Charlie Gelber presents himself as an honest broker and an unimpeachable expert on all things 335…read more He also takes pains to portray himself as a dealer who discloses everything regarding the used instruments that he sells. For these reasons, I trusted Charlie with my first major purchase of a vintage guitar. After trying several different vintage ES-335s at his midtown Manhattan office, I selected a refinished early 60s stoptail model for $8,500. According to the information he furnished on the receipt, the guitar has "Original PAF pickups, appear to be unopened. Correct or original bridge, stop tail, knobs, pickguard, and truss cover. Repro Kluson tuners. Harness has been updated with new 3 way switch but pots are likely original".
After I purchased the guitar, I took it to my local tech for a set up and intonation. He looked it over admiringly. When he flipped it over to look at the back of the guitar, he immediately said, "headstock repair, eh?" "No, not to my knowledge," I replied. Charlie had never mentioned any such repair and I took his word as gospel. My tech (a highly-regarded Manhattan guitar technician with a great many years of experience) showed me an area where the neck meets the headstock and pointed out how, in that area alone, the refinisher had used an opaque lacquer, which makes it impossible to see the wood grain at the point where the neck meets the headstock. The wood grain is otherwise clearly visible on the back of the neck and headstock. He also pointed out a horizontal break in the finish where the neck meets the headstock that I hadn't seen. "That opaque lacquer", he said, "conceals what they don't want you to see". I took the guitar to another technician to get a second opinion (the second tech was also very experienced and is a veteran of George Gruhn's Nashville shop). Without being prompted, he immediately pointed out that a neck/headstock repair had been done. Shortly after this happened I was playing the guitar in bright morning sun and I noticed a thin crack on the back of the neck and headstock, running from the area just behind the nut to the high 'E' tuner. I had not noticed it before. Now I had two experts who had stated that an undisclosed repair had been made and a visible crack that I had seen with my own eyes. At this point, I emailed Charlie and told him what the techs had said and what I had seen. Gelber claimed to be completely unaware of any headstock repair and asked that I bring the guitar in so he could see it for himself, which I did. When I showed him the crack and the lacquer area, he attempted to downplay the significance of the visible crack saying it probably came from a tuner change. He then said, "Since I am supposed to be The Man, just to dispel any possible doubt, I will refund you $1500 since I should have seen this before I sold you the guitar". However, before he gave me the money he said he wanted to speak with my technician and show it to his own repair guy first. I left thinking to myself, "what a stand-up guy." However, after that meeting, Charlie started ducking my calls. I finally received an email from him in which he said "I can probably get it X-Rayed" and "I may call your guy to talk about the repair". I strongly sensed that a weasel move was coming and I was right. He never did either of those things and never came through on his pledge to refund the $1500 either.
Recently, I decided to sell the 335 and turned to another vintage dealer for assistance. This dealer--who has 30+ years of experience and is highly-regarded-- went through Charlie's refinished 335 with a fine tooth comb (since his own reputation as a seller would now be on the line). He immediately pointed out that the tail piece, listed on Charlie's receipt as being "correct or original", was, in fact, neither. If I were to replace this part with the correct one, a vintage 335 tail piece runs $750 to $1000. The new dealer also noticed right away that there had been damage and repair to the back of the headstock.
I now feel rather foolish for having taken Charlie's well-cultivated reputation at face value. In the best-case scenario, Charlie sold a guitar that he hadn't carefully vetted. The worst-case scenario (and the one that I strongly suspect to be the case) is that Charlie knew about the defect and the incorrect tail piece and hoped that they wouldn't be noticed by a trusting novice buyer. I turned out to be that buyer. I will be more careful the next time. Caveat emptor folks.