I was paying too much for my auto insurance under USAA so I shopped around and landed on the Geico…read more I called and spoke with Samantha at the office in Silverdale, Wa.. Samantha quoted me a better policy and saved me over $600 a year ta'boot. I am very pleased with her quick response and that she is knowledgeable and pleasing to work with. Thank you Samantha, perhaps its time to push my homeowners policy your way as well!

Requested a quote and have been BOMBARDED by follow up inquiries ever since. 13 calls in less then…read more5 minutes. That's harrassment and SPAM. Will not consider them for my insurance needs.

We had been a client of Parker Mooers & Cena for quite a few years. At first, they did our taxes…read morebut over the last 3 to 4 most recent years, they did our monthly taxes, payroll, and bookkeeping for our business. For the first couple of years, things went fairly smoothly. The bookkeepers assigned to us for the first couple of years were fast and efficient and completed our work usually in 2-3 business days each month. However, this year they switched us to Kim who was slow and expensive. They were charging us $100 per hour for her work. Although our business grew over the years the amount of work Parker Mooers & Cena completed has stayed about the same. Although our business grew significantly, retail transactions came over in lump sums every week so taxes and bookkeeping were about the same amount of work, merely larger numbers. I bring this up because this was Dennis's excuse for why our prices had more than doubled. About the only thing that increased was the number of employees so slight increases were to be expected for payroll service but we were quoted by Dennis when we first started bookkeeping services of about $350 a month. This year our base fee was $700 a month and most months were between $750 and $1000. While the pricing increased the service decreased. From the beginning communication with Parker Mooers & Cena has been pretty poor, especially from our accountant Dennis. While there was never a set discussion about the time our bookkeeping would take for the first few years it happened quickly and we had updated books usually the first week of each month. However, this year Kim always had an excuse for why things were taking so long. First, it was "emergencies" then it was "medical issues." While we are sympathetic to life happening there was never any communication and these things were not discovered until we reached out for an update on the work for which we were paying. One week we were told bookkeeping would be done by Friday. The next week rolled around and nothing was done. When I asked about it there were "emergencies." (see emails in images) However, no one from Parker Mooers & Cena reached out or communicated there would be a delay even though we were told things would be completed by a certain time. The first time delays happened I CC'd Dennis in an email and heard no response. When I asked Dennis why he had not responded he said " I get 100's of emails a day you can't expect me to respond to all of them." A couple of months later again we were told our services would be complete. However, medical issues came up which we did not find out about until we followed up. At no time did Kim or Dennis or anyone from Parker Mooers & Cena reach out to us. I directly emailed Dennis about this and he scheduled a time to talk to me the following day. He called the next day and from the beginning of our conversation, Dennis was incredulous at the idea that Parker Mooers & Cena had done anything wrong. When I brought up the medical issues and that we had hired Parker Mooers & Cena and not Kim and we were unaware of her medical issues and that those issues were not our concern as it related to business he said verbatim "those are your issues." Again we hired Parker Mooers & Cena, not Kim the bookkeeper. At no time did Dennis try to see any of our concerns from our perspective. He was angry from the beginning and acted as if we were wasting his time. He cussed at me on the telephone (see attached image emails) and never tried to solve the problem. Finally, Kim was extremely unprofessional. In emails, you would call things the R-word and overall lacked a filter. (see attached image of an email) We are a family business and my father-in-law had previously worked with Dennis. When I took over the financial side of our business Dennis talked to me like I was a child. It was clear he did not want to work with me. Dennis would answer questions if asked but never offered advice. Dennis never reviewed our relationship to explain why prices were increasing. Dennis never touched base to see how their team could improve or make our relationship better. Furthermore, Parker Mooers & Cena knew very little about the specific tax codes for farm businesses and on many occasions, we would have to research them and ask about them. We were clearly not getting the service for which we were paying. There is definitely a communication issue that seems to start from the top and has trickled to bookkeepers like Kim at Parker Mooers & Cena. We are disappointed our relationship ended with Parker Mooers & Cena but they do not seem like a good fit for small businesses.

They've done our business and personal taxes for the last 4 or 5 years and the service has always…read morebeen excellent. The women at the front desk are always friendly, organized and professional. Our questions are promptly answered, and the last time we met with Johnnie, my husband and I left with a much better understanding of recent tax law changes. Highly recommend.

Extremely friendly crew, always. They keep such good watch on my finances. I'm older and they are…read moreprotective of me being scammed and are not afraid to ask questions on my behalf. I have never had a bank that makes me feel secure & protected.

I have a personal and Business account at Kitsap Bank and feel at home every time i walk in the…read moredoors. the review that says the have to many fees has obviously never had an account at Bank Of America

Benjamin at Briarwood Financial is personable, easy to talk to, and initially comes across as…read moresomeone you can trust. Unfortunately, my experience after working with him long-term was extremely disappointing. Throughout 2025, communication was poor and he was consistently months behind on my P&L reports. Deadlines and promises were repeatedly missed, and emails requesting updates or information often went unanswered for long periods of time. After becoming concerned, I hired a new CPA to review my QuickBooks records. I was informed that my books were not being maintained to industry standards. Accounts had not been reconciled. Taxes were not being separated from sales, bank accounts had never been reconciled, payroll journal entries for 2025 were missing, and deposits were not properly broken out into sales, tips, sales tax collected, and processing fees. There were also uncategorized transactions going back to 2024. When I realized the extent of the issues, I terminated the relationship and requested the work be completed before transitioning elsewhere, since I had already paid for these services. Rather than taking accountability, I was met with pushback regarding contract timelines despite the condition of my books. What concerned me most was learning that my taxes had been filed while my books were still inaccurate and incomplete. After disclosing my issues with the accounts, he advised he would clean the books up to match the tax return. I later received notice from the IRS that the filing was being held for review. Hopefully his confidence is valid and they don't find any issues. There were also issues with him not filing my quarterly taxes that were included in my service plan. He only entered one filing since we started working together in May 2024 but he never actually submitted it, resulting in penalties and late fees. Although I was told the fees would be covered, that did not happen until after I ended the relationship and raised the issue again. I understand mistakes happen, but this was a repeated pattern of poor communication, missed deadlines, lack of follow-through, and improperly maintained financial records. I would strongly encourage anyone considering Briarwood Financial to carefully review their books regularly and not assume things are being handled properly behind the scenes.

Briarwood has been amazing. They are very personable and understand how to help people. They are…read morevery knowledgeable and care!

This team went out of their way to help us with our small contracting business...,we are grateful…read morefor their perseverance...we got coverage we needed and in budget!

It is a fine Bank. I've been banking here for many many many years. Good customer service. Most of…read morethem know me by name at many of the different branches. I really do appreciate that. There's nothing really extraordinary about this Bank. I like the fact they have locations and ATMs in enough places that I feel like they're always nearby. It's pretty convenient. They're definitely better than some other banks in my opinion but it's a bank. As long as I can get my money out and put some in I'm good.

I've always gotten what I needed whenever I came with questions or to get checks, not going to lie…read moreI didn't even think anyone used checks anymore but luckily they took the time to teach me about them. Very knowledgeable and personable team, I've banked with chase for 4 years and plan to continue

Always get more money on my taxes. Sandi has been doing my taxes for 14 years. I tried doing them…read moreon my own once and she was able to get me $400 more on my return than I thought! Love her.

Recently attended a class where Freedom was one of the teachers. I was impressed by the knowledge…read more Also impressed that Freedom hires BIPOC individuals. That's a rarity in this industry which is already known to be exclusionary. I will definitely look at doing business with freedom going forward!

Freedom Mortgage has the absolute worst customer service with which I have ever had to deal. I'm…read morebeyond sorry that this company purchased my mortgage from a previous and trouble free lender. Beware: nothing but trouble with this company.