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    Who's Your Captain

    1.0 (1 review)

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    10 years ago

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    Rainbow Haven Resort & Marina

    Rainbow Haven Resort & Marina

    3.9
    (7 reviews)
    107.6 mi

    My family and I, along with families from Oklahoma, Arkansas, and Springfield, MO have been booking…read moreat least a weeks stay at Rainbow Haven Resort and Marina in Rockaway Beach, MO for over 20 years. We call each other our "vacation family" and our kids, and now my grandkids, have grown up together, learned to swim and made so many memories at this resort, that it is almost painful to create this post. We have outlasted 3 previous owners whom we also considered part of that "vacation family". They were welcoming people who did everything in their power to make a stay at Rainbow Haven Resort and Marina as memorable as it could possibly be. However, that all came to an abrupt end yesterday. Sometime in the early afternoon, we were told that they closed the books out every Saturday and we needed to pay our bill before the end of the day, just one of a string of BS lines that I completely don't believe, a day before we were to leave. So before I went to the office to pay I checked the website to verify the price of the room so that I knew approximately what I was going to be charged. BUT when I got in there I was charged around $50 more than I expected. Mind you we had already been told that the reason there were no BBQ grills on the decks any longer is because the insurance wouldn't pay if the place burned down and they had provided the grills, but if the guests brought their own it was ok. WHAT?!?!?!?! The next one was that we should have seen the pool 2 hours before we got there because "it was pea green". Speaking of the pool, you can see in the pictures below, what we had to deal with all week. It was not cleaned 1 single time after we got there on July 1 and still hadn't been cleaned when we left on July 9th. So an argument began regarding payment and I refused to pay anymore than what was stated on the website for the room. She continually told me that the website had been updated to which I replied, "I will bring it up and show you right now on my phone". Her reply about the dirty pool was, "You were in the pool everyday. Why didn't you tell us". "BECAUSE IT IS NOT MY RESPONSIBILITY TO TELL YOU TO CLEAN YOUR OWN POOL!!!!! I DON'T OWN THIS RESORT YOU DO!!" The argument with her ended with her stomping off into her house and telling me we were no longer welcome at Rainbow Haven Resort and Marina. I CANNOT abide liars and underhandedness and those 2 people are the epitomy of both words. The pictures below show just how bad the pool area was and the boat dock was such a joke that it took 2 people to get our boat out because you had to be a gymnast to maneuver around the kayak that was laying on the walkway obstructing it. The last straw was that they sat on their deck the entire time watching us AND called in some kind of "security wanna be's" to hang out while we were leaving. I really take offense to someone with guns on their belt hanging around while we had our grandsons with us and were only packing our stuff and leaving. I would caution EVERYONE to stay as far away from this place as possible and if you have made a deposit for a stay in the future, be prepared to not have it returned because the place is going on the market in October and at the price they are going to ask will not likely ever sell and they will wind up giving it back to the bank. They may be able to convince others that their lies are true, but I have learned quite a few things in my 50+ years and dealt with better liars and cheats than they have ever thought about being. PLUS, I have ran that resort for a couple of weeks at a time for more times that I can count and know how much work it takes to run it. But I did fine and did my full time job to boot!! It was the people that you came into contact everyday that made me go back again and again, whenever asked. I totally enjoyed it. So our Rainbow Haven days have come to an end but next year will bring a grand adventure that will create new memories!!!!

    Under new ownership as of this year, I highly recommend renting a boat from here! Mike was super…read morefriendly, knowledgeable, and helpful with great tips on where to fish. Pontoon boat was in great condition and we felt it was a great rate for having the boat from 8 am to 6 pm.

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    Who's Your Captain - boating - Updated June 2026

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