On hold over 2 hours for the pharmacy. Seriously? TERRIBLE customer service. And the app is a jokeread more

Service.! attendant attention. Pharmacist seem overworked. I've lost respect for this Walgreensread more

Absolutely ridiculous that one checker at the register. Many employees...one checker. Horrible…read moreservice.

I checked out with what appeared to be a young new cashier. (no thank you at all) She checked out…read moreall my $119 worth of purchases and bagged them. They included a heavy 40 pack of water and 2-40 # bags of salt. I requested help out. (they were heavy!) No one was coming! I waited. I finally told her I'd be at the front door. Waiting..... Finally I asked George (I asked his name) from the self check out and he said he would help me. That is what he did. Put all the heavy stuff into my car and was kind about it. Rate a 2, and that's generous.

Usually I have no problems with the pharmacy at all until today. They sent me a text message we…read morereceived a prescription for my husband. Called to see what was going on since I showed nothing on the app. When I got a call back the gal who called was down right %@^$ing rude and nasty. It is unacceptable to get nasty with customers who are calling about a message YOUR SYSTEM SENDS US that is wrong. If there was another CVS around I would just go to them if they had better staff. If she has a problem with her job then find a different career not give your scrappy attitude to the customers. This is not how you treat customers and I hope this gets to corporate so they can address the issues instead of just lining there pockets.

It was my first experience with this CVS. The taller older lady working at the counter basically…read morecalled me a liar. I received a call from CVS telling me that my prescription was ready for pick up. She looked me in the face and told me that the message could not have said that. That's absolutely what it said because I listened to the message and I'm not an idiot. She is a snarky, smart mouth jerk. Take your business somewhere else. They obviously don't need it.

Camping in the area & ran out of eggs, after extending our stay. Well, everyone knows breakfast is…read morethe most important meal of the day, so off we went to the nearest grocery store. I was excited to see quail eggs available, but opted for local chicken eggs instead. We slso grabbed a couple of pounds of carrots for the begging burros. Prices were reasonable. They were following safety precautions- counting customers in/out & encouraging spacing... there were also directional floor stickers that were regularly ignored. Staff were incredibly friendly and each one we crossed not only greeted us, they also made small talk, without being overly intrusive. Staff were in masks, as were about 50% of patrons. Self-checkout, do no cashier interaction to rate. We were pleased & would shop here again.

The pharmacy doesn't even deserve one star. The technicians or whatever their title is who work…read morethe window was probably one of the most insincere evil person I have ever encountered. These are people who are supposed to help others? This incident occurred on 9-3-2020 about noon. They knew that the pharmacy across the street is closed due to construction. They even said prescriptions are being transferred. They are one of the only few pharmacy's in town and I drove from another state. A 3 hour turn around. She told me twice that even if she could do something it would be a hour away. I didn't care how long it took She had no customer service skills for someone in her position and you would think someone of her age would. Health care professionals she was not. More like she climbed up from the depths of hell. I would never even visit this store or pharmacy ever ...... And there was no one in line.. not even busy Not compassionate.. just a rude ol biddy lady .. should retire and stay home hating life

Very clean, quick service, the staff really knows what they are talking about. They really bend…read moreover backwards for the customer. Way better than a big chain store.

Sundance is my 6 year old lab, He was born with birth defects (no eyes) and has epilepsy …read more I get the most from my Good RX coupon at Walgreens for his meds so I've shopped at the Mountain View store for a while now. It's been a struggle the past 7-8 months to get the prescriptions from the vet. Vet sends them and the pharmacy claims to never have gotten the fax. So I have to call the vet again and have it resent. Then double check that they have the new prescription. That's a management issue that needs to be fixed. It's medicine for christ sakes! A couple days ago I used the Walgreen's App to order his last remaining refill. He has to go see Doc for blood tests before he can have more. I got confirmation on the App and a text that my order was ready to pick. Today Saturday March 1, 2025 at 8AM ( I was second in line when it opened) , I went to the drive up window and a young African American woman looked it up on her computer and said we don't have a refill for you. I showed her both confirmations on my phone and she just continued to say we never had a refill for that medicine, She even suggested I was at the wrong Walgreens . She didn't even go look for the pill bottle. She is totally incompetent and her manager needs to take care of that! Unbelievable... I left and came home and got the bottle and took it to the Walgreens pharmacy on Mt Rushmore road and that lady looked it up and said its ready to pick up on Mountain View, I said I know but she won't give me his medicine. I asked her if she can transfer it to this store so he can have his meds. She called over to Mountain View and transferred us to the Mount Rushmore store. It will be ready in a couple hours she said.

The pharmacy staff were rude and dismissive. I have transferred my prescriptions to another…read morepharmacy.

- Short on fruit. Maybe I came too late in the afternoon? Only a few options left…read more . I need my natural nutrients, nonetheless. Forced myself to commit to the full box of kiwis. - They don't have a hanger for the grocer bags. The roll is just left on the lower shelf, out of sight. + But at least they still have a roll. + Nice staff. Swift, efficient service. + Quick access of restrooms before recommencing my long road trip. + Convenient for me: shares same parking lot as Jersey Mike's.

Wow, I hadn't been to my local target in Rapid City for a while. What a total dump. Merchandise…read moreon the floor and in disarray in every single department. Then you go to Walmart which is supposedly "beneath" Target, and it's spotless, friendly staff, and in my opinion very much above the level of Target. What happened?? Target used to be a nice store!

Great friendly service. Always quick to respond to my prescription needs. Nice to have a local…read morepharmacy with a staff who seems to care for its customers.

Service has always been great. We are thankful we have a pharmacy in Custer. The people are always…read morefriendly and informative. When we have had a rush prescription or new one that is needed but not immediately available, they get it within 24 hours. Keep up the good work.

Fantastic customer service!! We got our flu shots while traveling thru town. The pharmacy staff was…read moreawesome, attentive, friendly, and helpful! The lady at the front cashier stand was so kind and helpful. And the ice cream was awesome, the young lady working there was just as sweet as the ice cream!! Thankyou so much!

This is a great local pharmacy! Woman run and fast service. The system to request refills works…read morewell and the employees are quick, efficient and so nice! One of the women even went the extra step to help me get a hard to find medication filled. Being handicapped I appreciate their drive thru window.