They did a fantastic job cleaning!! The owner, Joel needs to…read moretake some customer service classes, though. I paid a deposit, but right after their assigned time to be there, he starts blowing up my phone which I couldn't answer as I was in a meeting. Finally, he texted which I could take. He stated they wouldn't start work unless I went ahead and paid them because the job was more than expected. I thought this was highly unprofessional, but went ahead and paid. Throughout the process, he kept sending me pics and complaints. Again, very unprofessional! Then, they didn't take the trash. They left it piled on the front porch. Joel said cleaning doesn't mean hauling off trash. If you Google move out cleaning, trash removal is part of it. I put a maybe cause if you want a great clean, but don't mind unprofessional behavior and hauling off your own trash, you should definitely hire them because besides not wiping down the counters in the laundry room, I have zero complaints for the job they did. Took one star for the unprofessional behavior and one for the trash and laundry room. This is the text Joel sent me after seeing my review. Im blocking you again now. You know youre just a nasty lonely ugly person and it was not honest you are also a liar. You told what you wanted to tell. I will not waste one more second on such a pathetic sad person, life will take care of you And I will leave the same, and all over social media, video pictures and I know your name too. Nothing in this review is a lie, but you can see what I'm talking about as far as his professionalism.

Deep clean- We felt very overwhelmed with what needed to be…read moredone to get our home back to "clean". We let things slide and eventually- became overwhelmed. To A Shine came in and got us back to more than normal. We have 3 cats- so lots of fur. We had put off deep cleaning- oven, baseboards, ceiling fans, windows etc..... they came in and relieved us of our anxiety. Now we feel we can focus on keeping it up. They did such a more than wonderful job that we are hiring them to come in again monthly. You will not be disappointed.

When people ask me what I love the most about our home renovation, I say, "Joanna and her…read moreWinston-Salem Cleaning Service." To be clear, our general contractor was top-notch, which is exactly what I was hoping for. But what took me by surprise was the huge role Joanna and her crew played. We hired WSCS at the recommendation of our contractor when it became clear we would need help moving everything out so that we could have our floors redone. Joanna organized that process and more, coming before the flooring work to prepare the house and move everything out, coming again just after the refinishing to remove the dirt and dust from every surface (including cleaning windows), again to move everything back into the house (again cleaning everything that was coming back in, such as furniture that my husband and I had been lax in dusting and adding "fuzzy feet" to all furniture legs to protect our new floors), and then one last time after our contractor did some final, final work. I would go out of my way to recommend WSCS to anyone looking for anything from regular house cleaning to full-blown disaster clean-up. In addition to the quality of the work, I will say that every single person on the team--movers, cleaners, organizers--seemed to take pride in their hard work. I had the strong impression that each person felt like a valued and respected employee (even those who were family members, ha!). Thank you, WSCS, for playing such an important role in the renovation of our home.

Very professional and very fast service. I manage a restaurant and needed them to get in here fast…read moreto do a little cleaning. The did an immaculate job. Will be using them in the future for sure!

They started out cleaning my home weekly approximately 2 months ago. While my needs changed and we…read morechanged to biweekly, they have been professional, on time, and clean well. I recommend them because they give proper estimates, show up, are on time, are good with multiple cats, and clean well.

We love the cleaning that the girls do. House always smells good afterwards. Have given them…read morereferrals for them to check it out.

We have used their cleaning service for 15+ years. They do a great job. Efficient, trustworthy,…read moredependable. I've recommended GI to friends who now also use them.

I had a pretty subpar experience with these cleaners from beginning to end. I originally found them…read moreon Yelp and started talking about pricing. I sent them the size of my house and what I was looking for and they sent me a price. I decided to go with them because they were about $50 cheaper then the other cleaners I reached out to. When they got to my house they took a look around and said to do everything I requested would be almost double the price. I was not prepared for a jump that big so I told them I wanted to cancel and then they informed me that it would be a $60 cancellation fee. We then agreed for them to do as much cleaning as they could for the original price. I left my house and came back to a house that was in worse condition. They broke 3 of my blinds, took out a toilet seat screw that they couldn't get back in, moved big pieces of furniture and didn't put it back (office desk, tv stand, etc.), and left piles of dust in my house. I asked them to wipe down the glass in my shower again and without even trying they said there was nothing that they could do. Overall, my house was relatively cleaner but for the price and quality I would've been better off doing it myself. The one consolation was that they admitted to the things they broke and agreed to reimburse me for it. Response to business: I believe I was fair and accurate in my review. Your work did not deserve more than 3 stars. Your employees did not tell me things were broken, I had to search through my house to discover what was broken. That should not be required during a regular cleaning. Your employees broke 3 blinds. You would think after breaking one or two they would stop cleaning them and let me know why, but they did not. The toilet was 100% damaged by your employees. There were no issues until after your cleaning. I also should not have to vacuum dirt piles after your employees leave. I'm happy some your other customers had a good experience, but unfortunately that was not the case for me.

Sea Clean was responsive all the way…read more Yamilet and Paola arrived with a smile and all their supplies, ready to tackle the job joyfully! They washed windows, moved furniture, got into all nooks and crannies, and left my home sparkling! Thank you for the deep work. I will use them again and again!

I have been using TCE for monthly cleaning services and I am very happy with their level of service…read moreand how clean my house is. They have been very easy to work with as well as very professional. They are easy to communicate with by either phone, text, email or their online portal. When I first contacted TCE I explained that I was interested in a regular cleaning schedule and I wasn't sure the frequency whether every 2 weeks or once a month was best. After asking a few questions about lifestyle, size of home, number of people living in the home and pets they suggested once a month to be sufficient. The first initial clean was a deep clean that was a little more expensive than the monthly cleaning, all of which was quoted before I had to commit. They arrive on time and work by within the time frame they state. I couldn't be more pleased with the results and I look forward to continue using their services. I highly recommend!

I want to complement Taylor on the excellent job she does for us every time she cleans! is…read morecourteous, thorough and very familiar with how I want things done. Kathy Rollman

I was charged $85.00 per hour and there were certain things I had to give up in order to get my…read morekitchen cabinets wiped down. Which means I didn't get my showers cleaned and two bedrooms dusted and vacuumed. They were here 1.25 hours and charged me $170.00. The girls that came out were efficient and good. Walter on the other hand was not so attentive when it came to scheduling and billing. I feel they owe me part of that money back since they were not here for the full 2 hours.

I recently used Maid in NC for a complete house clean out of an inherited property to prepare for…read moresale. WOW! The crew vacuumed, scrubbed, polished & made every surface shine. The owner worked with my erratic schedule & guaranteed 100% customer satisfaction. The house sold within a week. I was grateful for the owner's diligence in communicating and ensuring a happy client. I'm over 2 hours away & this company made the experience seamless. I highly recommend their cleaning services & was very grateful to support a locally owned busines.

This company cleaned my house in October and today in November. Until today I would have given Matt…read moreand his team a high rating but unfortunately today I was treated very poorly by the owner Matt. They cleaned my house beautifully but apparently as a paying customer Matt has a problem with customers asking clarifying questions. Upon arrival this morning I informed Lisa that I did not want her to use water on my hardwood floors but just use Bona directly on the hardwood. Well as it turns out she said she forgot And immediately offered to dry the floor with their towels. It was totally fine and I was in no way mad that she forgot. It happens. Then when she asked me to check upstairs to make sure it was good I only noticed that the tv and stand were still dusty that they must have forgotten it. She or her partner did it no big deal. They were still cleaning downstairs so it would take nothing to just wipe what they missed because after all I'm paying for a service. When they asked me to do walk through of downstairs I said all looked well. I was in a meeting for work but looked quickly. So when I made my appointment for December I told the owner that they did a great job and that I was very pleased but noticed this time they didn't vacuum my couch like they did the first time when they cleaned in October. He said that it is only done during a deep clean of that room. I said ok thanks. No problem but thought that was standard. Apparently he did not like my reply because Then he sent me a text about 20 min later and said that the ladies told him that I was not pleased with how they cleaned and that since I was so unhappy that they would be declining any future services. I was floored. I then personally called and told him that if I were so unhappy I would have told him that I was happy and that I would not have tipped which I tipped very well. I told him to mail my check back to me and that I would be taking the extra good tip out and only paying for the service that was done. He says that they are the best in the business but in order to be the best you must exceed expectations in all areas and customer service is not something he excels at. In addition he believed his team who has clearly lied to him and never asked me the customer if I was pleased or not and never wanted to hear my side. Lisa came in running her mouth telling me that the ladies who cleaned for me in October no longer are with the company and that people are asking her all the time when will she go back to coordinating because they don't like how Matt does it. I as a customer should not be told any of this. It's highly unprofessional and she has told me many times they are short staffed. Now I can see why if he treats his employees like he did me which was unfair and unjust. Truly unbelievable. You will be better off hiring a company that is well rounded and can take feedback and doesn't mind questions from paying customers.

Very reasonably priced and wonderful to work with. Performed excellent deep clean. Best in…read moreKernersville!