Scheduled a time to come in the following day to get my car key copied, Cam was quick to call me…read morefor a quote and get me in at the start of his shift! Great service and dedicated. The shop got busy as time went on. Would come back in the future!

Cam at Locks & Keys is really working hard to help me with a pain in the butt British-car key fob…read moreissue. He's pretty knowledgeable, which is helpful because I'm not with this stuff. They've been around a long time. Give em a try.

They provide excellent high quality service always. I was going through tough times, but they were…read moreunderstanding and didn't turn me away. I can not recommend these guys enough. Stand up gentleman without a doubt that provide amazing services

Had an issue with a listing I was selling and I was out of country. They answered quick, took care…read moreof it, documented it, same day highly recommend.

Always prompt, courteous and competent. We're lucky to have this company in nearby Lynn.read more

Outstanding service and craftsmanship...needed four locks installed a day before going on vacation…read more Northshore Lock & Key arrived within an hour of my call. Top quality locks at a reasonable price with courteous service. It made my vacation that much more enjoyable knowing my house was safe and secure. If your looking for quality and reasonable pricing North Shore Lock and Key has my vote. John

I had lost my car keys. Contacted dealerships, but there was a long wait, they wanted me to tow the…read morecar there and the cost was triple of what SherlockLock quoted me. I specifically looked up for Toyota certified locksmiths. SherlockLock drove to me in snow -- they were prompt, accommodating, great communicators. They did a great job. I have the key that works and can access my car again! I am so grateful to Luis and Rick! Excellent work! Thank you.

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

Problem with Anderson Deck door lock, tech person was quick the analyze the situation and…read morerecommended to do nothing currently but monitor the situation and if it gets worse to call and they will order necessary parts. Tech person was polite and knowledgeable about the Anderson product. He also would not charge us for this visit. From my first call for service, they were at our property within 48 hrs.

I called the emergency number after hours and no one bother to call me back. Luckily another lock…read morecompany was available and helped me out. Why have an emergency number if you aren't willing to work after closing.

Pat's is excellent...PAT himself has taken care of me twice recently. BOTH times he fixed my…read moreproblem, made me new keys that WORKED, and his fee was reasonable. Pat also has an interesting personality, which initially I wasn't sure of, BUT ultimately he was funny and I enjoyed him. GO TO PAT's!!

We had a great experience at Pat's today. My aunt had a problem with her transponder keys. We were…read moreable to get all of them working without coding and programming a new one. This helped her immensely as she is on a limited income. Pat was very helpful and patient in getting the problem resolved. I highly recommend Pat's Key n Lock if you're needing anything lock related be at your home business or auto. Thanks again.

I locked myself out of my Condo in Amesbury about three weeks ago...I immediately called seacoast…read morelock and safe about helping me get back in. When I called I was connected with the voicemail, the voicemail message said I am on an assignment but when I am off the assignment I will get back to you "Immediately"....Spoiler alert...I am still waiting on immediately, and it has been three weeks. So I waited...1 hour became 2 hours, 2 hours became 5 hours, 5 hours became 9 hours...After leaving 3 messages I had to find somewhere to sleep...so I walked down to the Fairfield Inn and rented a room...I literally had no way of getting into my condo since the Association was not in the office on weekends and couldn't help me, and immediately was never going to arrive. After a weekend of staying at the Fairfield Inn in Amesbury, I was finally let into my Condo....Thank's Seacoast Lock and Safe for doing absolutely nothing to help me and not returning my phone call, ever. I wish I was able to sue them for the money I had to spend on 2 nights stay in the Fairfield Inn because nobody came to help me or even answered my voice mail. P.S. Make sure that you guys practice what you preach...on your website it states: WE ARE A FAMILY-OWNED AND OPERATED LOCKSMITH BUSINESS SINCE 1964! WE INSTILL FAMILY VALUES IN HOW WE RUN OUR BUSINESS. WE TREAT PEOPLE THE WAY THAT WE WOULD WANT TO BE TREATED: FAIRLY AND HONESTLY Would you want someone in your family treated the way you guys treated me??? Lesson learned, Keep a spare set of keys with either a neighbor or in your car in case you lock yourself out on a weekend.

Went there at 11:40 a.m. on Monday August, 17th to have transponder "chip" keys made. "No…read moreappointment necessary" they advertise, unless of course there is a crooked, handwritten sign that says "Lunch" - with no mention of when lunch might be over and he/she might return to perform the service.Wasted half-hour going to and from their shop. I understand the need to occasionally close a shop for brief periods but you have to let customers know when you will be returning. No idea of the quality of their service but that level of professionalism (leaving without noting a return time) does not inspire confidence in their services..