If you are considering this rehabilitation center for a loved one, especially an elderly family…read moremember, look somewhere else. Our experience was completely unacceptable and, at times, frightening. Meals and medications were repeatedly missed, diabetes was not properly monitored, and after a trip-and-fall incident it took approximately 15 minutes for anyone to respond to the call button or cries for help. No family should ever have to worry whether their loved one is receiving basic care. The staff were consistently rude, dismissive, unresponsive, and showed little compassion or respect for the patients in their care. Repeated requests for help, updates, and basic information were routinely minimized, brushed aside, or simply ignored, leaving our family frustrated and without answers. The facility itself is outdated, poorly maintained, and appears to be operating with a complete lack of accountability. Physical Therapy, Occupational Therapy, and Dialysis are all outsourced, yet communication between those providers and the facility staff was virtually nonexistent, resulting in missed appointments, poor coordination of care, and unnecessary confusion. To make matters even worse, administration is essentially unavailable from Friday through Sunday, leaving families with nowhere to turn when serious concerns arise. This experience shattered our trust. We would never recommend this facility to anyone who expects safe, competent, and compassionate care for a loved one. Based on our experience, this facility failed to provide the level of care, communication, and respect that every patient deserves.

They unfortunately are not providing the proper care my grampy needs, and they refuse to give our…read morefamily any information about his situation. His POA is the one paying for his current care package, which is very limited, and as a result, he receives very little attention. We only learned through the hospital that he had fallen and gone to the ER. The next day, the nurse was attempting to get him out of bed without even knowing he had been injured -- potentially worsening his condition. That is a serious red flag. Apparently, because of strict privacy laws, we aren't given any access to information about my grampy -- even when it directly affects his care. I understand that there are rules in place, but it's extremely upsetting that our family can't be informed or involved when he's hurt or needs help. We're only trying to make sure he's safe and cared for properly, and it feels impossible to do that when we're kept in the dark. Under 105 CMR 150.000 (Standards for Long-Term Care Facilities), long-term care facilities in Massachusetts are required to follow specific standards for Resident Care Policies and the confidentiality of information related to residents. Blaire House of Milford should be following these standards to ensure proper communication, safety, and respect for residents and their families. I truly hope raising these concerns doesn't affect the way he is treated, but this situation must be addressed. We tried to pursue POA ourselves to advocate for him and ensure his needs were met, but our case was dismissed, leaving us unable to intervene directly. This entire experience has caused our family a great deal of stress and anxiety. All we want is for him to be safe and treated with the care and respect he deserves. PLEASE FOLLOW RULES INCLUDING STANDARD CARE FOR YOU RESIDENTS!!! The POA has not visited the patient in 2 months!!! The POA could care less if they are alive or not. We have filed POA abuse and will be doing so again!

I've been there for almost 4 years. I started off as a receptionist and then ended up getting a…read moreposition created for me. The residents become your family and they are all so loving & amazing. We've had some not so great employees in the past but it's definitely had some great changed the last few months. The new ED is really making Whitcomb so much better in all aspects. Employees are fun to work with too.

This is an okay place for elderly people that have no problem taking care of themselves. Below…read moreaverage for elderly that have difficulty taking care of themselves. Limited supervision and management is slow to advise that maybe its time to move on to a nursing home.

We were so fortunate to have an amazingly compassionate, thoughtful and caring hospice team at…read moreFaith and Family. All members of the team were tightly coordinated and in sync in supporting us as my husband's transition accelerated after a very painful fracture of the shoulder. From Faith, a very experienced hospice aide, to McKenzie, the case manager who visited us almost every day, to Connie the weekend nurse whose wisdom, insight and patience carried us forward, to Catherine, the social worker, Valerie, Reiki specialist, and Frank the Chaplin - all brought unique and supportive perspectives as we navigated this challenging time. My husband and I wanted to do hospice at home and as his decline accelerated, this hospice team made the journey possible. I am forever grateful for the wonderful care my husband received and the comfort care my family was given. I would strongly recommend this hospice! Hard to express how truly outstanding the team was!!

Faith & family hospice has the most compassionate staff. From the beginning, with our intake…read morenurse,Emily to our primary nurse, Lindsay we were treated with respect, caring & expertise. If someone was unable to answer a question, they admitted it & got the answer for us. As a nurse, I can be very picky with medical care. We were so lucky to have Lindsay as the primary nurse for my mother in law. She guided the entire family ( 6 children!!!) through the dying process. She was able to anticipate needs of everyone & facilitated them, while always putting my mother in law first. She was also able to arrange for a well needed massage from Poppy who was perfect. I cannot say enough about this hospice team!!! The best- don't go anywhere else.

Jon was remarkable! Found a place for my mom that would not have been possible without his…read moreassistance. I give him the highest possible recommendation, everybody should talk to Jon Younger before they help a loved one into an assisted living facility.

Finding the right place- a safe place for an aging parent is difficult and emotional. There is so…read moremuch to consider. Jon is top notch! He is caring, knowledgeable and very professional. You will be in good hands with his vast knowledge and kind heart. I would recommend him to anyone!

5/8/20 Current Patient…read more I'll start with the latest. I received a call today at 10:27 AM from the VNA nurse scheduled to visit me (she left a message) - the problem is, this is one of the two nurses I specifically asked not to be on my future schedule, angered I called her back and declined the visit. This review is being spurred by difficulties I'm having with this organization "right now" *I first asked for a copy of my medical record on 4/20/20 *Second, I asked that two of the VNAs that have visited me in the past not be on future schedules of mine. *Definition: VAC - Vacuum Assisted Closure I spoke to the receptionist on 4/20/20 with the two requests above, she took my name and number, said she would pass it onto the head nurse and someone would call me back. I received no such call! While in the hospital, before being released to VNA for further VAC treatment, my VAC changes were set at three times per week. I was released from the hospital on 3/18/20 to VNA with the VAC changes set at the same three changes per week. Around the week of 4/13/20 my VAC changes were changed to two times per week by VNA without first talking to me or my doctor. During the week 5/3/20 - 5/9/20 I will have gotten one VNA visit instead of the required three....... This review is a bit lengthy, to read it in it's entirety follow the link below to Google Docs. If you cannot click the link copy and paste it into your browsers address bar. https://docs.google.com/document/d/1pz_IsFkk5cnBFC_Hxu5LNh3g7wdY5XyMuKmEkqWFiQc/edit?usp=sharing

From the owner: SALMON VNA & Hospice, formerly the VNA and Hospice of Greater Milford, is part of the local,…read morefamily-owned and operated SALMON Health and Retirement, serving Central Massachusetts for more than 60 years. We offer our customers exceptional home health and hospice services provided by dedicated, professionally licensed clinicians. Our interdisciplinary team is devoted to optimizing quality of life, resulting in greater peace of mind for you and those you love. Hospice is a concept of care which focuses on enhancing life and providing compassionate care for people entering the last stages of life. Hospice neither prolongs life, nor does it hasten death; its goal is to enable individuals to continue to live the duration of their lives free of avoidable pain and unpleasant symptoms. Hospice care brings comfort and dignity to individuals because it focuses on achieving the best quality of life possible during the advanced phases of a terminal illness.

Mary was absolutely my rock during this challenging time searching for a new place for my mother…read more She helped weed out the places that didn't suit our needs and guided us to wonderful options. She was available any time of day- I remember she texted me back late one night and I said- aren't you off duty? She said "I am never off duty" and that proved to be true. I can't recommend enough using Assisted Living Locators. It is at no cost to the family- they get paid by the facilities.

My family is so grateful for Guided Living and all they have done for us. Truly the best home care…read moreagency in the area!!

This company gave me peace of mind while caring for my elderly mother-in-law. I was able to get…read moreout of the house and get errands done knowing that she would be well cared for by a trained and experienced cna. I had two aids that came weekly, and all of the other aids I met as well on "off" days were all amazing. The company was so easy to work with. They were able to get me started right away!