I recently had a disappointing experience at the Whole Foods Market in Duluth, GA. I purchased two containers of strawberries from the same display. I ate one that appeared fresh, but the next morning I opened the second container and found several strawberries heavily covered with mold. Visible mold on soft fruits is a food safety concern, not just a cosmetic issue. Mold spreads microscopic spores, and contamination is often present before it becomes visible. That's why food safety guidance generally recommends discarding moldy berries rather than picking out the bad ones. When I returned the moldy container along with the empty container from the berries I had already eaten, the refund was processed, but the manager's primary response was to tell me that empty containers would not be accepted for refunds in the future. The bigger issue wasn't the refund policy. It was the lack of concern that I had already consumed strawberries from what appeared to be the same compromised batch. I expected someone to ask about my well-being and inspect the remaining inventory, not focus first on the return policy. Whole Foods has built its reputation on premium-quality produce. I hope this store strengthens both its fresh fruit quality control and its food safety training for customer service staff. read more

Customer service is not there! Return policy is bad. Think twice before buy because you will not able to return!!

Live laugh love the self serve at Whole Foods!! Their cranberry couscous salad is ALWAYS so fresh, vibrant and flavorful. The tabbouleh was very lemony and light, always a favorite around here. I've never tried the sesame cucumber noodles until now but they were such a delight. It was cold but sweet with a subtle kick. The veggie spring rolls were thicker than you would imagine and completely stuffed. The garlic mushrooms were very soft and flavorful. Honestly so much variety and changes in palate for a yummy, healthy filling meal. read more

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This review is only on berry Chantilly cake. Somehow, this location doesn't follow franchise recipe. Their Berry Chantilly cake frosting doesn't not contain mascarpone cheese. I spoke the main baker today and she told me that they don't change the frosting recipe and their frosting are made of chantilly frosting mix with heavy cream and almond flavor. When I told her that other whole food bakery use same chantilly frosting mix with mascarpone crème cheese she wouldn't believe me. I went home and looked up the whole food berry chantilly cake i frosting ingredients which are Heavy creamMascarpone cheese (which gives it its signature rich tang) Cream cheese, Powdered sugar (with corn starch/tapioca starch) Almond emulsion/extract (the secret to that distinct flavor) I don't know why this Johns creek location bakery doesn't follow the franchise recipe. read more

Despite the morals attached to this company, it does have a good selection of both produce and products, processed and otherwise. It's kind of close to us, and sadly is one of the few places that have certain things we need as practicing vegans. The issue with our last visit was the food area where you can make a plate. The food was not only picked over but also wasn't refreshed. It was practically empty and you could see people fighting to figure out what they were willing to eat as opposed what they wanted to eat. We normally get "brunch" here if we go here. But seems like maybe there are wharf certain times of day where you can get freshness perhaps. Maybe we'll try again another time... read more

Poor service and dirty customer restrooms, but there were a few standout employees like the cashier and the guy at the butcher department.

Been shopping there for years. Workers are pleasant. Its clean and an excellent place for take out lunch and dinner as well as eat in

I haven't gotten food from the hot bar in a long time, and I'm not surprised why I haven't this food is horrible and to top it off I paid over $40 for it and I'm a prime member. I believe no one should pay for or eat this over priced slop they call food. read more

I haven't been to "Whole Paycheck," I mean Whole Foods in over a year. My fiancé and I love this place, but we used to only go in for the hot foods or for certain specialty products. He used to love getting the brisket from the hot line back home on Maui (which was the only location we'd ever shopped at). One of my favorite items I used to get was the chocolate honeycomb - really good stuff! I recently stopped into this location to return an Amazon product and get a refund. The ladies at the counter were very helpful and the process itself took less than 30 seconds. I had my Amazon refund issued as an online gift card balance in less than 24 hours. I like that you don't have to bring in anything but the product and code to scan on your phone - no boxes or shipping labels as they take care of that for you. After the Amazon return, I browsed the store. This being only the second location I've ever shopped in, I don't have much to go on, but it was big, open, and clean like the Maui location. It was sad seeing the hot line only open at partial capacity, but better than nothing. A lot of my favorites were not on the line, but then I remembered there are most likely regional differences too, aside from COVID cutbacks. Overall, it was a nice experience though. There's plenty of parking outside and lots of good treats and healthy items to be found. I would definitely come back to this location for Amazon returns and goodies again. read more

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Pleasant stop for a bite after grocery shopping. Whole Foods always has a good array for grocery choices and most stores have outdoor seating for casual dining if you use their grab and go food area, also. The outside table twas very pleasant on a balmy afternoon. Food: We stopped by between lunch and dinner hours-around 3:30. Unfortunately, we were disappointed because their hot food bar was shorter on food choices than we have been accustomed to in the past, with scarce meat choices and the vegetables looked a little past prime flavor. My friends chose to go with the buffet items anyway and said they were about a 4 out of 5 stars. The salad makings and the pizzas were still fresh enough to be good. I chose to get food from the deli instead. I tried the chicken salad and the fruit salad. Not as good as the chicken salad that I had in the Kailua Whole Foods store. Some how it seemed a little grainy -like maybe it had been frozen and thawed. Their breads are always well made, so we chose a nice sourdough and it was good. We grabbed an assortment of the bakery cookies for dessert at home. The nut horns, pistachio cookies, and Russian tea cookies are favorites. We also couldn't resist the tiramisu in the bakery-it was yummy. Service : was pleasant and efficient Location: This location is good for us when we are in the area, and is usually busy. It is set back off the busy road, and has lots of trees to shield it from the traffic noises and odors. It isn't part of any other shopping strip. Ambiance -casual, clean, well stocked grocery, -The buffet was less well stocked than we expected, but we enjoyed the outside seating. read more

This one star review goes to the customer service department. To the woman who answered the phone on May 17, 2024 around 11:00, I called to ask a question for the seafood department or possibly to ask her since she picked the phone up. She quickly shifted me to the seafood department ( which is perfectly fine) but not before I caught her slick response before she transferred me which stated "No you can't ask me nothing". What is your problem? What is your purpose to respond with such a snarky remark when your entire job description is customer focused and customer satisfaction? Whole Foods please do better when selecting individuals to represent your company!! To the gentleman who answered my question in the seafood department and gave me additional information I absolutely appreciate you! Thank you for being an excellent worker. Kindness goes a long way! read more

ok woah. my first time at whole foods and wow. it's like publix and traders joe's had a baby and jeff bezos adopted it. LITERALLY. it's so clean and big. the bulk foods were so cool. the sushi selection wow. we looked at 2 and all the ingredients were clean. as in, zabiha halal. no rice wine or anything. the crunchy salmon roll was sooooo good. $14 but the pieces were big and it was very satisfying. their bakery is also amazing. and literally you choose ur bread, and there's a BREAD SLICER. and you can choose the thickness of the slice. then u just lift the whole thing on that silver top part and use that to slide it into the bag. and wow the sourdough was actually the best i've ever tried. it's so soft inside but crispy OUTSIDE. incredible. and also we were SO excited to try their matcha after hearing so much about it online. we were nervous to try the berry chantily flavor because we hadn't liked chantily cake. so originally it was 3 pumps of strawberry and 2 pumps of almond. but we changed it to just 1 pump of almond and WOW. beautiful vibrant green and just such a fun flavor. the matcha flavor still came through. lowkey just tasted like a strawberry matcha so maybe add more almond if you want. love that it had self-checkout and a worker really helped us find thai tea (they didn't have any), but she was so nice and helpful. all in all, would come again for matcha and bread. the only thing is, it's far from me . then again maybe that's a good thing cause i would be here everyday if i could be. ALSO THEY HAVE GINGER LEMON OLLIPOP WHICH WE HAVE BEEN LOOKING FOR FOR FOREVER. like i meant we checked at target, publix, kroger, walmart multiple locations AND SO YEA. just in case there's someone else looking for them. also they have OWALAS. however they only have the 40 oz sizes but the colors were so pretty. love whole foods, i understand the hype. read more

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Every time I buy tomatoes in this store, I see mold on them the next day. EVERY TIME! You guys definitely should do something with your mold-contaminated veggie shelves. I will find another store. I don't want to get health damage and pay you a penny if you don't care about the goods' quality. Adios! read more

Whole Foods Market - tomatoes - Grocery Near Me - Duluth, Georgia

I love Whole Foods and this was my go-to Whole Foods when I used to live in the Johns Creek area. I didn't frequent this place as much as Whole Foods is definitely on the pricier side, but I still liked coming here when I needed organic/well-being products. I came here for the first time in a while, and I was able to grab some dinner.I forgot how great Whole Foods hot bar and salad bar was... It was so good and affordable. I picked up about 1 lb of hot foods and it was only $14... very affordable for this current time! Whole foods also has clean foods and doesn't leave you feeling so greased out after a meal. This Whole Foods always feels like home to me and I'm glad I was able to recently return. I will definitely be back and Whole Foods is really a superior grocery store in every way possible! read more

Whole Foods Market - a wooden counter and stairs - Grocery Near Me - Duluth, Georgia

Received Whole foods fruit tart cake like this. I had them delivered via amazon delivery with 10 dollars delivery fee and $7 tip for the driver. But what's The point of getting it delivered when you get your cake so messed up you can't even eat it. Well, this is the 2nd time happening. I love Wholefoods but you gotta do better with delivery service. read more

Whole Foods Market - Fruit tart cake. - Grocery Near Me - Duluth, Georgia

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I called Whole Foods today and asked to speak to someone in the meat department. The call was transferred from customer service and connected to the meat department but no one in the meat department bothered to acknowledge my call. Someone placed the call on speaker phone and left me hanging. I decided I would deduct a star rating for every 20 minutes they left me abandoned in phone-hold hell. I knew there were employees present because I could faintly hear them talking and cajoling. I tried getting someone's attention by yelling into my phone, but to no avail. Everything in business is a test, especially as it applies to customer service. This is most assuredly the case for a premium priced store such as Whole Foods. If a consumer is going to spend an inordinate amount of money at Whole Foods, that customer better receive top notch service, not bottom of the barrel neglect. You'd probably conclude from my one one-star rating that I was kept in phone limbo for 80 minutes. 100 minutes if Yelp permitted a zero-star rating The truth of the matter is, I am still holding as I am writing this scathing review. 4 hours and 51 minutes have elapsed since I began my quest for customer care. You read it right, 4 hours and 51 minutes. Not one employee in the meat department had the minimal awareness level required to take a look at their department's phone. Had they done so, they might have noticed a caller was connected with no one from Whole Foods engaged in the conversation. What is a customer's time worth? Evidently, just pennies on the dollar the way Whole Foods calculates it. read more

Maybe it's just me, but I am just not a fan. I've only ever been to this location and I've been here at least 5 times. I just find the items overpriced. I've ordered full hot pizzas from here and honestly, they just aren't good. It's hard to F up pizza, but theirs tastes like cardboard. I've tried many other items from their hot bar/cold bar and salad bar. I'm just not impressed by any of it. It's all very bland and overpriced. Just not my cup of tea. read more

I'm a loyal customer here WF Duluth. However, yesterday at 8:48pm I was shopping groceries and the cashier didn't even greet us back. Also she was so careless throwing our products in the bags and the result is that one jar broke. Then we noticed our Whole Foods card didn't read our code to get the discounts so there was another person called Misha I think who helped us get our discounts and also who also was respectful and patient with us. I hope you can hire or train your employees better because the customer service is not getting any better. read more

I love Whole Foods Markets! WFM is my candy store. I appreciate the consistency of all WFMs I've been to. This location is always clean and organized. Easy to find items, and staff is always friendly and willing to help. My favorite part about WFM is their prepared foods department! Just as in their grocery aisles, they don't have artificial colors, flavors, preservatives and more in their prepared foods department. You can really see and taste the quality. Everything is clearly labeled and all ingredients listed. There's something for just about every dietary need. My family and I have tried several items on the menu, and have never been disappointed. Many of the items throughout the store are 10% off for Amazon Prime members, so always scan your Prime code if you're a member. I've scanned my code a few times not expecting a discount and have been pleasantly surprised! read more

You'd think that all Whole Foods stores are the same, but I don't think so. This location is the best one thus far because it's nearby, the staff are always really friendly, and they're always well stocked with everything. If you're an Amazon prime member, there's always really good deals for prime members only. The hot food section always smells really good, and they also have delicious freshly baked pastries for dessert. I also find myself coming to this whole foods for any Amazon returns I need to make. They have a small section/stall at the back, right side of the store which makes returns super easy and convenient. You just bring your item, and show them your return QR code. I believe the stall is only open from 10am to 8pm. Great location and great store overall. read more

I purchased a Chantilly Berry Cake for a baby shower. I have had them before over the years and they were wonderful. I got home, opened the box (someone who was helping me with shower picked it up for me) and the icing on the cake was so thin you could see the cake through it in big spots all over. It looked like a ten year old did it. The berries were lined up in rows and someone in the kitchen looked at it and said, Oh! It looks like they were making a flag. I had to rush to the store, get the items to make the Chantilly frosting, re-frost the entire cake and put fresh berries on the top the way it was supposed to be. I paid 70.00 for this cake that was embarrassing to put out, and it caused stress the day of the shower because of course I had not budgeted time to have to redo a cake. I will never buy a cake from Whole Foods again. It appears they don't have the standards any longer that they use to. read more

I shop at Whole Foods once in awhile for their flowers, baked goods, and hot bar. I enjoy all of the selections provided at this location. The staff is also helpful if you ever need anything. WF is pricier than most other grocery stores but a great option for select items that can't be found elsewhere. read more

The butcher over-packages everything: food in plastic bag, then in waxed brown paper, then in ANOTHER plastic bag. This time I asked for just the one plastic bag. He said, "I really can't do that" and started wrapping in brown paper. I asked, "Is it the law?" I mean why is it so difficult for customers to get what they ask for? He gave it to me in the one plastic bag and threw away the brown paper. I'm not shopping there again. read more

Yelp needs to remove the check in offer for free chocolate bar since I was just told that Whole Foods does not honor this... Gosh, thanks for making me walk extra length in my uncomfortable shoes... Other than this, this location is one of the better whole foods in ATL with great variety on items and hot bar. Didn't see the extensive hot bar like the Buckhead location with salmon, meat, and veggies behind the counter with staff on site but it did have mochi station~ Love that it has more wide open space with private parking lot that doesnt share with other stores. Sign of being in the burbs. read more

Whole Foods Market - Grocery Near Me - Duluth, Georgia

Buyer beware when ordering fully cooked turkeys from this store. We ordered and paid $69.99+tax for a fully cooked roasted turkey online and picked it up on Christmas Eve. Instructions stated that it is fully cooked and could be served cold or reheated. To our dismay when we opened the turkey on Christmas Day with the intention of slicing it and serving it cold it was full of blood. It was quite disappointing! The outside was brown as if it had been cooked but the inside and the blood pouring from it made it obvious that it had not been cooked to the proper temperature. Shame on them for being so careless! read more

Whole Foods Market - Bloody turkey was sold as a fully cooked turkey. - Grocery Near Me - Duluth, Georgia

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Most Over Priced average steak. I shopped there because of amazon return. I will not be back.

I am a huge fan of Wholefoods, although the place is quite high in price, you know that you will always get high quality products and they back their prices. If something is marked wrong, they will refund the price and give you the item free. Yesterday was my first time here at their Johns Creek store and I must say, I like this store more than the one off Ponce. This store is huge, they have a great selection of items, have a chef (Fish Grill) and sushi table that you can order food and eat at and they have a massive hot food buffet. The food here is $9 per pound, but extremely fresh and there is an excellent variety of different types of ethnic food, which I really enjoy. Wholefoods now has the 4 for $4 tasting deal, you can try different prepared dishes, and these are very healthy. One of the dishes that I tried was their whole foods quinoa salad; OMG this stuff is incredibly good. They quinoa tasted like it was freshly sprouted. I'll be back and will pick up a pound. This is a vegetarian dish. When I am in the area, this will definitely be my new Wholefoods Location. [Review #320] (Eighty Review of 2015) read more

Whole Foods Market - 4 for $4 - Grocery Near Me - Duluth, Georgia

I love this Whole Foods. It's never crowded and the employees are always willing to assist with locating items when needed. On this visit, I bought their TTLA sandwich. It was so good! read more

Whole Foods Market - TTLA sandwich - Grocery Near Me - Duluth, Georgia

There is so much amazing and healthy food! We had the BEST checkout person. Katilyn was so nice and had amazing recommendations! 10/10 would recommend! read more

Whole Foods Market - Grocery store - Grocery Near Me - Duluth, Georgia

This Whole food do not welcome 'black customers' as equally as their white customers. I was racially targeted at this Whole Foods on 6.10.22 , while attempting to check out using their self-checkout. I only had 5 small items and two of the items were not scanning. There was a female Asian employee named "OH" that was working the self-checkout. OH, refused to assist me, but sneakily watched me struggle with the bananas and dessert item I had that were not scanning. OH, snuck up behind me like a cat and zoomed on me only because of my race, she never offered her assistance. Once I located her to request assistance she did not want to help me, I requested a manager and she brought over another non manager employee, "Norely" whose attitude matched OH, and only escalated the matter. I eventually spoke with Emily who then apologized but the damage had already been done. It is not a good feeling to be targeted because of your race. If this is WHOLE FOODS belief then, I prefer they close their doors for good. I DO NOT RECOMMEND this Whole Foods, most of their employees are RUDE, UNPROFESSIONAL, and ANGRY. If you decide to shop at this Whole foods please do it with caution, make sure you have a cell phone that records, for your safety. Shopping at this whole Foods while black could possibly end badly. Be AWARE read more

Whole Foods Market - Proof of purchase dated 6/10/22. - Grocery Near Me - Duluth, Georgia

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I love this Whole Foods location. Lots of good and healthy options for prepared foods. It is pricey, but when I am feeling indulgent, I will grab some great prepared food to sustain me through a long day. The food quality and choice are always excellent. I am particularly a fan of their protein boxes. I like their salads, too. The store layout makes it easy to find what you are looking for quickly and efficiently. read more

Yes it's pricy and full of granola tree huggers (myself included) but I do love a nice selection of organic and non GMO goods. This location is extremely clean and well stocked. The day I went in, a Saturday, had a bunch of samples and people doing demonstrations. I enjoyed it. The customer service was really good, and the cashier thanked me for bringing in my own bags. I like this chain but it is too expensive for me to go to on the regular. I'd recommend this location and I would certainly come back read more

I've come to appreciate how consistent Whole Foods is, no matter where I am. We picked up a few other things but my review is for the cafe: Don't come here solely for coffee. We arrived around noon. The cafe was not manned. Someone from the bakery department had seen us standing there and walked over. Of the self-serve coffee dispensers, they were empty, so no coffee and the person had already left. We wanted something from the menu and it was unavailable. I'm pretty surprised because my local WFMs always have lively cafes. So, we went across the street to Panera. read more

Excellent source of cold pressed juices, fruits, vegetables, seafood and dry aged steak. I got some amazing oysters the other day, I'll be coming back for more once the Thanksgiving break is over. Interactions with the staff have always been a positive experience. read more

Whoever is running the meat and diary section of this whole foods should be fired. Ive bought yogurt, chicken, and milk here that has gone bad even though the expiration date hasn't passed. Picture below is mold growing from the yogurt I just opened. read more

Whole Foods Market - Mold - Grocery Near Me - Duluth, Georgia

I've been to several whole food markets and my sister has been to more than I have. She loves these stores so anytime we hang out she forces me to join her. This was our first time going to this particular location and she was like a kid in a candy store. They have a NUT section with several nuts and flavors to choose from. The prepared cold food section has its own section with more options and a bar where you can sit and eat it. They have a very large seating area where you can enjoy your purchases. They also have chocolate section! They even have a seating area to the side where you can watch tv. She's describing all this to me as I type and she chomps down on their delicious chocolate chip cookies. Overall this is a really cool location and i get the feeling some how, some way, we'll probably end up here again even though it's nowhere near us. read more

Whole Foods Market - Delicious chocolate chip cookies! - Grocery Near Me - Duluth, Georgia

I love this market! It's a little pricey but I can certainly find whatever I need as far as organic food and natural soaps , essential oils, and medicines. I especially like to grab sushi from thier sushi bar. It's made fresh daily and I find so many new sushi recipes. I especially like the fresh avocado and cucumber roll that's rolled in lettuce with no rice. It came with this delicious chilIi peanut dipping sauce. I took this home and so enjoyed it!! read more

Whole Foods Market - Grocery Near Me - Duluth, Georgia

Decent size for a Whole Foods. And easy to get in and out of the parking lot. Wish there was one closer to me. But worth the drive now and then. read more

Whole Foods or as most people call it, "Whole Paycheck" is not just a place you go to buy groceries but also a spot you can go to grab a bite to eat as well. The prepared food area in Whole Foods gives the customers a variety options ranging from pasta, barbecue, seafood, vegetarian, subs, desserts, etc. I could go on and on. Most of the food is priced by weight at the cashier so keep that in mind in case you go overboard with your plate. My Recommendations: -Garden Pizza -3 Cheese Pizza -Spaghetti Meatball dish -Mac n Cheese -Green Machine Juice http://www.wholefoodsmarket.com/stores/duluth read more

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My favorite store in the world! Hot food is cheap, and the salad is all washed thoroughly, unlike other places. I like their extensive selections and the convenience this store has to offer. I love this place a little more than the Alpharetta location. THAT location has $3 beer though. Also, the wifi here is super fast and free with no password. They also got some of the most well-lit parking lots at night. The Allegro coffee here may not be the best, so skip that part if you have a high taste for coffee. read more

Whole Foods Market - Grocery Near Me - Duluth, Georgia