What hubs and I truly wanted to do was bring a fresh look to our galley kitchen floor without…read morehaving to renovate the entire space. But, we found out our old laminate flooring was buckling due to a slow dishwasher leak, had to be repaired badly. The floor led to other problems and those problems led to a gut job. Let's talk about tiles. Sam's is small but has a lot of merchandise to choose from. Carmine (owner?) was all ears when we selected brand new Subway tiles for our new job plus he gave us some aesthetic advice (thank you Carmine, but we have a style already). One of the things hubs and I appreciated the most was that even when we questioned him about whether or not we should get an extra box of floor tiles to add to our existing 7 boxes we'd purchased back in April '21, for that "just in case" moment, Carmine wasn't hard-selling us into buying another case of tiles. Nothing but nice things to write about. And may I mention, Carmine was awesome.

I have nothing but love for Bill and Carmine at Sams Ceramic in White Plains. I walked into the…read moreshowroom completely out of the blue one afternoon for advice on a poorly installed kitchen floor. I wasn't even planning to purchase tiles. Bill listened to my concerns and immediately began to educate me on how to determine if the floor was installed the right way and how I would be able to correct what had been done. Bill was genuinely interested in making sure I had the right information about tiles, the installation process and different techniques to get the best results. In the end, I had to remove everything down to the subfloor but I am so happy that I did because I will now avoid years of continuously having to repair a bad floor. Bill worked with me to pick the best floor tile for the design and price I wanted. He also met with my new contractor to make sure the floor would be installed correctly. It was such a good experience as a customer that I went back to get my counter and backsplash tiles. Bill was able to get all the products to me lightening fast and the quality was even better than I expected. Bill's expertise, compassion and great sense of humor helped me get through what started out as a nightmare. I now have a kitchen that I absolutely love! He and Carmine earned both my trust and my loyalty. I cant imagine working with anyone else in the future.

Ruben & team were amazing from start to finish. The team did a wonderful job with replacing our…read moresteps & also helped with bringing our bannister ideas to reality. Ruben was a gentleman and professional!

From the owner: Give your floors a second life with the flooring professionals at Ruben Alvarez Floors. We install,…read morerepair, and refinish hardwood floors in the Tri-State area. Our expert team ensures flawless results with top-quality materials and precision craftsmanship.

We have worked with Suburban Sunrooms since purchasing our house, which had an existing sunroom,…read morealmost 20 years ago. Sergio and his team have maintained and upgraded our sunroom over the years. He is responsive and reliable and the workers are competent and professional. Highly recommend them!

Project completed. Floorcraft did a fabulous job. Picked up my wool rugs. Cleaned them and…read morereturned and installed My rugs look fabulous. They took great care of them. I'm so pleased. Thank you

Floorcraft professionals arrived at our house as scheduled to pull up a worn 40 year old wall to…read morewall carpet in our living room, then sand, refinish and stain the floor. After their meticulous, skilled work was completed, we discovered a beautiful red oak floor with darker mahogany trim that they brought to life. We are delighted with our experience in all aspects including staff courtesy and flexibility.

Amazing service fabulous collection to chose fab installation no attitude here to please customer…read morethat is very hard to find, and does not matter what you pay!!! when I say my carpet installed I nearly fainted so beautiful classy I am English and I know my carpets and was brought up having English wool carpet that took a year for it to be made.

DO NOT UTILIZE. A TRULY WRETCHED BUSINESS…read more We have used Kanters on three occasions. The first two times were fine, which is why we went back a third time. The third time was a disaster and they could not have been less accountable or less accommodating. In short, Kanters sent us the wrong colored LVT flooring, which even if we were willing to accept it, was defective and not capable of being installed. In any event, my wife and I were immediately willing to accept a different color LVT flooring that Kanters had in stock so that our construction was not set back weeks (we still had to pay our contractor for two days of work reserved to install this flooring, which now could not occur). Rather than doing what was necessary to immediately deliver this new LVT flooring, Kanters said it did not have staff to do that but eventually "agreed" to allow my wife and I to do all the manual labor ourselves (picking up 25 boxes weighing 60+ lbs each). Making it almost comical, Kanters had the gall to ask that we also bring back the 25 boxes of wrong colored and defective flooring so that they could get their money back from the manufacturer (which we did). Thus, my wife and I performed a half day of manual labor to correct Kanters' mistake because, apparently, they do not have adequate staff. When we asked for a credit, this is a quote from Brian Kanter: "These type of positions are the reasons that most small business no longer exists in our world. For some reason society has the belief that perfection exists and that a manufacture never makes a defective product or sends the wrong product. I wish that was the case but it's just a fantasy." Mr. Kanter went on to equate us transporting 50 boxes of extremely heavy flooring to the time he had to return a broken TV to Best Buy. In other words, don't expect that what you get will be what you ordered or even correct. In the end, the "credit" they offered was that they were not going to charge us extra for having to pick new carpet to match the different colored flooring (something he admitted they otherwise normally do). I think the moral is shop here at your own risk. If everything goes fine they are a run of the mill flooring company. They hardly answer their phones and take days to respond to emails. But, if things go poorly, you better expect that they will shift the blame to their manufacturer and/or to you. They will not be out of pocket - you will (just as we are).

They did an amazing job on our floors! Andy and his crew were great while the job was getting done…read more Sent updates as things were being finished. Once the job was complete, it was a little more difficult to contact Andy about setting up a payment plan/ and further jobs. Otherwise a great company.

Andy and his crew did an absolutely flawless job of sanding and refinishing a 15-year-old hardwood…read morefloor with heavy traffic, and stairs. The only word I can use to describe the care that they took in avoiding damaging our mouldings and evenly finishing every square inch of the floor is "surgical". They did an exceptionally good job, within a short timeframe, exactly when we needed it done. I cannot recommend these people enough.