One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

I needed larger gutters to handle the rain. I had a piece of my front gutter replaced, and the…read moreentire back replaced. Keith Caballero helped me understand what was needed to best suit my needs, provided an estimate outlining what we talked about, and provided a fair price. Note; they will not service existing gutters, they will tear out any existing gutters and replace, probably for the better. Day before delivery, the office reached out and confirmed the time that they would be arriving the next day. On day of installation, my doorbell rang at the exact minute they said they would be there. Jose (Joey) and Lido did a wonderful job with the installation. They even helped rebalance a part of a gutter that needed adjustment that wasn't supposed to be serviced. The removal/install/cleanup took about 3 hours. It would definitely take more time if you were having an entire house done. I am hopeful that the new gutters suit my needs. Even if they dont or if there is an issue, I am confident Keith and Jose can remedy it. I am extremely pleased with their service. Also i zelled to avoid a credit card fee. Do not be concerned with Zelle-ing the owner directly.

Requested a quote from Gutter Tex and had a few follow-up questions about materials and…read moreinstallation specs -- reasonable things any homeowner should be able to ask. Instead of answering professionally, Keith (VP) responded twice with dismissive, condescending replies, accused me of "micromanaging," and then canceled my proposal without any attempt to resolve the conversation. I never questioned their work quality, but if this is how they handle a customer asking basic questions before signing, I can only imagine how they'd handle an issue after installation. Chose to go elsewhere. Wouldn't recommend if you expect basic professional courtesy.

Highly recommend Creative Gutter! Super professional, timely and exceptional customer service. We…read morehad all new downspouts installed a few weeks ago and Jimmy gave us an amazingly competitive quote and installed within a week or so. We had a minor leak that we noticed with the rain in a couple downspouts and he sent a tech to fix within a day or so. After researching a few gutter companies in DFW this is the BEST one to use for your gutter / downspout needs! Exceptional service, quality and price... strongly recommended!

These guys are awesome. The install was fast and it looks great. Reasonably priced too. But what I…read moreappreciated most was their willingness to help me out when I discovered I needed to move a downspout over. They sent someone and he just moved it for me. 10 stars for great service!

This Review is for Melissa Texas... I scheduled a gutter…read morecleaning, took the day off and they never showed up. After 30 mins past, I called and called and never got an answer, after 2 1/2 hours past my appointment time they called and said they got stuck in traffic and would be there in 30 mins. I told them NO thanks, I need a reliable company. 30 mins later she called back and offered me $50 off if I would schedule another appointment. This seems to be a very small operation that's not reliable

Great service and easy to deal with! I booked via text, same day service. The tech got here and…read moreprovided the service a left. Invoice was sent to my email I paid online. Painless ! Will definitely use again. I gave 4 starts knocked down one star because when we book the give me a price but when the tech got here the price increased. Regardless will use again! And will recommend!

My windows aren't very clean. I've changed my rating to 1 star due to the harassing text he sent me…read moreafter my review and his response below. This is 1 person. Not a company with workers. To his credit it was late afternoon when he washed them, but the next morning in the sunlight, you could see the film and residue on the windows. See my photos. I texted him with photos to let him know, and he said he would come back. He didn't show yesterday or communicate with me to let me know he needed to reschedule. He didn't use squeegees, just microfiber cloths and a scrubber. I would not recommend.

Paid Mike Solano to add a gutter extension. I was out of town when he was available but I trusted…read morehim to do the job right and complete it. He asked for payment before I got home and said he needed to come back to add a piece to secure the gutter. He told me several times he was coming back to finish the job but never showed and stopped responding. He told me he was local and did a lot of work around my area but never could come back to finish the job. So now the gutter is starting to bend and the curve he added is leaking. so overall, just a lousy job. Would never use him again.

I wish could say that the service provided by Ray was excellent. Ray really nice guy and sounded…read morelike he was goMing to fix the slow roof leak as fixed - until it rain hard again. I called and text Ray several times and explain the issue that the leak is active. He said he would come out again if the work was approved by the home warranty. Home warranty approved but Ray refused to return to fix the issue. What I don't understand is why Ray doesn't guarantee the repair when he was paid to inspect and complete the service? and the issue wasn't fix but slightly worse. Ray - you should either return the payment or perform the service you were paid for. I have the maintenance request plus pictures - if proof are needed.

After a fairly rainy season, we had water damage inside our family room appearing along the seam…read morewhere the wall connected to the vaulted ceiling. It was a fairly long seam developing a crack, perhaps 8', but it did seem to us that the problem was originating at the top of the seam with the water running down the sloped ceiling. We had one company out and despite inspection of the roof they weren't able to pinpoint the issue... leaving us with one estimate to fix random "potential" sources of the problem and another quote to redo that entire side of the roof (even tho the shingles still had plenty of life time remaining). We called Ray for a second opinion. His inspection confirmed the roof is still good but revealed one shingle nail which had come loose, allowing rain to get under the shingle, etc. and run down the ceiling seam thanks to gravity. He patched up the bad spot in the shingle for very minimal cost. We waited three weeks, through some more rain, and confirmed that the drywall which was being damaged was now continually dry. Problem fixed! Ray then came out and repaired the damaged drywall seam between the wall and ceiling for very minimal cost. Ray is a gifted workman and honorable gentleman. Highly recommend.

Very neat job, very efficient, and clear communication. He…read morecame on time got the job done and left no garbage behind. The pictures speak for themselves. I would recommend and rehire.

Micheal did a great job. Listened to all our request and…read morehad a great finished product. Everything looks great and he was exactly the type of business we are glad we found. Five starship all around

Overall, I cannot say that I would recommend this company to a friend. Although initial…read morecommunication was great, the company had to make several visits to my home in order to complete the job to my satisfaction. I spoke with Ben at AM Gutters and scheduled an estimate for December 10th. He texted the morning of the 10th to ask if we could reschedule for Wednesday the 11th, I told him no problem and ended up getting an estimate on the 11th for which I signed a contract. I was told that his crew would come out to install the gutters on December 18th. On December 18th, the crew still had not shown up by 3 pm that afternoon. I texted Ben and he let me know that they were on their way. When they showed up, the vehicle had the name and phone number of another gutter company which concerned me. I called Ben and he reassured me that these individuals were not subcontractors, that they were part of his crew. Because of their late arrival, the gutters were not finished that evening and I was told that they would return the next day to finish the job. The crew did return on December 19th to finish the job and Ben sent me a text stating that he had inspected everything and that it looked great. Since I had arrived home late that evening I did not look at the gutters until the next morning, December 20th. When I went to inspect everything, I noticed that the downspouts of the gutters were all at different heights, and that some of the gutters were draining directly next to the foundation. My understanding is that gutters are supposed to divert the rain water away from the foundation to avoid shifting of the foundation, so gutters that dump rain right next to my foundation were unacceptable. Also the fact that the downspouts were all various lengths looked unprofessional. I had also paid for screens to be installed on the gutters so that leaves would not accumulate in the gutters. When inspecting the screens, I noticed that there were a couple of gaps between screens that were installed, totally defeating the purpose of the screen. I contacted Ben on December 20th via text message and sent him photos of the things that I would like corrected. On December 30th, a different individual, in a completely different vehicle with yet another gutter company name and phone number on the side, came to inspect the gutters and see what corrections needed to be made. This same individual then returned on December 31st and finished the job satisfactorily. I feel that this company does use subcontractors to complete their gutter jobs, or at least several different crews, and the quality of workmanship depends on which crew you get. I have included photos of the different vehicles that showed up to my house, and the downspouts of various lengths. In the end I am happy with my gutters, but the whole process was frustrating.

The team at AM Gutters was very responsive and able to deliver great looking gutters for my house…read more It was easy to get a quote, where we discussed several options on guttering solutions, and their prices were very competitive. What set them apart was their customer service, responsiveness, lead time, and overall knowledge on my style of house and gutters that would work the best and look great. We are very pleased with our choice!

This review is long overdue, but now that we are in the rainy season, I'm extremely happy to have…read morenew gutters. This was a great company, and I would highly recommend them. The crew and everyone did a great job, but I will say that Freddy Hernandez absolutely crushed it! He took care of me throughout the whole process, start to finish, and truly went out of his way to ensure I was happy with the end product. Freddy originally came out to give a free estimate as I was looking to replace my entire gutter system. My intent was to hear him out, then compare pricing to other companies. Freddy spent a good 45 minutes surveying the house/gutters: used a drone to take ariel photos, up and down on the ladder taking measurements, etc. Afterward, he showed me all the pictures/findings, going into great detail to explain everything. I truly felt that Freddy was being honest with his recommendations. I anticipated a typical "sales pitch" and was waiting for him to try and convince me to purchase a bunch of "extras," but he didn't. I was really surprised that there was no pressure or gimmicks. Because he did such a great job and was super nice, I decided to forgo even looking at other companies and finalized my order with Freddy. The team was super communicative with the process and scheduling. No one showed up unannounced and the installation crew worked really hard and did a fantastic job! There was one small mishap - when removing my old gutters, a small portion of shingles were damaged. But, no hard feelings, I get that accidents happen. I told Freddy about it, and he immediately got it corrected (they sent a roofer to make repairs). The gutters look great and are holding up well, even in the heavy rain. There are no leaks and everything is working amazingly. Overall, great experience and I would definitely use this company again. If you're able to request Freddy specifically, I would recommend it. If he treats all customers this way, then I know he'll take care of you, and they'll do an amazing job

1st review I have ever left…read more I had install done and the team including the lead install manager did not complete as requested and left debris on the ground for me to pick up. they did come back out and correct issues. Now I have tried to set up estimate for other building. they have moved my appt one day back, and now I was just called they moved my appt back 8 days. called and there is nothing they can do??? they cannot handle the business.

Apex is wonderful. If I could give them 6 stars I would! They worked closely with us and Cassie…read moremade sure we knew what was going on, the timeline and answered all of our questions. They really care about their clients! Wonderful work, and we wouldn't use any other roofing company but Apex.

If you need a new roof, don't hesitate to call Apex. They're very prompt with all responses and…read morewill you communicate with you every step of the way. Hopefully the weather doesn't cause anymore damages but if it does, I know who to call.