacks. There are also several options of things to purchase for your car, like air fresheners, chargers, etc. It was a beautiful day out, so I decided to sit outside on the spacious patio with tables, chairs and other seating. At one point, there were 4 people working on my car once it came out of the washing tunnel, one inside each door. They got every nook and cranny in my car. Hand wiping and vacuuming, I was so impressed. They called me by my car when it was finished. I was fortunate enough to meet one of the owners, he took part in the awesome cleaning of my car himself. It's a family run business. They did the best job, and I have recommended them to every in the Triangle.

It took 2 hours to do an oil change car wash and inspection. I anticipated a wait as this place…read morestays busy but no one was in line for an inspection when I arrived and only one car was waiting for the car wash their was four in line for oil changes. I asked the guy if they wanted to do the inspection and wash first or the inspection but he said to just go into the oil line. I get wanting to do the oil first but it could have been a shorter wait had these been done leaving just the oil change to do. All staff are very friendly. Also, this place only offers the most uncomfortable seating both inside and out. Inside there is only 4 extra high tables and stools with small seats that dig into your thighs on the sides and bottom vs optional use of the space with more two person standard level seats that could fit 6 tables. They do offer iced water and coffee. The outside is metal mesh chairs and tables that get hot in the direct heat, a roll out awning would be a great addition to the area would provide more sun coverage then the small umbrellas that left many still sitting in the sun and the water fountain (filled with dirt, if restored would provide some tranquility and cool mist to the air. I also recommend resin Adirondack chairs that can be used under the trees nearby and brought in the car wash at night for storage vs the two wire mesh square tables with built in seats that painfully dig into your thighs and butt as well no matter which way you position.

Our Great Dane decided he had to potty and I didn't pick up on his cues, so guess what he did in…read morethe back seat? Brought our car to them and they cleaned it so well, the stuff they used smells amazing and it looks so good! Thank you all for everything you did! I thank God for them!

Been there twice in the past 3 months. Both times I put money into the vending system, once by…read morecredit card and once using change and both times there was no water and the system did not work. There were no signs to indicate that the equipment was down and the vending system was certainly taking money. I notified the manager, leaving a message by phone and asking for a refund but I did not hear back from them. I would not risk using this place again and I recommend others beware.

This used to be a nice carwash, but it seems to have fallen into disrepair and I cannot recommend…read moreit now. I went to use the self-service wash on Thursday 2/12/26. Several bays were blocked off with cones. In another bay, the operation panel was open and hanging loose, unusable. I chose bay 8, put in my coins and when the sprayer started, my feet and legs got soaked because the hose connected to the spray wand had a gash in it and the water was going everywhere except out of the sprayer and onto the car. I can't speak to the quality of the drive-through laserwash as I did not use that. I left a voicemail message for the owner.

I just wanted to take the time to give all of these boys kudos they work day and night through rain…read moreshine and snow for us never complain. Victor always does amazing and taking care of us and we appreciate all the work that they do for us thank you Victor and the rest of the team for all your hard work all the time.

I had never done the Autobell thing, so I bought a pre-paid wash and "master vac" I don't know what…read moreI expected for $50 but it certainly wasn't worth it. It's a regular drive through wash, not even very long in the wash! And then two guys do the outside (but missed the windows) and mildly vacuumed. I do better with my hand held vacuum. I tipped them $10 before I saw what little they did because the whole thing felt rushed. This was totally not worth $60 and I will never do it aga

Been here twice and both times the equipment in the bays is malfunctioning and the automatic car…read morewash takes forever (and still leaves your car dirty). Told the young man working there and he shrugged and provided an excuse ("lots of people here today") I don't made paying $20+ for a quality automatic wash but it shouldn't take 8-10min per car. Just save yourself the hassle and go to Rocket Car Wash down in CH.

Don't tap your card. put in 5$ and got a little over three minutes. Then tapped my card as I didn't…read morehave any cash left and got charged another 10$ for a little over a min. No response from my call to discuss the issue. Guess I'll have to find another way to get the money back...

The $9.99 special is a trap. They sign you up for a monthly charge of $27.00. And to boot they…read moredidn't put a brush on my hood or front window. I still have cat paws walking across my hood

Horrific experience at Autorific - DO NOT GO HERE…read more Summary: Mediocre car wash, incurred $3,500 in damages to my car/property, incompetent employees, vacuums suck in the wrong way. I will say the place is very clean and gives free towels, so I guess it's not completely terrible. My experience: Spent $26.88 on the car wash and left with over $3,500 in personal property damage. I missed a small sign that said no luggage racks in the wash. Two employees cleaned my windows before I entered the wash (who also saw the giant box on my roof) but they waved me through. Two minutes later my cargo box was ripped from my roof. The box was destroyed and my car was dented and scratched. I am glad no one was hurt as this could have been so much worse for everyone. The manager (who apparently was unaware of the no luggage rack policy) said multiple times it was their fault and they would make it right. Ultimately, they didn't even offer to refund the cost of the wash. The owner refused to cover the damage to my car and unsuccessfully tried to buy my silence about the whole situation.

I stopped by here because I severely neglected my car and she needed some TLC. This place is a…read morewell run machine! First, you select the type of car wash (I selected The Wolf). Then, drive through the car wash and proceed to the stall if you selected an interior cleaning package. My car looked so shiny and smelt amazing when they were done. I went on a Tuesday so there was no line and I only waited for around 15 minutes. My car got all the TLC it needed since it was a slow day :).

Not open even though yelp ad says it is open. Came out of way to drive over here. Looks like it is…read moreunder renovation.