I would not recommend this funeral home to nobody. They had my cousin there and the day of his…read moreviewing/funeral they told us that they was only going to allow viewing for about one hour because they couldnt keep him out as long as what they wanted to because they said that he was starting to thaw out and they was going to have to close the casket. After everybody that was there got to pay their respects they tried to close the casket but it would not close all the way. Me and my aunt walked in there where he was at and were talking then a lady that worked at the funeral home came in there and very rudely told us yall can not be in here and yall better not open that casket lid. My aunt looked at her and said lady we are not doing anything and we are not even touching the casket so leave us alone. If you are going to be in the funeral home business you need to make sure that you hire people who can be friendly in a time like this. Everytime I have ever been to this funeral home they have always been so rude, and hateful to people.

we were very pleased with Companion from the first day to the last. Hayden was very helpful as was…read moreMerica, Nikki & Robert. we had Carolyn's memorial gathering at the Olive Branch & it was the perfect place for the occassion. they were all very professional & went out of their way to help us the entire time. we would gladly recommend them. The family of Carolyn Dunn

I was searching for cremation services and came across this funeral home with great reviews. This…read morefuneral home had everything we were looking for with exceptional service. Paul and Brad were very patient and understanding. We appreciate the kindness as we mourn the loss of our beloved grandmother. We will definitely recommend.

My sister passed away, unexpectedly. The staff was professional and understood our limited…read moreresources. They called and texted; and kept me informed. I would definitely have Advantage care for future needs.

Recently I had the opportunity to visit Heritage Funeral Home in Chattanooga to plan for the…read morefuture. I met several staff members there and all were very friendly and accommodating. I wanted to plan for my funeral and pay for the cost to not have that burden placed on my loved ones. I met with their staff Teresa and Stephanie and they worked with me making my plans as to what my final wishes were. Every aspect was covered so I know there will be little to nothing left for my family to do. I dreaded making my plans but Teresa made this so very easy and I felt extremely comfortable with my final wishes. I recommend Heritage Funeral Home and Teresa Barnes for making a difficult situation easier.

My family recently needed the services of Heritage Funeral Home. They were very kind and very…read moreaccommodating. They made a very difficult time a little easier. They are very professional and very respectful. My family is thankful. Katie Fleming Miller

Unfortunately, my family and I had to visit here sooner than we would of liked, but the staff here…read moretook excellent care of us. Dewayne Gravley took great care of us and walked us through every step of my grandmother's funeral. The other staff members helped us with her obituary and ensuring that her slide show video came out well. They dealt with our several song changes for the service with a smile. At one point, we were missing a flower arrangement from the florist and Dewayne even offered to call and ask them about it for me, so I could spend more time with my family during such a difficult time. My grandfather was having an extremely hard time with the loss of his wife of almost 52 years, so they allowed him to come every morning at 8:30 until they had to close at 8:00. They even had a pot of coffee on waiting for him. I just cannot express enough how kind they were here and how well we were taken care of. We will definitely be using them in the future. Just hopefully not for a while. :) BTW: they are pet friendly!

This funeral home showed nothing but love and support for everyone involved in this tragic time…read more Everyone was very patient and kind.

Very easy to work with. Out first meeting was informative. We chose to purchase prepaid cremation…read moreservices for both of us. I am confident this will make it easier when one or both of us passes.

purchased prepaid cremation services for my father. As we finalized the arrangements following his…read moredeath a balance of $87 was due. when we gave Jenna Picou the credit card she proceeded to charge $1505, which was the full amount of the finalized arrangements. she immediately said "oops I charged you the full amount." then we were told the refund cannot be issued until the cremation center receives the proceeds from the prepaid insurance which she sold him and for which the cremation center is the beneficiary of. Absolute fraud! Still waiting on a refund. Stay away from this place.

The staff at Lane Funeral Home were so friendly and made planning the service for my husband as…read morestress-free as possible.

As an Ambassador and Director of Public Relations here at Lane I can say that it is always an honor…read moreto serve the families that entrust our staff with their loved ones. My family has always used Lane Funeral Home and to be a part of this wonderful family of compassionate staff members truly gives me the utmost respect for the history that Lane Funeral Home carries as the oldest operating funeral home in Chattanooga. Always from the Heart

We had the most professional and respectful experience with this funeral home. As someone that has…read morelost most of my close family members, I unfortunately have quite a bit of history with funerals. To say Ralph provided excellent assistance is actually an understatement. Ralph is amazing, and made sure to go out of his way to ensure every part of the service and burial was perfect. Any hiccups we ran into he took on instantly and made them disappear. The facility is beautiful, their services are top notch, and our family and friends were well taken care of throughout the entire process. I can't thank Ralph and his staff enough. Everyone there is lovely...Mamie, Courtney, Dan, Mike, Alice, Hank...I'm sure I'm forgetting some but just know the staff is marvelous and they work so hard to make this part of your loved ones life as seamless and easy as possible. I will, and already have, recommend this funeral home to anyone I know in this area. Their dedication to their work is truly appreciated. Thank you all from the bottom of our hearts.

So sad, yet so beautiful…read more One cannot say much about a cemetery. I can say this one, for its age is very well taken care of. As one of the headstones say, gone, but not forgotten. If you travel by this spot near the river, stop and pay your respect to the dead, some of which are less than a year old.