Very nice people at DAH. Accommodated us on short notice to get our sick baby seen by Dr. Hagood,…read morewho is apparently their exotic pet vet, although she's not specifically trained in exotic pets. So while they will see exotic pets, no one here is really trained/certified in this area, so diagnosis and treatment might be limited. They can refer X-rays to another location where an exotic specialist gives feedback, but they don't really have the lab resources to perform testing. Dr. Hagood, who appears to have become a vet in 2024, is super nice and gentle with pets, and the other staff were all friendly and seem to genuinely care for the animals. I wouldn't hesitate at all to bring my dog or cat here, but exotics with serious concerns should probably go to an exotic specialist if you can find one in the area (Knoxville might be the closest).

Good vet and decent prices. When it comes to small details like comfort for your pet, and…read moreenvironment/ambience wise other vets do better in my opinion. The vets are very nice and go into decent detail not extreme detail though. The prices compared between this hospital and others isn't too extreme, but do research not just looking at reviews but look at photos of the hospital. I didn't personally care for the outside or the inside of the place compared to others but the convenience was there.

Would have given zero stars if this was an option. Strangest experience with a vet Ive ever had…read more Never to return. A note of explanation received from the DVM. Oh I shall never return. Was even sent a letter telling me NOT to ever return! (Not that there was any danger) It was not written by the vet-it actually appeared to have been written by a child??!! Crazy. Too many vets to tolerate such as this. This was a few years ago and I had to euthanize the dog at another practice.

We also received letter saying that we are no longer welcome at this place. Well excuse me for…read moretrying to be a good pet parent and trying to get info on her and a resolution for her medication. We did not get the care we thought a vet should give us. I don't know what kind of clients she wants but I guess it's not us but she took $400 from us. Hope no one else has to go through what we did Dont go there

I just switched my two adorable (of course) Frenchies to Dr Hewitt's care and was VERY impressed…read morewith his knowledge, professionalism, and with what a thorough exam my girls got! His staff is very friendly and helpful and compassionate and the fact that they love what they do is obvious! Their pricing is fair and the exam rooms are clean and appear to be well stocked. This was a very pleasant change from what we were used to! No wonder Ridge field has GREAT REVIEWS!

Danielle our groomer, is amazing! She loves to see our 11 Jacks, and cares for each one as if they…read moreare her own. If she sees anything that needs attention she tells us, and loves to pamper them. They always get ties or bow ties, and smell so clean. We have followed her about the area, and drive 25 plus miles one way, just for her!

DO NOT BRING YOUR ANIMALS HERE DURING AN EMERGENCY…read more If I could give a negative amount of stars, I would. I will NEVER EVER use this vet again. I ended up switching vets in 2023 and this recent visit confirmed why leaving was the best choice for me and all my animals. I called on Monday morning in a panic. My 14 year old senior dog was sick with horrible diarrhea, vomiting, etc and started going down hill. He had every sign of liver issue / gallbladder issue. He would no longer eat, would drink minimal, and was weak when walking. His poor ears starting losing their vibrant color and his poop was bright yellow mixed with blood. To say I was worried is an understatement. I called and was able to get in three hours later, with a huge "emergency fee" of course. Once in, things moved quickly. I NEEDED ANSWERS, ASAP! They decide to do blood work, fecal analysis, and urine analysis. They, of course, couldn't get the fecal while we were there. They sent me home to get it myself and I get it within 20 minutes. Surprise surprise. She tells me she will call in 24 hours with the results. So here I am, patiently waiting by the phone to hear the results...After 52 hours of waiting for the results, I start calling OFTEN to figure out what's going on. I ended up paying over $400 and I STILL HAD NO ANSWERS AFTER TWO WHOLE DAYS. Again, this was an EMERGENCY visit for a reason!!!! I called to speak to a manager and was told they "don't really have a manager"... that "someone would call me back". I've been told someone was calling me back for days at this point. Blood in a dog's feces is NOT normal and should be seen as something serious + urgent... I've never felt so livid, overlooked, and robbed in my whole life by a vet. I recommend EVERYONE to stay the hell away from this place. They ended up holding his tests results for the WHOLE DAY on Wednesday before finally reaching out at closing. Whenever I mentioned this to the front desk girls, their response was "well they just came in..." YEAH AT 9 AM...MIND YOU, IT'S NOW 3:30 PM & I'm wondering why it's so damn hard to get the results I paid a fortune for. I called so much on Wednesday and kept being told "they are with patients"... WHEN DID EMERGENCY VISIT'S BECOME SOMETHING THAT ARE NOT URGENT??? I called so often, the front desk started getting rude, snarky, and short. The professionalism here is non existent. This place shows major negligence in an emergency situation. I will never ever ever be back. Price: WAY OVERPRICED. Service: Everyone is nice, until you complain. The moment you "complain" or become "difficult" their niceness goes right out the window... Even if your complaints are justified. They will not let you speak to anyone in charge when having an issue. Exotic Animals: Their ability to help exotic animals is VERY minimal. Don't waste your time. I've brought an exotic here in 2022. They charged me for "the visit" then sent me to ANOTHER vet. The doctors own words were "we can't really do much for exotic animals here"... THEN WHY SEE THEM IN OFFICE???!

The staff is kindly, professional, and makes allowance for poorer patients. It's plain they all…read morelove animals and do their best...even when it's hopeless.

Friendly, efficient, knowledgeable. Took great care of my dog and the place is bright and clean.read more

Ver nice, respectful, clean and professional. I took my aging dog here for an ultrasound and they…read moretook very good care of her.

Dr Karin and her staff are AMAZING. We have 3 doodles and they have taken exceptional care of them…read more We are grateful to have this office so close to home. Everytime we have called they have squeezed us in. We could not be happier with her and her staff. I have recommended to friends!

I'd give 0 if that was an option. Beware of this Vet. It's all fine & dandy until you have an…read moreemergency. Due to Covid, I gave Karin the benefit of the doubt when I couldn't come in with my dog to euthanize him. I took him to Dandridge Animal Hospital & they were so kind & caring. Still kept taking my pets to Karin as we've been going to her for years. Today, my yorkie was bitten by another dog so called for Karin. Was told she wasn't in but she'd be back by 1:30 so I said I'd be right there. I was told in no uncertain terms that would not be acceptable--that she had a full schedule. I reiterated this was an emergency, that surely she would want to see her. Nope. Was told to lower my voice. I told the receptionist if she can't understand my distress, she should not be working in a Vets office. Once again, Dandridge Veterinary Hospital saved the day. Needless to say, I'll be taking my 2 babies to Dandridge Animal Hospital from now on. Shame on you all.

Amazing staff. Very caring and kind Helped with my 3 Dogs getting them in the building and into…read morer room as I just had shoulder Surgery.

I am new to the MOrristown area, and literally chose Moyers off of Google to start taking my…read moreanimals to as my new veterinarian. I brought all of my dogs' previous vet history with me, and had initial visits to update shots. I could not be more pleased with the service and care that I have received from them. Dr. Maxy has been my main veterinarian, and she has been great with all 5 of my dogs. I had to put one of them down, and she was amazing. I have also had to have my Great Dane neutered there, and the care that he received has also been top notch. The surgeon called me right when the surgery was completed to let me know how it went, and to let me know when I could pick up my dog. That was beyond caring in my opinion. So I would recommend them to anyone seeking stellar veterinarian care for their animals.

Everything! Friendly, knowledgeable Dr with a great bedside…read moremanner and a good way of explaining disease process and plan of care! Friendly and efficient staff who obviously love their jobs!

When we lived in Morristown, Hewitt was and still is our favorite veterinarian we have used since…read more We have lived in several states and have a good vet in Arizona, but Hewitt was the best! For example, one day we were taking our newly adopted puppy for his shots. We found a kitten that was about 3 weeks old laying on the side of the road in a massive thunderstorm. She looked like she was hours from dying. So we picked her up and took her with to the vet. Mr. Hewitt diagnosed her with ringworm, severe dehydration, and pneumonia. We explained the scenario, and he understood we were trying to save an unplanned companion. He only charged us what he paid for the medication and no doctor visit fees for the kitten (on all follow ups!). Now I never would expect that again, or expect that on any other cases, but it showed who he is as a person. In the age of vets that are profit driven by corporations, he really cares and loves animals and their owners! He is an amazing vet that we wish we could have taken with us when we moved. I recommend him to everyone who needs a vet that actually cares and doesn't price gouge like many corporate vets out there!

Absolutely great service. Amazing vet! Amazing staff! Our puppy had a twig stuck in her bowel…read morewith anal bulging. It was lodged in a way she couldn't pass it. The vet was able to remove it on the initial visit without surgery. I'm so thankful and appreciative.

Boarded dogs here recently and was charged $15 a day in addition to the boarding fee for them just…read moreto give my dog an arthritis chew. A small chew!! I provided the chews and they actually charge $15 every time they gave him one. They also gave him some kind of " anxiety " medication.

Great boarding facility, highly recommend. They take great care of my fur baby and send a picture…read moreeveryday while we are apart.

Bandi has become like family to us. We used them for five years. Now we've moved away but we…read morestill go out of our way to drop off Pink when we're traveling in that direction. She's always excited to see her friends at Purfect Park.