I had an appointment and they said they couldn't take me. I was the last appointment that I was…read moreunaware of. I was there 20 minutes early.I filled out the paperwork and the receptionist said I needed to do it all over again because I crossed something out.They just wanted to leave. They couldn't care less that I have a lump in my breast

trash. crappy customer service. lazy workers. You cannot get through on the phone at all. U cannot…read morecall directly and have to wait on hold multiple times. Just an all around crappy organization.

Been coming here since I was 12 weeks pregnant I am currently 39 weeks! I would like to say the…read morestaff is excellent. Maria, Cynthia, Erica, and the other mid wives through UC San Diego health are amazing. I felt truly supported. They provided me the resources I needed as well. Parking can be tight and wait times are normally really quick depending on time of day obviously. They get the job done! Helped me apply for WIC as well as enter the doula program and they ordered my breast pump for me, car seat, and belly bands! Also recommended me over to doctor rashid to help with my pregnancy carpel tunnel!

Came back to leave a final review. Went my whole pregnancy with them and they truly did an amazing…read morejob every time I called for an issue I was seen quickly responded back and staff were just amazing from beginning to end. Had my postpartum check up and will miss the prenatal team thank you, Erica, Cynthia, and Maria and all this stuff, you guys did an amazing job with my pregnancy and we are so thankful.

This has always been my go-to Planned Parenthood location. The staff are consistently friendly, and…read moreonce you're called to the back, everything usually moves quickly. One time I came in feeling lightheaded after not eating all day, and they were kind enough to offer me snacks, which I really appreciated. That said, my most recent visit was frustrating. I waited an hour and 25 minutes past my appointment time before I was called in. That kind of wait is just not acceptable, especially when they have a strict policy about turning patients away if they arrive late. I was told at check-in that it might be up to a 30-minute wait, which I was fine with, but this went way beyond that. I had work and other responsibilities to get back to, and it felt like there was a real lack of respect for patients' time. I understand delays happen, but if they expect patients to be on time or risk losing their appointment, the same courtesy should be extended the other way around.

I am very surprised about their service today, compared to what they did about 8 years ago plus…read moreduring Covid which I would have gone to a different location, but this morning when I brought in my wife for check up, they did everything for her with care, they helped her going thru all the testings. I really felt that and I appreciated what they did for her, even get us another appointment within days. The only disadvantage for this building is parking, otherwise. Thank you

The worst place ever no one speaks English and the coordination of care is horrendous! Do not go…read morehere!!!! Im saving you the trouble because of the lack of care I may have serious issues that aren't addressed. I was just in the ER for 2 weeks! The office staff is just as bad!

Awful! Awful! Horrendous crew and staff!!! They don't care about you or your time and don't do…read moreanything to help patients! DO NOT GO HERE!!!!

Ehhhh.... I had an appointment here to get my right foot…read morechecked out as I've been having pain for several months. Appointment time was at 10:50, check in at 10:30. I arrived early at 10:20 and they called me in right at 10:50 so I thought great, they're Moving fast.... Well here I am over an hour later waiting in the room, still not seen by the doc.... wondering if they've forgotten that I'm here. I'm a nurse so I know things take time & trying my best to be patient but honestly this is crazy. Don't think I will be returning... Update: Was finally seen by the doc (she was actually a resident I believe) and she was really good, so I increased my rating- but if it had not been for her I would have rated it 1/5 stars.

Super crowded, parking lot very limited, you have to figure out which lines you need to stand on,…read moresince there are at least 3 different services here from women health to adult clinic and something else, at least you can get an appointment here, and hopefully they won't be canceled like some of the reviews I read. Well, I landed one appointment in 2 more weeks which is the earliest one. So far all the appointments for my wife are kept and scheduled ahead of time, but be aware that each visit you will see a different person, nurse, doctor, practitioner due to the nature of this program. You don't have to come super early because unlike other clinics they won't see you early until it's your time, so avoid waiting in the lobby for too long

This isn't the first time I had this problem that they call me and tell me my appointment is at 1…read moreo'clock or 115 and make me come in early have to wait find out your appointment is at 2 o'clock I don't think that's right at all my daughter went to talk to one of the supervisor she was helpful they did call us in the back and then they saw us at two o'clock it wasn't the drs fault she was great and helped us with everything every step of the way I won't recommend this location because the ppl here that make appointments don't know what they are doing and how to talk to us and don't make since

Walked into the clinic today with an understanding that I had a 1:30 appointment. I had spoken to…read morethe male nurse ( who is very helpful ) on Thursday's and he assured me I had the appointment for today Monday at 1:30. When I walked in to talk to the front desk lady I believe her name was Adriana she had a very rude tone to her. Maybe that's the way she talks but if she does she should not be speaking to patients and maybe working in the back instead. Also I understand they are working in the middle of a pandemic and I'm sure working with patients everyday isn't easy and can be stressful but we all choose our jobs and if you don't like it then quit. She asked what my name was and she said right away I didn't have an appointment I assured her I had spoken to the nurse a few days back she asked which nurse and I said the guy to what she responded with what guy there's several. I then told her no you only have one guy and she said we have one Male nurse ok maybe my bad for not being clear. So I said yes the male nurse is who I spoke to and I asked her could I speak to him he knows who I am. I had spoken to the Male nurse on Thursday about 5 times so he knew who I was. So when I asked to talk to him she said he's with a patient you can wait again in a rude tone. I asked if she knew how long it would be because I'm disabled and unable to sit or stand for too long. She said idk and looked away I said ok and went to sit down. I then heard the nurse talking in the back and got up to ask how much longer since I had been waiting for a while and my back and leg were starting to bother me. She once again said he was with a patient and didn't know how long it would take. I waited for a bit longer and then I choose to leave the clinic I was in too much pain and I was frustrated and angry that someone could be that rude. I tried calling the clinic to see if that way I could be transferred and she again was rude over the phone and said he was busy. I get it life is stressful at the moment but if you work with people every day then maybe you should have a better attitude. I have worked in customer service manager my whole life 20+ years and I could tell you I would have never hired her to work around people. Her demeanor towards people the way she talks that's not want you want your patients to deal with when their in pain or trying to see a Doctor. She has absolutely no people skills and can't really interact with patients. I would think people skills would be important since you have to talk to so many every day. But she doesn't have a clue how to deal with people. I've dealt with a lot of people in my life and she was just rude and unprofessional. Had no empathy for people. It's just sad that she has done this to more people other then me. I would give the clinic 4 stars because the Male nurse and my Dr are very helpful but I'm giving the 1 star to her for her horrible customer service ! I've found that she's not the only front desk person that has no people skills I've actually dealt with others within your company. Not

Let me just say that I love my doctor! Dr. Dwabe has been nothing short of amazing as well as his…read moreteam. I have to thank Jenny for being very patient with me as I know I have been her personal headache lol. I am 32 years old and feel like I finally found a doctor that I will actually stay with. They're always on top of things and for that I am forever grateful. If you're looking for a new doctor, you have definitely found the best here!

This office is basically a little shack on El Cajon Blvd. Seemingly nice people but not overly…read morebright or forward-thinking. They had antequated equipment. I met Dr. Dwabe who at first seemed nice but later turned out to be an egomaniac control freak. Why do I say that? I have a very bad low back, so bad, that I need to see a surgeon & pain mgmt. He had access to my MRI but did not look at the reports which showed a very bad L4/L5 that needed attention. I was referred out but also needed pain meds to get me to other appointments, he gives me 50 mg Tramadol to a man with a bulging disc!!! The last straw was him refusing to fill a sleep medication that I have been on for a good amount of time, in fact knowing that I was out. I'll NEVER go back to this quack doctor again, he is worthless!!

I had a great experience from the lady at the desk to the doctor. My only gripe was I had to come…read moreback for X-rays and given that I live on the opposite end of the county. Anyhow went back and the tech was super nice. Done... hopefully.

Overall unfriendly staff. The doctor was abrasive and hurried while performing his exam. There is…read morenothing welcoming about the environment. Avoid if at all possible.

I want to express my gratitude to Enrique (medical assistant) for his kindness and attentiveness…read moretowards my mom.

Sits difficult to get a fast appointment but they will accept walk ins. Have had a different doctor…read morealmost every time but they read chart thoroughly and try to link with past. Doctor's and hospitals .