BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

After signing up for Medicare, I needed help figuring out what plan to pick. Original Medicare…read morewith a supplemental plan, or Medicare Advantage? And which company? What about prescriptions, vision, dental....? I was getting so many annoying calls and unsolicited mail - which only added to my confusion. Luckily, I found Sherry and she sorted it all out, listening to my priorities and pointing me in the right direction. As a nurse who's helped countless patients get medical care, she truly cares about people - and knows that insurance is sometimes a hurdle in getting the best care (or affording it). So thankful for her help!

Sherry was amazing help! Thank you so much! She helped me navigate the process with ease.read more

I cannot recommend this insurance office enough! The staff are friendly and knowledgeable. I feel…read morelike they always have time to answer my questions and take care of my needs. They have many companies they work with, so I know they'll find me the best coverage at the best price. Very satisfied customer!!

From the owner: A great rate is just a call or click away-contact our agency to get a quick, personalized quote…read moretoday! Our experienced agents offer sound advice and quality protection to help you meet your insurance needs. We enjoy being a part of the Pasadena community, and building local relationships is one of the best parts of our job! When you want to explore options for protecting your home, vehicles, personal property, or financial future, we’re available to answer your questions. If you're already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. We look forward to getting to know YOU!! Call, email, or visit us at the agency today!

Was looking into starting a life insurance policy and I luckily ran into Jonathan. He was extremely…read moreprofessional and informational. What I first thought would be a complicated experience because I have never done this before, Jonathan made the process of getting life insurance extremely easy and understandable. Was able to answer all my questions and was always available when I had more queries. Would highly recommend Jonathan for any life insurance policy you may be looking into.

I was looking for insurance and Daichi was really helpful and nice. He was patient with my poor…read moreunderstanding of insurance, and he explained the coverage very clearly to me.

Allan Cheng's office is fantastic!…read more My family and I have had great experiences with our agent Allan and the policies he's written for us. He makes everything very clear and is very responsive. Get a quote with Allan's team :)

Outstanding, Honest, and Seamless Medicare Guidance - Nina Szutu is the Best!…read more I first went to KCAL Insurance in mid-2025 to get my mom enrolled in Medicare, and Nina was our account manager. From day one, she was exceptionally professional and worked with incredible efficiency. What set her apart was her transparency--she clearly explained the essential pros and cons of several plans she recommended. She also helped print out the essentials of multiple insurance information for us to refer to later. We selected the plan that fit my mom's needs best, and it worked out flawlessly. When my mom's specific needs shifted in 2026, and my dad also reached the point of needing Medicare enrollment, my parents went right back to Nina. Once again, she made the entire process completely smooth and frictionless. Nina is upfront and honest about how different plans operate and how representatives work with providers, giving straightforward insights into the advantages and trade-offs of every option. If you or your family need expert, reliable, and stress-free help navigating Medicare, see Nina Szutu!

Customer service keep changing phone line, no return phone call. Do not buy Health insurance in…read moreKCAL insurance Agency.

I have been with them for years since we moved to LA. The insurances seems reasonable and clams…read morewere processed quickly. Also I called to pay my bills was very quick and easy, especially the staff there were very helpful and friendly. I highly recommended.

We have been customers of Lily's for about a decade now, and truly appreciate the professionalism…read moreand reliability her team has consistently delivered. Highly recommend her services!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

I used Ann for my business insurance and rental insurance. She was very knowledgeable and patient…read moreduring the process so I appreciate that . I also liked that she gave me many options to choose from base on on my request and took her time to explains everything !

Insurance is not something you should feel uncertain about - and that is why I am so glad I found…read moreAnn! She is warm and friendly but most importantly, she's extremely experienced and knowledgeable about her business. She will find you the best policy and find it fast. She gets things done efficiently and without any fuss and her work ethic is admirable. Any questions or adjustments are handled without delay and I feel secure knowing my (multiple) insurance policies are in her hands. 10/10 would recommend her!