We have had a terrible experience with the owner of 16081…read moreMalaga Lane. The owner took an entire year to fix rotten wood underneath kitchen sink and broken mirrors, and screens and our electrical in hallway is still not working. When our lease was over he raised our rent by $200 to cover the costs of repairing what was damaged before we moved here. We have also had 2 mice and roaches. I should have known trouble awaited us here when the owner refused to sign our walk through of the apartment after we moved here RENTERS BEWARE!!

My family has been living in one of their properties for the last 4 years and I have to commend…read moreDreyer's on their great customer service. They do everything they can to treat tenants well, properties get updated based on owner budgets and repairs are done in a timely manner. I would recommend this property management company to my friends and family.

I have been in business for almost 21 years. I met Audrey Williams and her team of professionals…read moreback in 2010. Williams Real Estate Management was the company who oversaw and took care of the property my business was a part of. Their business operations and client care is second to none. The center never looked better, was always maintained, and communication between the tenants and management was always clear and concise. Each week their presence was noticed and things were always accomplished. Services were routinely performed which made our lives easier and kept our businesses looking good. It's an approach you don't see often or sometimes at all with other property management companies. I know that they all put their best feet forward when they are conducting business. It's a great team, I miss working with them and their professional services. Keep up the good work, you are the real deal. Thanks for working with me in the past. I learned a great deal from your company. I wish you all the very best.

I have worked with Audrey Williams, Kathy and Georgia since 1990. I am a tenant in Mission Viejo…read moreand I can not say enough about how professional all of them have been. I have the deepest respect for each and every one of them because they all care about the properties they manage and the tenants they have. Believe me I have had all kinds of situations that have come up and the lines of communication were always open. They have helped me with any problems that arose in an efficient professional manner. They stay on top of the center I am in and are always making sure that the center is clean, all the tenants are respectful of other tenants, and every does what they are supposed to do. They care about me, my family and my business. They are above and beyond just a management company and have always had my best interests in mind. Thank you for 30 years of doing a great job !!!!!

This review is in regards to a recent stay at an Lake Arrowhead property managed by this company,…read morespecifically individuals named Dustin & Brianna. My headaches and disgust with Archer began immediately after my booking on Airbnb. Unbeknownst to me, hidden way at the bottom of the listing description (item # 11 - see enclosed photo) is the requirement to send over copies of State ID's for the entire guest list that will be occupying the home - they reference the Trust & Safety Standards that hotels (hotels only ask for ID from the booking individual) as the reason behind this ask and requirement. I was not comfortable sending over sensitive information over to an unknown party from a consumer-to-consumer platform and tried to discuss my hesitancy with Dustin & Brianna to no avail - their stance was basically sorry no exceptions will be made and you can't cancel and receive a refund for your reservation. I reached out to Airbnb immediately to express my concerns in the hopes of ironing out a compromise to no avail. It appears they purposely bury this requirement in the hopes that potential bookers (like myself) will miss it and have their hands tied since they offer no flexibility. After reluctantly sending over this info an agreement form was sent over. Immediately noticed multiple discrepancies between the contract and the listing description on Airbnb. It's evident they copy/paste the same agreement form for all bookings instead of taking the time to ensure alignment. This is something that is completely avoidable and should not become an additional inconvenience for your customer. Immediately upon my arrival, I noticed all the loose trash, and the poor conditions of the exterior of the property. There is dirt and dust all over the stairs and patio areas of the property. In addition, there are countless old cobwebs all over the exterior, and four packages that have been siting at the property for some time - it's evident this management company has neglected the care and cleanliness of the exterior for a very long time. The interior of the home is a 5 out of a 10 in terms of cleanliness. The bed sheets and towels smelled, ants all over the kitchen sink and the AC unit only cools the top two floors of the property, leaving the bottom two floors (80+ degrees at all times) uninhabitable due to the heat that is trapped there. I sent over a list of my concerns and their responses were as follows: Loose trash around the property - "creatures" in the area get into the trash because guests don't put lids on the trash cans (the onus is on you to ensure trash is picked up before new guests arrive) Packages - they weren't aware of any deliveries (how was it missed if your maintenance team is at the property weekly?) Cobwebs/dirt/dust - the cleaning company is dispatched weekly to clean the interior and exterior of the property but cobwebs pop up if left alone for a day or two (The exterior has not bee cleaned for weeks/months, hence the accumulation of dirt, dust and cobwebs. Maybe you should have the exterior & interior sprayed for bugs since you claim its an issue in the mountains) Climate control - it's a rarity to have HVAC systems in the San Bernardino mountains and their grateful that it actually has one (unfair as it was uncomfortable and we were unable to utilize the entire home. You should indicate this on the property listing so potential guest are aware but that would require for you to be honest, something you are not) This property needs major maintenance, cleaning and care and there's no way they are having the property cleaned and cared for on a weekly basis. Unfortunately, the owner has trusted the wrong management company to look after this property. Please see enclosed photos as reference. All of my complaints directly to Airbnb have fallen on deaf ears so I have be left with no choice but to address these issues independently of them and the host Dustin, Airbnb may have let you off the hook but I definitely will not be. I have filed a formal complaint with my credit card company against Airbnb and Archer and they are in the process of investigating this matter. In addition, I will be taking legal action against Archer for false advertisement and fraudulent representation.

The people working here are nothing less than professionals. Jezarella is by far the best I've had…read morethe pleasure of working with. She has constantly kept me up to date with my investment properties, and even added much needed insights on how to improve them as well. I couldn't imagine working with any other property company.

I cannot Thank Bill Gould, Jennifer, and their entire team that works together to make the world of…read moreproperty rental easier. We had purchased a home for family that unfortunately was unable to move out of the state due to health concerns anymore. At the time the best option was to put it up for rent for awhile in case something changed. Bill was able to get renters in the home within a week. And for seven years we have had wonderful tenants. The home has been well maintained and cared for. When it was finally the right time to sell; Bill and his team were so nice to sell with. It was the easiest sell we have had. The only thing difficult with the sell of the house was that we were leaving Full Value Properties after over 7 years. If we ever have another property in California; I will be using them. And I would absolutely recommend them for you and your family. They truly care about you and your property. Thank you so much for your dedication and time. We will miss you.

I can't say enough about Full Value Properties, Bill Gould Jr, Jennifer Kingsbury and the rest in…read moretheir Murrieta office. We've been in one of the property's they manage in Winchester, since February 1st, 2025. Upon move in, our home was move in ready, impeccably clean and the most presentable we had viewed before settling on their home, and we viewed a lot. From application (start) to move in (finish), Full Value Properties made the process stress free and seamless. Both Bill and Jennifer are communicators and are on top their emails and have been expeditious in remediation of the handful of minor repairs that have arisen. If you're looking to rent one of Full Value Properties homes, or use them for the management of your own, I highly recommend you do. We've had nothing but one positive experience after another in dealing with them.

I have had nothing but a great experience with this company. We successfully secured a rental in…read morethe middle of the pandemic and while relocating from the East Coast. George was extremely helpful with everything we needed from showing us the property via FaceTime to answering all the questions we had. Very helpful, personable and professional.

If I could rate a ZERO, I would! This company is beyond…read moreUNPROFESSIONAL and UNETHICAL!! The had a rental property available for $2000 a month. First of all, George will never call you back. He will only email. Wouldn't allow you to see the property until you completed an application in order to weed out the applications, as I was told. The house was perfect for me and my son. I gave him the application fee in cash at the property, as I am sure others did too. The next morning I get an email advising me that there are 4 applicant in the running and that now are offering above the asking price. Wait, I'm sorry I don't think that I'm buying a house. They stated a price and now they are doing what is called price poaching. A bidding war for a rental property. Consumer Beware!!! This is called unfair lending practices. And that goes for rental properties too. So, I cannot sit back and let this happen to someone else. You can report unfair lending to the Department of Real Estate.

This was our first Air B'n'B experience and it was very positive. The owner was informative and…read moreresponsive. The unit itself is quite nice and was well decorated and supplied, including a golf cart, ping pong table, ladles and balls, some golf clubs, tennis rackets and balls and bicycles. The kitchen was well equipped. Pool and jacuzzi nearby. Two master BR's with TV's, two nice baths. Large patio with lots of furniture and grilling options. Two car garage (good for 1 car due to the golf cart. Felt very homey and comfortable. Thanks again Bob.

Very helpful customer service. So I had a such a great experience. Professional Home Management…read morehelp me to find my new rental house in Irvine area. Definitely would recommend to anyone.