This is a great senior place to live. There are a lot of activities to join, or not as you wish…read more The activities are varied so that you can join in what your interests are or learn something new. The food is great and the staff is very helpful and welcoming and the residents are always ready to help new residents.

Love this place and the staff! Professional and courteous…read more Would highly recommend this place to anyone looking to downsize. My mother has dementia so my dad moved into the independent living and my mother was placed in the dementia unit, they may be separated but it only takes him 5 mins to go see her on his scooter without ever having to go outdoors.

This place was the perfect place for mom. People were very friendly, both guests and staff, rooms…read moreclean and they were very well decorated general rooms, food and restaurant area was very nice, great cook. My mom decorated her place herself and it was beautifully her, with floor to ceiling windows, nice and bright and large cheery rooms, exactly what she wanted! Mom even got to keep her cats with her (a must). She didn't need any help with care, just liked to be near people with similar interests. Unfortunately, Mom past very soon after entering this facility, from a stroke, but was very excited to be there and told us how many friends she had made very quickly!

From the minute I arrived until the last day of my stay in rehab from some severe…read moreGallbladder/Pancreas problems (gallbladder is full of stones) i was treated with respect, care and dignity, the food was great, the nursing staff was top notch, they would answer any questions I had, and, if they did not know the answer they would say I'll go find out, but they wouldn't blow me off they a tally got my answer and came right back. I applaud their nurses and staff all the way down to the maintenance staff. I especially want to mention one nurse in particular Nurse Moon/Mun? (Spelling may be off I never saw how she spelled her name) always took time to explain things to me, always gave me the story if it was another or a new medicine I had to take, or to answer questions. She was so sweet and attentive. She is truly a credit to her profession, I hope this reaches her to let her know much of a difference she made under her care. I felt more safe with her on duty. Not to say all the others weren't up to snuff at all. They were all fine and outstanding in thier field. Thank you for the great care. Jim Mangan

My brother in law was here up to his passing. The staff was great, both the administrators and the…read morecare people. Even his passing was handled with dignity as many staffers lined the hallway as his body was being wheeled out, a great send off and show of respect. Thank you for your care.

We moved in in April. No regrets! Food is good especially the seafood! Lots of actives to choose…read morebetween: games, exercise, history, music, and nature; follow your interests!

My father has lived at new pond Village for 20 years. We were very happy there until benchmark…read moretook over. The food has gone horribly downhill, they have spend a ton of money on renovations, yet do lot seem to be successful attracting whatever new clientele they were hoping to attract. If my father was younger I would move him. We have been very disappointed.

Vitra Health was very supportive of my niece, met with us monthly and were available for questions…read moreand services.. I would highly recommend their services due to the responsiveness of staff even through transition to two new case managers services weee seamless. Lily and Marie weee great to work with

I can't say enough about Advanced Care. Our Mother in law needed help and we did not want to put…read moreher in a nursing home. I called Advanced Care, they were immediately responsive and have continued to be. Because of my Mother in law's unique condition I was promised she would be placed with an aide that was both understanding and knowledgeable and she definitely is. Her laundry is being done and grocery shopping is no longer something I have to try and fit in my busy schedule. Bathing was a big issue and struggle and I am thrilled that she is agreeing to it and she looks and feels great because of the care she has been receiving . A nurse comes to visit her once a month which i think is an added bonus and really gives us a peace of mind. I highly recommend this company.

I have been to Spaulding rehab several times now taking my husband for physical therapy…read more The office can be busy at peak times with only 1-2 receptionists / office clerks to help with the paperwork, but overall, the wait had never been too long. Shannan has been our therapist from the beginning and she is very thorough and very kind. I had seen other patients being treated and all the other therapists show the same level of professionalism and care. A good place to get some rehab.

We had a very negative experience here. This place was not the right fit for my father. When we…read moreleft, we were threatened by the owner Micha. He had a lawyer, send us a letter, threatening us. I won't get into the specifics as to why we left. But as I mentioned, this was not a good fit for our family. We felt the owner was completely unprofessional. We cannot recommend this place at all.

They took such good care of my mother. I loved that I could go in anytime and have lunch or dinner…read morewith her, no extra charge. They always had activities going. This place is very pro family involvement. My mother was always clean and dressed. I never saw anyone hanging by the nurses desk in their pajamas. I would recommend this place for any one looking for a safe, clean and friendly place for a person with memory issues. Thank you Dodge Park for taking such good care of Janet. She was very happy staying with you.

Great group of nurse practitioners, they go above and beyond to provide amazing care to patients…read more The nurses are attentive and always get back to me, no matter what I am calling about. I appreciate their willingness to really work with the whole family as a unit and keeping me involved. My dad is a patient of one of the doctors in the practice and they have taken great care of him. They members of this practice have been there every step of the way and are great at making sure that my dad is healthy, has his prescriptions and has access to the services that he needs. I am grateful to the members of this practice for keeping my father healthy and making sure that I was aware of his condition. As a member of the healthcare field myself, I am impressed with their quality of patient care, and the time they put into their patients.

This practice of nurse practioners who visit people in their homes leaves much to be desired. The…read moregroup is meant to be the primary care provider of home bound potentially very sick patients. The nurse practioners, the owners who are nurse practioners and the office staff all are on a different page as to what is suppose to go in the practice and what actually does go on in the practice. The doctor who is listed and apparently by law has to sign off on referrals to the VNA is a figure head. As one nurse practioners who visited a very complicated and sick elderly patient told me I have never met or spoken to the doctor and he knows nothing about any of the patients. This is a problem as medical professionals regularly seek out opinions from other medical providers or specialists on complicated patients. What good is a team if other members of the team are not utilized. As a medical care provider myself I have been shocked and appalled at what is going on in this practice for many other specific reasons. First of all, the patient I am caring for was sent home with a diagnosis of CHF, a recent history of aspiration pneumonia both necessitating a hospital bed. Despite being at home for greater than 2 months and several phone calls by the VNA nursing and physical therapy staff no orders have ever been completed, nor calls from the office staff returned. This patient had an issue with significant diarrhea. The staff only make regular home visits and I was told are not equipped to make sick visits if there is a concern. I suggested given the patients confusion that the daughter request lab tests since this patient did have a history of an elevated potassium and low sodium previously when she was dehydrated due to her kidney disease. The labs were ordered but although the results were posted on Saturday the patients daughter had to call the owner of the practice on Monday to ask for the results only to learn that the potassium was 6.0, a critically high value that could have been deadly. The patient's nurse practioner didn't get back to the daughter for another day! This elderly women has had a history of urosepsis and despite many calls by the patients daughter orders were delayed to get a urine culture. Once the urine culture revealed a significant infection it was the daughter who had to notify the group about the results. The daughter was concerned that her mothers symptoms and confusion were similar to what she usually observed in her Mom and notified the nurse practioner last Wednesday. She spoke with them again on Thursday and someone was to give orders to the VNA to get a urinary catch specimen. The VNA called the group and never received a call back. On Friday the owner was notified and supposedly called in a order to the VNA but apparently that was not done either. The daughter had to take it upon herself to get the urine specimen and take it to the lab herself. She notified the group of the results on Monday of this week. As of this AM when she called the groups office at my urging to get a prescription she was told they would return her call by the end of the day. Why a women who has had urinary sepsis, has kidney disease was not treated 2 days ago and had to wait is beyond explaination. Needless to say this women woke with flank pain, fever, and chills. She needed to be admitted for pyelonephritis and treated with IV antibiotics. I believe that had the group had common medical knowledge last week there would not have been a delayed diagnosis and another hospitalization.