Complete Competent Care is a very professional and helpful company. Currently my mother in law has…read morehelp from them and we have nothing but high praise to whom they send and the time they take to vet anyone they send so quickly . They assist with our insurance questions and guide is in all the right directions. My father-in-law was cared for in 2022 and the exceptional care he was provided and the communication we were provide all the time was a tremendous help.We were in a health situation in our own family that also needed our attention and Donna and they staff took over everything and went above and beyond during a transition of care takers during the holiday season and they completely understood all that was needed. Sharon, Donna and all of the staff go the extra mile dealing with all kinds of situations. We strongly recommend them to anyone that needs care.

This agency is amazing. We hired them for my Aunt. Only been a few months but the care and…read moreassistance she is getting is above and beyond. The owner and the staff so kind courteous and professional and listened to my aunt and me as to what her needs are. I highly recommend this agency. They are also by the book as far as all state requirements as well. Even the nurse that came to evaluate my aunt was so thorough. KF

Our father, Ted Nardolillo, recently passed away after living at Brandywine at the Gables for…read morealmost one year. For most of that time he was physically and mentally competent. But for the last three months his physical health deteriorated substantially and became very depressed and forgetful. In the last month he had hospice care and a 24 hour aid provided by others that were able to provide the appropriate care without having to move him into another room let along another facility. I won't bother comment in any detail about the facility's amenities - the food, the activities, the cleanliness of the facility. They were fine and more than adequate I am sure there are other, more expensive facilities that could provide a higher degree of amenities and more creature comforts. But what was critical to our family, who never thought either of our parents would ever live anywhere but in their own home or with one of their children, was the care and attention paid to their emotional and physical needs. Our father was a warm, funny and caring person. For him to be comfortable he needed to be surrounded by people who what type of person he was and treat him with the care and affection deserved of such a lovable person. Brandywine and the other providers they brought in, were that and more. They truly bonded with him and made sure he was cared for. If food or his meds needed to be prepared in a certain way they went out of their way to accommodate. If he was cranky and depressed as his condition worsened they were patient and sensitive. I could give plenty of examples of the large and little things they did to make our family content that under his most difficult days he was being properly cared for. When the time finally arrived and our father passed away many of the aides, nurses and other staff treated him and us like family. In an occupation where failing health and ultimately death is not an uncommon occurrence they seemed truly touched and concerned by his worsening condition and grieved with us when he passed away. They even attended his services and stayed with us well past the "respectful' time we thought others in similar line of work would spend. My family will never forget the loving care and respect they showed my father and his family. When you see that type of treatment by paid professionals who only got to know him during his final months you can't help but feel lucky that we picked the perfect place for him. Five stars does not do justice for what these people did for our father. Mark and Wayne, two very grateful sons

It is hard to express how much Brandywine Living at the Gables has meant to my family. My 90 year…read moreold father was not there for a long time but the final months of his life were happy because of them. The entire staff was just amazing - so caring and kind and made my father feel like they knew him for years. Maria Carnevale, Director of Admissions, was especially wonderful and went out of her way to work with us no matter what obstacles came up. She treated us like family and made the place truly feel like home. Many of the staff have been there for 10, 15, 20 years or more and that speaks volumes. I cannot say enough about this place and especially Maria for making it all possible. Bless you all for everything you do!

I have used Visiting Angels Wall NJ to care for my mom for over 4 years. Initially, we called them…read morebecause my mom had a fall and needed full time care at the age of 98 when she got home from the hospital. They were great--they came right away and provided a lovely full-time caregiver who really cared about my mom. When she was back on her feet in independent senior living, we continued to use Visiting Angels to help in the morning and dinnertime. When she moved to Assisted Living in that facility, she needed extra help in the morning to shower, get dressed and eat breakfast and lunch. Visiting Angels was there no matter the need. The caregivers are professional, kind, caring and responsible. Special shout out to Betsy and Jackie who my mom adored because not only did they help but they were great company for her. I believe the great care she received from Visiting Angels was responsible for helping my mom live to 102 with all her faculties intact. The ower, Steve, and the office staff, especially Donna, were always responsive even after hours and extremely helpful with whatever issue arose. I cannot say enough wonderful things about this agency. If you need people to care for an elderly parent or someone just home from hospital or rehab, please call Visiting Angels in Wall, you will not be disappointed.

It is difficult to put into words how much it means to know your loved one is not only being cared…read morefor by a trained professional but that your loved one is happy and looks forward to seeing that professional. The Visiting Angels staff in Wall was responsive and prompt for all of our needs. The flexibility of their staff and services resulted in our selecting this Company but the quality of their caregivers and office staff resulted in our continued and valued relationship.

Brandywine Living at Reflections is a beautiful community with a team of dedicated staff who go…read moreabove and beyond to make residents feel safe and loved. I highly recommend this community if you have a loved one who needs memory care. Call the Community Relations Director at 732-785-3370 to schedule a visit, you will be happy that you did!!!

I was looking into places for my parents. Spoke to Leann Frentz several times. Very difficult to…read moreget a hold of as well. Explained the entire situation, their financial situation etc.. When it came time for the paperwork there was another text exchange asking about the 2 year guarantee because my parents would fall short of it. She text me "Just be transparent on the financial form, that way we can plan for when they start to apply" That Friday the director started getting involved asking questions. Only to wind up denying them despite what I was told. Director Melissa Hingher told me she was going to talk to someone else at corporate and get back to me. 1 week later hadn't heard from anyone. I escalated it to their corporate office when Kenneth Segarnick emailed me back saying he received my email that was sent to the CEO Brenda Bacon. We scheduled a phone call and he backed them 100% didn't care what was in writing. Stated he wasn't a party to the conversation, but I have it in writing. Bottom line be careful with this place, they will tell you what you want to hear but won't back it up, they are liars simply put. Makes me wonder if they do this with admissions, what would they do when it came to care.

This agency is a joke. Went through 5 live-in aides over a period of 3 months, one worse than the…read moreother. I don't know what type of training is given to these employees, but it is not good. Dealing with people unable to properly care for their clients. Issues with not fully understanding the English language, unable to cook unless it is ethnic food that they prefer, not very helpful to the client, disrespectfully and not very compassionate. They lie and make excuses. Had one aide that had to be woken up in the morning by the client that they were supposed to be taking care of, as well as falling asleep during the afternoon or early evening. Another that was very self-righteous and would lecture the client about proper behavior. Always referring to how things are done in their country, guess what you are not in that country - you are here in the USA. For what you pay for this service it's an absolute crime. Please run in the opposite direction if you are considering using this service. No real oversite of the people they employ that are supposed to take care of clients that are health compromised.

I hired a live in caregiver from Towne for my father upon his discharge from the hospital. The home…read moreattendant, Edmund, was unhelpful, messy and not trustworthy. My father's longtime, part-time housekeeper needed to clean up after the home attendant, who left dishes unwashed, trash in the car, etc. The attendant would direct the housekeeper to clean up after him and do things that were part of his job. Most troubling, my father was seriously deconditioned from his hospital stay. We asked Edmund to keep a close eye on my dad, and Edmund had a whole spiel about how we cared too much for my dad but needed to give my dad space so he could learn to be independent. This allowed Edmund to spend most of the time in his room on his laptop, door closed, while my dad's housekeeper would fetch water and food for my father, help him to the toilet, empty his foley bag and check on his vitals. It was she who alerted us that something was wrong -- it turned out that my father had a serious infection and needed to return to the hospital, where he stayed for another month before discharge. I believe the home attendant would have left my father suffering and deteriorate for days. The people who run Towne make a great sales pitch but ultimately, I don't think they do a great job of vetting, and it's ultimately still up to you to interview and find the right caregiver.

Home Instead Senior Care used high pressure sales tactics on my single 86 year old mother to sign a…read morecontract. They were told by my mother that see wanted to try the service and see if it was a good fit. They charged $130 for a health care evaluation for there own baseline. They secured a security deposit for 2 weeks of service @ 8 hours per week 16 hours total. There home health care aid had no cooking skills, was not herself health conscious and provied little or no amenable care other than to chat up my mother @ $32/hr. After 4 days of 4 hours of service my mother decided it was not a good fit and called Home Instead to cancel services. 4 days latter they withdrew another 2 weeks pay out of my mothers account of which my mother had reversed. Then they then sued us in Superior Court for none payment. There was no phone call from Home Instead to discuss the matter or fined a resolution. This company was a predator and created a-lot of unnecessary stress when it can to my mother and our family!

I was very relieved to find a company staffed by personable, knowledgable and morally upright…read morepeople who put the welfare and concerns of their clients first and foremost. This Home Instead in Ocean County NJ treats my mother like she is one of their own. Since I live in Utah and my mom is in NJ, It is very comforting to know that she has people looking after her and acting as extended family; they are considerate, kind, respectful and trustworthy. I highly recommend this company. It is a difficult thing to watch our parents age and need help: this Home Instead in Ocean County makes a difficult situation easier.

We've been using Comfort Keepers for over 2 years as caregivers for our mom in her home. if we ever…read morehad a problem they took care of it immediately, the staff is excellent and our caregivers have become like our family.

We used Comfort Keepers for my Mom as she has become a fall risk & needed someone to look out for…read moreher while bathing or to cook a meal because she couldn't stand too long. This really worked out. We were lucky to have a kind caregiver that mom excepted in her home.