Kydu has been fantastic on every level, whether it was deep cleaning our property, receiving…read moredeliveries or organizing other services for us. Always prompt in responding to requests and able to be flexible with changing timelines Kydu Property Services has been a huge stress reliever during difficult times. I highly recommend this business.

KYDU cleaning and property management is the best in Whistler! As a property owner our top priority…read moreis to make sure our place is clean and available issues arise. KYDU goes above and beyond and takes care of all the details and ensures everything is perfect. Especially if you run a higher end rental unit or house. I am grateful that I found KYDU and also highly recommend.

Best value in Whistler. Highly recommend! Location location…read morelocation. Ski down to gondola from gate. Ski back into complex at the end of the day. Stop for lunch. Ski check with staff from 7 to 7. Clean condo. Comfy bed.

Recently stayed at The Marquise in Whistler Village for a winter trip with some family and friends…read more Nice location, the room was spacious and I really enjoyed the loft up top of the kids, really gave everyone enough space. I do also like that the flooring was concrete so we didn't have to worry about disturbing people down below. The building it self was definitely outdated/old. But the room was rennovated. Parking garage could be considered tight for anything beyond a mid sized SUV. My biggest complaint of the room itself, pretty poor lighting overall, so daytime isn't bad with all the sizeable windows but night time didn't leave much lighting at all for us. Just like all vacation rentals, pots and pans and knives are usually an amenity that is there to use, which in this case it was, but just like all other cases, it's of cheap quality and the only seasoning available was salt and pepper. Giving a list of what is there would be helpful for longer term stays so that the renters can prepare. Location was pretty solid, though everything was "walkable" about a mile any which way - i still prefer to drive. Overall a good fun trip, nice place to stay.

Terrible service zero transparency they manage a property I own never would have purchased it if I…read moreknew how unprofessional they are.

I wish I could give them a lower score. I really question if our agent is qualified to do his job…read more I will be honest though, he is great at one thing. Creating problems, time and time again. Zero effort to fix an issue. I catch him fabricating stories, telling lies and so on. Highly recommend looking elsewhere.

I wanted to celebrate my 50th birthday with some snowboarding at Whistler. I was very particular…read moreabout what I wanted, a ski-in-ski-out condo, close to a village with a hot tub. Aloha Whistler delivered. Pictures and descriptions online always leave me with a little doubt. And properties are rarely as good in real life as they are online (like any of us). But in this case the place we rented at Cedar Hollow was exactly as advertised and then some. They were extremely responsive, answered every one of my countless annoying questions with grace ("where should I get a massage? How far is the trail from the house? Can I get groceries delivered*?, Can we get in early?" etc). The service was fantastic and I would absolutely rent through them again. Then even left a bottle of wine and birthday card for me when we arrived. I would highly recommend them. *For grocery delivery, check out Nesters Market and ask for Gerry!

From the very first email inquiry up until we left the unit we rented through Aloha Whistler, our…read moreexperience was top notch. Every woman I corresponded with, either by email or on the phone, was kind and responsive. When we needed something, they were there for us, even going so far as to bring a new BBQ when ours wasn't working and their maintenance man (who came pronto) was not able to repair it. Their recommendations were spot on. But, mostly it was their stellar attitudes and desire for our family to have a wonderful Whistler experience that makes them stand out.

The best vacation rental company in Whistler!…read more Whistler Wired helped with every aspect of our vacation as soon as we booked and I can't wait to stay with them again. The home we stayed in was very well equipped, and beautifully decorated - I want to say a special thanks to the staff that made out trip unforgettable!

Prior to reviewing Whistler Wired, I would like to send a thanks to the owner of the accommodations…read morein which we stayed. It proved a very nice, well designed, well furnished townhouse-style home. We were very happy with the unit. As for the 'Property Management Company' (aka Whistler Wired), they're another story. After receiving payment and collecting damage deposit in their office in Whistler village, Whistler Wired was done with us. They said thanks with a hand-shake and a 6-pack of the locally brewed Whistler Beer and sent us on our way. (NB: I recommend the Whistler Brewery beer, as it certainly left a better taste in my mouth than my experience with Wired... and no i don't work for the Brewery!) If we had any idea of how mischievous Wired was going to be regarding keeping as much of our $2000 deposit as they could, we would have certainly rented elsewhere. We acknowledge their contract reads "$1000 fine will be imposed if a noise warning is deemed valid by Wired", however their use of the word "warning" is remains abstract. I guess they get to make their own definitions. It turns out we made an unacceptable amount of noise after the 10pm curfew, as I presume would be expected when in Whistler. However, and here is where they got mischievous, rather than calling us on the phone number we provided to them, or even sending us an email to the email address that they had previously contacted us on, as to "warn" us, one of the Wired team-members simply showed up at our rental unit and proceeded to impose a $1000 fine against our deposit. Done and done. Just like that. So where was the "warning"!? Nowhere to be found. Up to you fellow google-users to believe or not, however if you (as we) get a formal phone call warning that you are violating a noise curfew, you (as we) would abide by turning down the noise level, especially when $1000 is on the line. One simple phone call could have solved the issue. But where is Wired's profit in offering a warning? Whistler Wired deliberately made the cognizant decision to avoid providing a noise warning to us as so they had grounds to fine us $1000. How do you feel about about a business that operates with such slimy tactics to fill their pockets? My advise & conclusion: If you decide to utilize Whistler Wired's property management services, prepare for them to find some dishonest way of utilizing their contract against you to maximize their profit, and maximize your loss. Will i stay with them again: NOPE!

Exceptionally clean and well equipped. Hot tub is great and guest communications was very clear. No…read moresuprises. High quality. Will be back

You have to be careful with Whistler Premier. It seems they rent a lot of properties, many in…read morereputable developments, but Whistler Premier's suites can be quite beaten down. We stayed in Painted Cliff #29. It was reasonably priced (for Whistler). There's a reason for that. The positive: It was, in fact, a ski-in-ski-out property (even in a terrible snow year, in the spring), with a hot tub and parking included. It did have two full bedrooms, which at the price we paid (still crazy but not for Whistler), is a bargain. The negative: There's a reason why it's reasonably priced. The unit is dated and our condo hadn't been updated in decades. Beyond the dated decoration, that means that while the whole development is now officially non-smoking, it wasn't in the past. #29 definitely had a smoking owner in the past. You can smell it when you walk in -- it's that smell of old concrete '60s and '70s hotels where smoking happened for decades and then they tried to cover it up with some sort of cheap spray that didn't really do the job. So the whole time you have to live with the smell of cheap spray with a strong undertone of cigarette smoke. Also, Whistler Premier doesn't clean or maintain its properties very well. The decaying doormat said it all at the entry. The washroom, kitchen counters, and glasses were clean. But none of the cookware was: to cook, we had to scrub all the dirty pans first. There was a real fireplace but all the tools were broken. Also, though their in-room materials said they had left a fire log, they did not. And the wifi information on the in-room materials was outdated. The mattresses were old, hard, and very cheap. Don't expect a good night's sleep when any move in the bed creaks, and you have to move a lot because the mattress is so bad. Pillows were completely flat. Even my kid, who will sleep anywhere, complained about her bed. On top of it all, though not necessarily Whistler Premier's fault (except for renting the least desirable units in older developments): #29 is right next to the hot tub, which is great until you have to listen to kids banging the gate shut repeatedly as they run in and out, or to adults partying later at night. The parking spots assume that everyone drives a Smart car -- they're not wide enough for normal cars. We had to use visitor parking because the owner in the spot next to us yelled at us because she couldn't get out of her minivan (which was her fault for insisting on backing in -- we were parked as far over as we could go in our space but the car on the other side of her space was parked over the line and she couldn't get out on that side). It was fine for a reasonably priced, 2- night getaway to Whistler. But it wouldn't work for longer.

We booked a Whistler ski trip through Peter and paid $25,000 USD for a condo in the Montebello…read morecommunity. At this price point, we reasonably expected a premium, in-town ski accommodation and professional, transparent management. On the day of arrival, after we were already traveling, Peter contacted us to state that the unit had flooded. This information was provided at the last possible moment, leaving us without a meaningful opportunity to secure alternative lodging during peak ski season. We were then presented with replacement options that were not comparable to what we had booked. One option was a house approximately 15 minutes outside of Whistler Village. The other was a visibly worn, substandard hotel that was multiple tiers below the accommodation originally contracted. We agreed to the house only after Peter stated that he would cover a rental car to offset the location. That cost was not covered upfront as promised. Instead, we were told reimbursement would occur later. The replacement house was not in acceptable condition. Over the course of the week, we encountered and removed more than 25 spiders throughout the property, which materially affected the comfort and suitability of the stay. The most concerning issue arose on our final day. We went to the Montebello condo we were originally booked to stay in and encountered a family who informed us they had been occupying the unit for approximately one week. This directly contradicts the flooding explanation we were given and raises serious questions regarding the accuracy and truthfulness of the information provided to us. Taken together, the timing of the notice, the lack of comparable replacement accommodations, the unfulfilled commitments, and the conflicting explanation regarding the original unit create the appearance of a bait-and-switch scenario rather than an unavoidable emergency. This experience reflects a significant lack of transparency, accountability, and professionalism. The conduct demonstrated throughout our booking and stay was unacceptable for a transaction of this magnitude and resulted in the loss of trust that is essential in high-value travel arrangements. I strongly advise travelers planning a Whistler ski trip to exercise extreme caution when booking through this individual and to prioritize accommodations with verifiable, professional management and clear accountability.

SCAM - STAY AWAY. "Peter sounded like a nice guy"…read more This is one of at least 3 businesses run by Peter Roberts, the others being Whistler Village Condos and Whistler Luxury Condos. Our family paid a 2 day refundable deposit of over $5000. We cancelled our Christmas booking because he was more expensive and incommunicative. Peter said he would cancel our reservation and return our money within 48-72 hrs. It has been 7 weeks with no refund still and he has ghosted us.

My first impression of Maggie was of her blatantly ignoring the RECBC's rules set forth during a…read morepandemic. During Covid, we were asked to wear gloves and masks for viewing a unit. No problem. Yet there Maggie sat unmasked, ungloved. Further, she did (I felt) little to promote the unit or "sell" it, whereupon I actually felt badly for the seller who had hired her. Later, when we had a nightmare of a situation with her son's property management company, we needed to communicate to him through her. Yet she did not even acknowledge that the email had been received and passed onto the PM company. This lack of courtesy is why I write the review. Some may argue it's a small act, but I feel it speaks volumes, poorly at that, of Maggi's ethics and conflict resolution skills.