My husband and I are RVing around the country and were on our way to the KOA east of Gatlinburg when we found a nasty hot spot behind our golden retriever, Jack's ear. It was Friday evening and we weren't sure where we could find a clinic for him. I saw that Appalachian opened at 8:00 the next morning, so bright & early my husband Greg bundled Jack into the car in the pouring rain and to the clinic, planning to call on the way hoping for an appointment. The wonderful staff at Appalachian saw Jack right away and took amazing care of him! They checked his overall health, not just the hot spot and advised Greg on how to treat another unrelated issue. Our daughter is a vet tech, so we truly appreciate and understand quality, professional service. I cannot recommend Appalachian enough! read more

Appalachian Veterinary Hospital - Veterinarians Near Me - Newport, Tennessee

DO NOT BRING YOUR ANIMALS HERE DURING AN EMERGENCY. If I could give a negative amount of stars, I would. I will NEVER EVER use this vet again. I ended up switching vets in 2023 and this recent visit confirmed why leaving was the best choice for me and all my animals. I called on Monday morning in a panic. My 14 year old senior dog was sick with horrible diarrhea, vomiting, etc and started going down hill. He had every sign of liver issue / gallbladder issue. He would no longer eat, would drink minimal, and was weak when walking. His poor ears starting losing their vibrant color and his poop was bright yellow mixed with blood. To say I was worried is an understatement. I called and was able to get in three hours later, with a huge "emergency fee" of course. Once in, things moved quickly. I NEEDED ANSWERS, ASAP! They decide to do blood work, fecal analysis, and urine analysis. They, of course, couldn't get the fecal while we were there. They sent me home to get it myself and I get it within 20 minutes. Surprise surprise. She tells me she will call in 24 hours with the results. So here I am, patiently waiting by the phone to hear the results...After 52 hours of waiting for the results, I start calling OFTEN to figure out what's going on. I ended up paying over $400 and I STILL HAD NO ANSWERS AFTER TWO WHOLE DAYS. Again, this was an EMERGENCY visit for a reason!!!! I called to speak to a manager and was told they "don't really have a manager"... that "someone would call me back". I've been told someone was calling me back for days at this point. Blood in a dog's feces is NOT normal and should be seen as something serious + urgent... I've never felt so livid, overlooked, and robbed in my whole life by a vet. I recommend EVERYONE to stay the hell away from this place. They ended up holding his tests results for the WHOLE DAY on Wednesday before finally reaching out at closing. Whenever I mentioned this to the front desk girls, their response was "well they just came in..." YEAH AT 9 AM...MIND YOU, IT'S NOW 3:30 PM & I'm wondering why it's so damn hard to get the results I paid a fortune for. I called so much on Wednesday and kept being told "they are with patients"... WHEN DID EMERGENCY VISIT'S BECOME SOMETHING THAT ARE NOT URGENT??? I called so often, the front desk started getting rude, snarky, and short. The professionalism here is non existent. This place shows major negligence in an emergency situation. I will never ever ever be back. Price: WAY OVERPRICED. Service: Everyone is nice, until you complain. The moment you "complain" or become "difficult" their niceness goes right out the window... Even if your complaints are justified. They will not let you speak to anyone in charge when having an issue. Exotic Animals: Their ability to help exotic animals is VERY minimal. Don't waste your time. I've brought an exotic here in 2022. They charged me for "the visit" then sent me to ANOTHER vet. The doctors own words were "we can't really do much for exotic animals here"... THEN WHY SEE THEM IN OFFICE???! read more

The staff is kindly, professional, and makes allowance for poorer patients. It's plain they all love animals and do their best...even when it's hopeless. read more

My darling Maile hasn't been herself. thought she might have had an allergy. took her to see Dr, Andi and was pleased with the care

Very disappointing service at my last visit on 8/01/24. I had to wait 10 days to get an appointment after my dog was suffering from Giardiasis on and off for close to 2 months. I was pretty sure I knew what was going on since he had this at least twice in the past. I tried using alternative remedies (grapefruit seed extract and diatomaceous earth), but, even though they helped, the condition kept recurring. I could tell right away that the doctor doubted my suspected diagnosis. BTW, I am a retired doctor so I do know quite a bit about health and medicine. She did a float test to check for worms which came up negative and then sent out for a test for giardia. I was told they would have the results in a day or two. I called back twice and finally almost a week later I got a call that his test came up negative. Giardia is very hard to test for because the parasite cysts don't always show up in the stool sample. Most doctors prescribe based on the symptoms which he had all of the typical ones (foul smelling diarrhea and gas, fatigue, etc). Needless to say, she wouldn't prescribe. Luckily, I was able to obtain Fenbendazole (anti-parasitic med) from an online site in India. I treated him for the recommended 5 days and by day 2 he was almost back to normal. Unfortunately, within less than a week his symptoms returned. After more online research I came to the conclusion that my lawn, where he does his business, was re-infecting him. Even though I pick up his poop right away, some residual poop containing cysts (like eggs), was left on the grass, especially with wet diarrhea. I learned that the best solution was to spray my lawn, after cutting it very short, with a diluted bleach spray. I did this right after starting him on another 5 day treatment with Fenbendazole. It's been several days since the end of the second treatment and so far he remains back to normal. The point of the lengthy review is that wouldn't it have been nice if the Vet would have taken care of my dog, and educated me on how to take the proper measures to end this almost summer long nightmare? Instead, she offered no help and just charged me nearly $200 for nothing. read more

First time here. The Malmute needed a nail triming.. The staff were wonderful. We may have to make them our f.t.vet services.

I've been taking my dogs here for about 6 years. My current dog has been going here since he was 8 weeks old. I bring him in for a yearly checkups even though he hasn't had any issues, just to be proactive about his health. This morning he yelped getting up and when I checked him, his stomach felt firm and he didn't want me touching it. I called Appalachian first thing and the said they could get me in mid afternoon for a $110 emergency fee, + xray and blood work etc. When I got there, there were about 15 employees vehicles in the lot and not a single customer. When I told the receptionist I have been a patron for years and asked if they really needed $110 emergency fee when there were literally no customers there. She just said yes, they do, wait an hour and it won't look like this... so I drove down the road to Cedarwood Veterinary hospital, where they actually were busy but said they'd work me in.. imagine that, I'm not even a long time patron... they called Appalachian to get my dogs vet records and turns out, they never vaccinated my dog, or told me on subsequent visits that my dog was unvaccinated. This is absolutely shameful. They obviously don't care about customers, or their pets welfare. Cedarwood seems professional and friendly so far. read more