My wife and I had a Groupon so booked our appointments on Saturday when our parents visited us. We…read morewere running late since we dropped off our parents at the Eagan outlet mall. So, we rushed over to the salon for our haircut. The nice owner quickly got me in even though we were 20 minutes late. Then, he cut my wife's hair and made sure it was the right length for her. We felt bad so tipped more for the inconvenience. Overall, the owner was very accommodating and really happy with his attention to detail in styling our hair.

I am done with the Sport Clips, Fantastic Sams, Great Clips, etc. Magic is a great guy and he runs…read morea clean business. They take their time and make sure you get what you came in for. This is my go-to from now on.

If you get a quote over phone, ask for the person's name. My initial quote was inflated my $5; I…read morejust told the stylist that was going to be her tip money. The shop comprises a group of women that are not licensed but manage to do a decent job with weaves. I mention this only because there is a clear difference in a licensed stylist. For instance, I assume in cosmetology school you are taught more than just how to do hair but also the basics of running a business. The customer service portion here is missing. Such as I once found myself in a pointless argument with a stylist over how many packs of hair I needed. I am sure this is why she inflated my price :/ Nonethless, the job was decent for a short term fix but my experience didn't make it enough for me to want to return unless I desperately needed my hair done on a Sunday, as they are open 7 days a week. One stylist in the shop was working on three heads at one time! My appointment time was 2 hours, total. And that was the shortest time. No one who was there before me, left before me. That would have left me enraged! Being in a salon all day is a stylist's job NOT mine.

Straight scam! I would not recommend for anyone to get any services done here it was such a joke…read more Lacked serious professionalism. From the beginning I wish I would have reviewed their reviews first. Let's start from the beginning. My friend called and set up an appointment for each of us to have our hair done she scheduled them about 2 weeks out for 3pm we get there I was not approached-yet waved over to a chair at 4pm a hole hour later. I don't know my stylists name as she never introduced herself but I picked up on it being Ashley. None the less I spoke to Ashley she asked me what I wanted done I asked for a partial sew in I want to be able to wear it versatile up and down and part it in the front where I wanted. That was not my result. I had the top track like a halo around my head and she realized she messed up but proceeded to tell me that's what I asked for so I could wear it up and that she underestimated how thin my hair was because even pulling it up was still visible. I was just trying to process and look at my hair I was clearly disappointed but not sure what could be done so I go and get cash because it's cash only and left my friend for her hair to be finished and upon my return all eyes were on me like clearly I was a subject of discussion in my absence and the owner approaches me and proceeds to tell me that this what I asked for chucked it up to a miscommunication made no efforts to make amends and then continues to tell me I must pay for my services because this is what I wanted after I clearly stated it is not. She told me to pay for my services and I could come in in the future have them re do it to what I want but it's more expensive but she would give me a discount as if I wanted to ever return. When I left I felt so embarrassed ashamed and taken advantage of. I then found out the next day during my absence to get my cash to pay these people they were intending on getting physical with me if I complained. Literally bullying me to pay for poor non quality service and making me feel ashamed. It gets worse when I find a Godsend to fix my hair to my satisfaction and upon taking everything out to restart her braids were sloppy and rushed the sew in was trash she cut my tracks and proceeded to put glue in my hair! I had to start alll over! How unprofessional, and crude she clearly didn't have any idea how to do hair or she was so rushed or she pretended to be that she was careless or she clearly had a personal vendetta against me because she was being spiteful. It was an unwelcoming service I had no idea people were so crude it's really sad that this is a small black business in the community that I would have loved to support and share but they let themselves be a stereotype and lack class.

I needed a wig to give me a style. You can see the big WIG FAB sign from the street. I have the…read moreworld's smallest head and they have a good selection of petites. I tried on different ones and then the perfect one jumps out at you. I didn't want to go as short as my last one and this had some length on the neck. It was also close to my natural color too. Cheryl was great and explained a lot of things like why I should get a wig cap and grip. In spite of not being able to get a 70's shag, I left pretty damn happy.

Buying a wig is hard because losing your hair is hard. This was my first experience trying on wigs,…read moreand it was pleasantly reassuring. My only regret is not having a friend along to help me decide which wig to choose. I left feeling well informed and ready to regain my confidence.

i said don't cut the front. they cut the front. i didn't ask…read morefor a fade. they gave me a fade.

This location can work on improving its service…read more Plan on waiting significantly longer than the stated times. The manager David is trying to move fast but has to meet product sales goals so that slows him down. The other stylist have zero sense of urgency. So I checked in online and there was a 12 minute wait - just the right amount of time to get there. So arrive in 10 minutes and I'm number 2 in line. Number 1 is not there. Does the hairstylist take me? Nope. She proceeds to get her choirs done and number 1 in line shows up five minutes later. Apparently they are friends and apparently this hairstylist only takes females. So of course she has to take her. And of course her friend wants a shampoo and they have to make small talk. So besides seeing customer who checked in online and would have been a quick haircut she waited for her friend to show up and now I'm sitting here waiting. A 12 minute check in wait time on the app was really 30 minutes. Such a waste of time. What's the point of the app if the staff doesn't have a sense or urgency. I understand the app not being 100% accurate and an estimate but this was on the staff. This poor level of service is why locations eventually go out of business and people lose there jobs. Great clips is not a full service salon. Need to make it up on volume and speed of service. The owner needs to get involved and do a better job of training they are leaving a ton of money on the table. 1. If you have customers who have arrived - don't do choirs that can be done later and actually provide them the service 2. Be cognizant of customer wait times - yes you need to provide a high level of service to existing customers but be cognizant of wait time of existing customers. Don't need to carry one with small talk. 3. Time how long they take per customer - spending 30-40 minutes for a haircut is unacceptable. An hour for shampoo and haircut is not the business model. 4. Limit the amount of turnover time. Having customers wait five minutes between customers is unacceptable. Workers are slow. No sense of urgency.. The actual haircut I received was pretty good. But the waiting room was getting full because it was taking a few staff members so long to actually do anything and my stylist clearly felt it and needed to finish. Just a mess and inconsistent.

I was just here, hated every second of it. I had gotten a perm over the summer somewhere else and…read morewas wearing it long but wanted a cut to give some structure and movement, but still be able to play with the texture of the perm because I like it. I scheduled with Hasaan. Showed him two videos and a photo, he only asked me "you want to keep it full in the back?" I said yes, because it's like that in the photos. I felt like he barely looked but I didn't question because sometimes people are just that good, they already know what's up by a glance. He asked me if I liked the perm, I talk about how I grew my hair out for a year and how I didn't want to keep getting fades because it was too much maintenance to go every 1-2 weeks. Other than that he doesn't talk to me which is fine because I only really want to be communicated with about my hair and haircut. Basically no consultation about my hair and goals, especially as a new client. He busted out the clippers and before I could protest all my hair is gone. He asks if the length is good afterwards, all I can say is yes? What am I supposed to say, hey can you glue my hair back on my head? I obviously didn't want it any shorter. Look, I don't tell people what to do in their own profession as I am not a hairstylist but it really should've just been some scissor work. Even with the longest guard it would've still been shorter than what I had asked for. I was just asking for layers and a trim - if that was not communicated through the photo and videos I shared then why wasn't I asked. The back isn't even "full" like he confirmed with me, it seems like he just wanted me in and out and gave me a generic short haircut I didn't ask for. It's uneven, I have long stray hairs. My hair is sticking out because he cut it short, which I didn't ask for, and when it's short it sticks out. I know my hair, that's why I didn't want it. Paid $45 for the haircut (plus tip because I'm not a jerk and I know people need to live). Could've gotten this haircut somewhere else for less. I was and still am irritated as hell because I just don't understand how it went from what I wanted to what I got. He didn't even try. And I effectively lost time spent growing my hair out and money I spent on the perm that he just cut off. This was by hair the most messed up haircut.

Andy, the owner and one of the stylists has given me the two best haircuts I've ever had. You can…read moretell he is truly passionate about what he does, and takes great care with each haircut he gives. He also remembered me at my second cut, despite it being a year since my previous cut. I'm moving away from the MSP area, but Andy has set the bar incredibly high for any haircut I get in the future.

The owner is the stylist and Azeb/Azti is the braider. Azeb…read moreis so nice and did a great job. I brought my own hair because she didn't have the color I wanted and it's 24 inches (the blonde ombré). My mom came a few days later and got braided, too. She was accommodating since we were visiting Minneapolis for a week and I really wanted my hair done. The ombré hair took somewhere between 5-6 hours and went to my butt because she was feeding it in to keep a consistent shape. The black hair took about 4 hours. Both styles are knotless. If I lived in Minnesota I would definitely keep going!

Hayat has been someone who I had no problem being a regular customer for. Her shop has always been…read moreimpeccably clean and a generally calm place to be. The decor in the interior is very well-organized and makes you feel right at home. Hayat, herself, is a talented hair dresser who really knows how to take care of your hair and also offers tips on how to continue taking care of it at home. She offers personalized treatments for very little extra to make sure your hair has what it needs. She is very swift and doesn't keep you longer than you should be. She is very diligent with appointments which means you never have to wait for the person before you to be done before she starts on you. Extremely professional and accommodating. I have also enjoyed the addition of a braider to her store who has also been an absolute joy to get your hair done by and they are a great match. There is always parking on the street and I have never had problems with safety in the neighborhood. I have really enjoyed always getting my hair done by Hayat and continue to highly recommend her to all my family and friends who have also agreed with my observations. Thank you Hayat for the great work!

He cut off my mullet without discussing it with me. He said it was because of split ends. I may…read morehave had some, but 5 inches of hair didn't need to be removed. Even if it did need to be, I had already told him I was attending a wedding this weekend. He should've given me the choice to wait until after then to make such a severe change. Hairstyles are a part of a person's identity, and a guy puts a lot of trust in a barber to maintain it. He betrayed that trust. When I said as much, his casual "well sorry man" response did not feel genuine.

Quick and professional My go to spot whenever I'm in the…read morearea. Call ahead and grab an appointment.

Ken is a seasoned professional with a long history of excellence as a master barber! The…read moreenvironment is welcoming as is Ken's demenor. I highly recommend Ken!

The address has been updated. The owner of the shop is incredibly nice. Josh does great work and…read morehas great services. I highly recommend them.