Great service, beautiful staff, professional, and down to earth . They really took the time to help…read moreme explore my options and in the end it was a perfect fit for me

Don't buy insurance from this place!!! Save your money and…read moretime, this place gave me the worst insurance experience... took over 6 months to settle a claim with negative results, at the end they just reimbursed my payments and just denied my claim. What out for the agent Stephanie , she is a liar and unprofessional agent, will do anything to sell you insurance. They don't care about you... they just care about your money. No!!!!!!! compre aseguranza con este agente! Stephanie Es una agente mentirosa que le dirá cualquier mentira para vender aseguranza, tomaron más de 6 meses para procesar un claim y al final lo negaron y decidieron devolverme el dinero que pague a tiempo mes tras mes. Ahorra tu dinero y aléjate de este lugar. Son incompetentes y no te ayudan para nada, sólo les importa tu dinero.

I was shopping around for new insurance. Walked in to best deal insurance agency and with the help…read moreof Josh. I was in and out, in about 45 mins. Quick, professional and best of all painless. Got me a great rate with the coverage I needed and with the company I wanted. Couldn't ask for anything more. I don't think I'll be going anywhere else for my insurance purposes. Only wish they had a referral program haha. Thanks once again

Joshua and Melissa helped me with my home insurance. Very experienced, they knew what the insurance…read morecompany requirements were and walked me through the process to prevent future denials. I got a great deal.

Horrible business, zero stars and unprofessional Esther…read moredidn't give my liscence back and kept changing dates when she'd be available to give back. Esther also told me I can go to the dmv and get a new one and just kept saying sorry and I owe you lunch.

Would I recommend? NEVER…read more They made several mistakes with our policy. When we brought it to their attention, I was told to call back or come in and see the owner, Esther. When I did go in and triy to discuss the issue, Esther walked right out and said we needed to "set an appointment because she had to leave or to talk to one of the girls". In other words, she didnt want to talk to us which I shouldve guessed when she avoided every one of our calls. Poor, rude customer service and Viramontes was at complete fault. This was a costly mistake. Don't ever use a broker. Go straight to the insurance agency.

excellent customer service from Jenny. Me and my wife been coming here for 20+ years she has always…read morehelp us and receives us with a smile she is the reason why we don't choose no other agency. They need more people like Jenny in that office. I always referral my family friends and relatives with Jenny. Keep up the good work

Paul Diaz has been my agent for many years with no problems until now. I am only writing this…read morereview with concern. I hope the owner reads this, as a business owner myself I would like to know how my employees interact with my clients, are they pushing away my clients or giving great customer service in order to retain new and old clients? I called recently because Farmers Insurance sent me a non-renewal, I contacted the office for an explanation, one girl told me Farmers was leaving so she sent me a new Insurance agency quote. I called to get more information on that new policy she told me if I do not like it go somewhere else, I thought that was a bit rude maybe she is having a bad day. I called again on another day someone else answered I explained I needed more information about the company she told me to google it and if I did not like it go somewhere else lol. Wow, so I did I called my other agent at Farmers Insurance she investigated and explained to me that Farmers Insurance will no longer deal with Brokers, so they issued a non-renewal, simple. I may have gone with the new insurance policy they tried to sell me but they had no knowledge and did not want to deal with the issue of explaining why! Hopefully, management or the owner reads this and corrects the agents working for them in order to stay in business. ***** I went with Farmers Insurance

I have been a client of this office since 2008, my rates haven't been reduced, my car has only…read moregotten older, I am only getting older (I am 30yrs old now), my driving record is only gaining more clean history. They explained that the loyalty program wears off after 6 years (3% per year, for 6 years is maximum). I explained that premiums should be lowered as my car is losing value; they claimed that my vehicle is getting older but because the "safety features" on the car are also getting older that my premium is going up. SO new car, old car premiums don't change? Where's the logic? Also, if you're in a heavily latino population zip code your rates will also be above the average level in California, due to the "heavy latino driving population" in SG/HP/East LA/Etc. Moreover, I had a claim where someone else hit me. They had no sense of urgency after all those top premiums I've paid! I paid for the damages out of pocket and they claimed will go to litigation to get my deductible back but never contacted me until I reached out to them and inquired myself 3months later! That's when headquarters explained that they did not find anyone at fault, and I will not be reimbursed my deductible. All this trouble and I was clearly found not at fault; imagine if I actually needed them for something more concerning! Nevertheless, i tried calling and calling this office and no response, no call back until I left a voicemail that I wanted to add another vehicle to my policy. Sure enough I get a call after "closing hours" for help with that! So glad I cancelled and never dealing with this office/company again. I mean time after time they charge top dollar, have the damn deep-voiced black men ensure you that you are with the best service company. And it has been nothing but a greedy insurance company. Sure not all issues were this particular office's fault; its the State Farm agency overall.

I've had insurance with Jorge for almost 10 years now. They cover every one of my vehicles and my…read morehouse. I've gotten quotes to see if anyone can beat them and no one can beat their prices or coverage.

I highly recommend this business to anyone that Needs honest…read more& forthcoming info on any life or auto Insurance. Vanessa Gonzalez was my agent and was very pleasant and professional thru the entire visit. I only wish that other businesses were like her. Thanks Vanessa, you ROCK.

I want to give a shout out to Martha Montoya for her kindness and professionalism. She helped me…read moreget insurance on my bike and it was all very easy and fast. Thank you!!!

I've been doing business with EWay and Zaira for going on five years now and then these five years…read moreI have nothing but good things to say, and have learned to have a true appreciation for everyone's work ethic in this office, and the team that Zaira has built. Zaira and Karla are too insurance superheroes. and I say this as a business owner, and as a retail customer cause they do handle and help me with all of my business needs and insurance and all of my non-commercial insurance. Ya tengo cinco años contratando y haciendo negocio con Zaira y E way me ayudado con todo mi Seguranza de negocio y también todos mis cosas personales y mis carros si tengo nada pero cosas buenos que decir de ellos son muy amables y saben 100% lo que están haciendo una duda o pregunta que tienen ellos siempre tienen la respuesta

I was driving around and saw the grand opening sign and stopped by for a quote since I was driving…read morewithout insurance. I felt a good vibe from the moment I walked in. The girls working there are very nice/friendly. I left with insurance and educated on what I bought. Thank you zaira

This guy was so rude. He said he was too busy to help me, and threw me out of his office. He was…read morevisibly upset when I asked for a quote to compare to AAA. He locked his door as soon as I exited his office.

Enrique and Maria are so nice! Maria is always very helpful and Enrique is very knowledgeable. They…read moreare people I trust to look after me and my family.