I'm new to Houston and moved from NY less than 2 months ago. In my move, one of the most nerve…read morewracking concerns was where I'd be able to get my nails done, but luckily I've found my people! From my nail tech Hayley, to Marlina at the front desk, to Cella herself, I've had an amazing experience so far. I've only been twice so far, but already know I don't ever want to take my business elsewhere. The first time I got a luminary overlay set with gel polish and the second time I got a fill in with gel polish as well. They didn't chip or lift for FIVE WEEKS. Hayley did the cutest designs, was very meticulous, and is all about the customer experience. The whole salon is, really... did I mention they offer complimentary mimosas?! I cannot stress enough how satisfied with the work they do and their customer service. They're in the process of onboarding some amazing new nail techs as well. I saw some of their work and was blown away. If you haven't tried Cella's Nail Salon yet, you're missing out!

I met Hayley at another nail salon, she was always friendly and bubbly, immediately fell in love…read morewith her ! Not only is her personality amazing but her work is beautiful too! Once she told me she offered luminary nails, i never looked back. my nails are healthier than ever. The salon is super girly and modern! The staff is extremely friendly and makes you feel so comfortable. This is where i go for "me" time.

Amazing ! I love my nails and love this Spa!…read more Friendly, and great service! Love the coffee too!

The service was great from beginning to end. It's very fancy nail salon, they had several people…read moreworking the floor, we didn't have to wait that long so that was nice. My daughter love her nails and they were super quick about it. We both got pedicures and we were both satisfied with the end results. My only negative was that after I had already expressed what I wanted they were trying to up sale me another package. But I kindly declined and they left it alone.

HENRI SUCKS! He's the worst I've ever had when I come here. Do not get him as your nail technician…read more Everyone else is great and everything else is amazing. But Henri's customer service is awful! He has the worst mood and absolutely terrible patience. The new pedicure chairs are TOP TIER though! The chairs give an arm massage, thigh massage, butt massage, and even squeeze your shoulders for a light massage! The ladies at the front desk are super friendly and accomodating! They turned my terrible experience with Henri, into a lovely one. I appreciate them going above and beyond to make up for his lack of service.

I've had my nails done by many nail techs over the years, and K truly understands nail…read morearchitecture. He doesn't just make nails look pretty - he actually looks at your natural nail, how it grows, where the strength needs to be, and builds the nail accordingly. My natural nails tend to grow upward, and K knew exactly where to place the apex for strength while creating a beautiful slope toward the tip. He also refined the underside of the tip so my oval nails could stay full and feminine without looking thick or bulky. The shape and balance are beautiful from every angle. I'm very particular about my nails and I know exactly what I like, so I really appreciate a nail tech who can explain what he's doing and why. K clearly understands the technical side of his craft, and it shows in his work. He does an amazing job. The spa also provides great service. They have a good system in place that even when it's packed, they manage appointments and walk-ins seamlessly.

This is my go to place for manis and pedis. The new location is beautiful inside! I have always…read morereceived good service and the nail technicians are very friendly. They always remember you and offer drinks and egg rolls. I also like that they have a reward system and you can earn points and get money taken off your next service.

Never had I ever cried inside a nail salon. But they wouldn't take no as an answer and made me…read moreawful for wanting to leave after I was unhappy with the tips they put on.. and after which a dramatic event of me being unhappy and forcing me to try other things instead of letting me leave, they still charged me for the cuticle care. I'd been a member for years before they moved locations and am beyond disappointed in how I was treated.

This is the first time I patronized this nail shop. After one of the staff yelled at my 13 year old…read moredaughter, I will NEVER give another dime to this business. I stopped by the shop to ask if they were able to do a specific nail design which included different patterns and 3D art. I provided a picture this design and was told they would be able to replicate the look at a cost of $85. Initially, I left the shop to check pricing at a couple of other nail shops but I was told they would not be able to replicate the design. I went back to elite nails where we were given great service until my daughter said she felt the nail art was not up to par. Mind you, I was getting a pedicure while the male nail tech was doing my daughter's nails. Once I finished I walked over to look at her nails. I told the male nail tech the nails were a bit long and wide. He told me the nails had to be that way in order to complete the design. I don't do nails, so I thought the design would come together as he got closer to finishing. My daughter whispered to me asking if I thought the design looked like the example provided. I didn't think it looked the same so I told my daughter to tell the male nail tech what she thought should be fixed. Apparently, he was not able to make adjustments because he began grinding the design off. This is when the female nail tech came over to stand beside the male nail tech. I told both of them I realized they were closed and asked if we could come back to finish the redo the next day. It was at this moment when the female nail tech looked at my daughter and yelled, "why did you wait til the last minute to tell him you didn't like the nails." I was shocked!! My initiate reaction was to tell her, "Do not yell at my daughter. She's 13 years old and was apprehensive in telling a grown man she didn't like the nails." The female nail tech looked directly at my daughter again and yelled, "well this is your 13 years old lesson to say you don't like the nails." I was literally sitting right next to my daughter as this nasty, vile woman speaks to my daughter in such a terrible manner!! I told the nasty woman, "You don't speak to my child that way. If you have something to say you say it to me!!! I'm her mother and she is a CHILD!!" That woman's behavior was deplorable!!! I have worked in customer service since I had my first job at 15 years old. I take customer service very seriously. I would NEVER treat a customer that way, especially a CHILD!! I wouldn't allow my daughter to speak to a service person in such a vile manner, and I expect the same respect from a grown woman. It's obvious that woman lacks customer service skills and self control. DISGUSTING BEHAVIOR, MAAM!!

Love my nails!!!!! come check my girl Heather out she keeps my nails looking fire. Every picture I…read morebring to her she gets it. And my nails last for almost a month!

If I could give this nail shop zero stars I would. I literally drove half an hour to this business…read morethat I saw on TikTok . They looked like a nice,cute, professionally run nail shop, but boy was I wrong. I booked my appointment two days in advance online for a builder gel manicure. It allowed me to book the reservation at 2:45 pm with Kendra Smith. When I get there right on time, I was informed that Kendra is not even a manicurist. I was told she was a pedicurist. Why in the world would they allow people to book with a pedicurist for a manicure? The young lady that greeted me looked at me almost like I was supposed to know this, it was my first time patronizing this business!! How was I to know that their website will allow you to book with the wrong person. That is their error, not mine. There was no apology made and I was told that I can wait until 3:45 PM ( a full hour for another manicurist to be available). I told the young lady that was completely unacceptable and unprofessional. She agreed it was unprofessional and that Kendra should have made her aware of my appointment , but she just left for the day, not even mentioning it. I was sitting there dumbfounded. Also, no concessions were made. Again, not even an apology or an alternative. I just left in frustration. I unfortunately wasted an hour of my day driving there for no reason. Do not go to this place of business as they are inconsiderate and horribly run.

Had an approved appointment at this salon with Shannon through her booking app and she stood me up…read morewith no notification. I wouldn't bother is this is how the business is run.

I'm been going here about 6yrs and every nail technician has been on point - great service,…read moreconversation, amazing nail work and also amazing customer service.

I didn't like the fact that when my nails grew out there is like a molding around themread more

I've been coming here for over two years, and I absolutely love this salon! Every nail tech I've…read morehad has done an amazing job. They always match my inspiration pictures so closely, and I leave happy every single time. The staff is talented, friendly, and consistent. I definitely recommend this place to anyone looking for beautiful nails!

do not come here…read more Walked in, asked for pink and white dipping powder. sat down and was urged to get acrylics 3 times. she pulls the plastic nails out still. proceeds to do a french tip on my pointer i was very confused as I kept saying what i wanted. I had to walk out as they exhaustively tried to get me to do something else for some reason. just say you don't know how to do it! most ppl aren't as bold to keep standing up for themselves, this place will 100% try to take advantage and be deceptive. disgusting. evil place evil people (to the ladies at the shop w red and pink split-ended and fried highlights)

Kalin is the best! All the nail techs are super nice! The owners are always there making sure…read moreeveryone is being handled with care! Best nail salon ever!

This was my 1st time at this nail salon, and let me tell you it was fantastic. I was able to book…read morean appointment with Amy , and she did not disappoint. Amy was quick and efficient . They also offer drinks alcoholic and non alcoholic!! The salon is clean, and has a relaxing atmosphere to it. Highly recommended!!

I visited this salon about three weeks ago, and I must say, it was the best decision I've made…read more They provided exceptional service and genuinely interacted with their customers. Their attention to detail and professionalism made me feel valued and appreciated. I'm definitely going back to this salon.

I just had a mani and pedi with Jessica and I am sold! The quality and attention. I was on a way…read moreto my regular big nail salon and read silk nail reviews and decided to give them a try. So glad I did. Nice cleaner quiet quality no long wait. Plan to make this my go to spot.