Most of the negative reviews seem to reflect experiences under the previous ownership. I've been going here for about three years and really enjoy it. The gym has everything you need, is consistently clean, reasonably priced, and rarely overcrowded. I'd highly recommend it. read more

I attended a classpass drop in and was pretty disappointed. It's fine to go as a drop in and was accessible to where I was staying at. The gym was silent at times had all basic and subpar equipment. The gym also just felt cramped and the layout didn't make much sense to me. It was fine to go once but I wouldn't become a member here. read more

Horrible customer service. I tried to issue a cancellation of my membership, they told me it was cancelled then continue to charge me for 3 months. When I reached out again, they gave me written confirmation that my account was cancelled, but still were charging me. read more

Honest review on WPF after being a member for a year: The gym is small and cramped, would never go after work if you are hoping to get a decent workout. Because of how small and cramped it is, it gets muggy in the summer and then during the winter you will see the windows in the front fog up like crazy. It gets pretty dirty even though most members are courteous and clean after themselves. They recently moved equipment around in areas that make no sense and make the cardio area feel even more cramped. They have also installed more cameras in multiple places around the facility. I understand a need for safety, especially with it being unstaffed some hours, but also can't help but be creeped out to a certain degree with how many cameras are here. For a few months they had non commercial equipment (flat benches) that were not up to a commercial gym standard. This is a huge no no and a lawsuit waiting to happen. Thankfully they got rid of the pieces, although not sure if it was due to an accident or them wising up. Seems to be a gym for the 'less serious' active lifestyle, which is absolutely fine. Not everyone is trying to be Arnold and we are all working on different functional capabilities. BUT, for the price (~$50/month + I paid an annual fee about 6 months into my annual membership) you'd basically be better off going to a planet fitness as they have much more room, and basically the same level of equipment minus a few things. They have also announced price increases in the past month. I previously paid $449 for an annual membership. It is now $599 for a year, so an increase of 33% with little to no material change in the gym. They also barely play music. It's super weird to walk in and it be dead silent save for fellow members breathing hard. It's pretty hard to go here and feel motivated based on the surroundings, or the general vibe. Overall even with some problems, not a bad gym. They do have a good variety of equipment, but with the space limitations, pricing increase, and stale feeling here, definitely not a renewal for me. read more

Wicker Park Fitness - Glass on walls have been like this without replacement - Trainers Near Me - Chicago, Illinois

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I have been going here for years and the results speak for themselves. I have yet to have a negative interaction there, can attend at hours that are convenient for me, and routinely have access to any equipment that I need with it already being clean and ready to use. Staff is friendly and other patrons are respectful. Great experience! Highly recommend! read more

I highly recommend getting a gym membership literally ANYWHERE else. Seriously, spare yourself the bullsh!t. The staff is horrible to communicate with, rarely answer, broken machines, payment terms are insanity. Don't be fooled -- this gym has a "cheaper" monthly payment because they'll charge you out the ass for everything else. AND the owner is such a passive aggressive piece of work that he responds to every negative review harassing them. Hi buddy!! You're horrible. I love your business plan of an unstaffed gym with horrible customer service that people will sign up for because it's "cheap." You get to rake in the cash without helping literally anyone!!! And if they try to cancel--WHOA sorry partner, can't do that!! You have to pay a million more dollars and deliver the key card BY MAIL. They literally make it impossible to cancel, so save yourself the headache. read more

This gym has been extremely disappointing. Equipment is subpar. Small gym. No parking. No GHR machine and front desk is not helpful. Crowded narrow space and vibe used to be friendly neighborhood gym but has since become more of a meat market/bro gym, which as a female is not appealing to me. There is essentially zero customer service and they promise discounts and prices that they do not honor. First, I think about 2 years ago, I signed up through ClassPass and was paying $25 a month. Then, because I'm a healthcare worker they said it would be better if I just did a regular membership but they would honor that ClassPass rate. That was great until they increased the rate to $59.95 in May 2023 without telling me. Hold that thought because it gets worse. I referred someone to their gym in 2022. They were having a promotion that said I would get a month off if I referred someone for membership. In order to receive this, I had to email them. I did email them. I never heard back. That was in January of 2023. I never got a free month. I called them to inquire and never got a straight answer. They just told me to email them again, which I did. No answer. No response for over a YEAR. No month off of membership. Absolutely nothing. Honestly this seems fraudulent to advertise a month off and not come through on these promises. Back to December, 2023...after I realized that they had jacked up the price of the gym, I called them to see if I could get a refund and understand what had happened. I was upset because my partner who also has a membership, was paying only $35.00. Apparently they had still given him a ClassPass discount, but not me and had increased that to $35.00 from $25.00 per month for him. I spoke to an associate on the phone in December of 2023 named Casper who did not know why this happened and instructed me of course to email them. I have emailed them. I told Casper to email me regarding this issue but did NOT receive any email. It's now January 12, 2024 and I still haven't heard back. Not a peep. I have NEVER heard back from them ever in fact. They never responded to my email from January of 2023! At this point I'm beyond frustrated. I've emailed requesting to cancel my membership and haven't heard back. So the facts here include that I haven't heard from anyone at this gym via email ever and have been awaiting responses since I emailed them over a year ago. They jacked up their pricing and have refused to honor previous discounts and give some members discounts randomly it appears while others pay for an overpriced, mediocre at best gym. Stay away. Btw - I have been emailing info@wickerparkfitness.com each time. The response is not within 24 hours as stated by the owner in other reviews in which customers have similar problems! In fact, as stated, they have never, ever replied to me! This is beyond horrendous customer service. There were also several times in which my credit card was charged twice it appears in error?! I will be reporting this business to the city for these practices. I'm hoping I can get some type of answers. So sad that it might take a Yelp review to get any type of response. For the price and lack of any service, this gym is not worth it. Better off going to Planet Fitness and staying away. read more

I am unclear about the nature of the personal training services K appears to have provided to my former spouse in a one-on-one setting while she was reportedly still married to me. I would appreciate it if someone could provide copies of the invoices. I am also concerned that I may not have been charged for the cost of overnight stays and that there could be outstanding debt I need to reimburse. read more

This gym gives you a 2 days window to cancel your membership after your monthly charge date or else you will be charged an extra monthly billing payment. Heads up. It's supposedly the way their "bank is setup" I was told from the employee I rather not say his name that they receive multiple complaints a week regarding this matter and still nothing in regards. It's truly deceiving. Honestly makes absolutely no sense to spend 50 a month on such a small packed gym anyways. You can spend 20$ more and go right next door to Wicker-park Athletic club and get much more amenities and space. Wow there goes my first yelp review haha. Just don't like this deceiving bulls** about your "bank setup" being the reason why you literally will charge an extra month every single time a person cancels. read more

Stay away. I do not recommend this place to anyone. I wanted to love this small neighborhood gym, but I didn't. The gym is almost always unstaffed; even when they are, they are not helpful. The equipment is subpar, and they need more plates to go around. I spent half my time at the gym trying to find more plates to add to a bar, and even if I could, I could find one but not two. The gym is so crowded at all hours of the day. I thought working from home, I could go during non-peak hours and it would be quiet, but even at non-peak times, it was still crowded. No one respects that you're in the middle of a set and just takes your weights without even asking if you're done of if they can work in with you. This used to be a nice neighborhood gym. It was sold and the new owners are never there, there is no customer service, and they honestly could care less about any of their members. The only time you will ever hear from or speak to anyone is when you want to cancel, and then they make it near impossible to cancel your membership. And be very wary of their 31-day cancellation notice, it's more like 60 days. I see several other reviewers say the same exact thing. I finally ended up paying another 30 days even though I no longer lived there just to keep them from harassing me. They didn't speak to me one time the months I was at a member. But harrassed me for months when I canceled. read more

Chronically overcrowded, poorly maintained gym with ridiculous cancellation policy. They'll demand you pay for an additional month after notifying them that you want to cancel, and threaten to charge you for an additional 3 months and send to a collections agency. Awful business all around read more

Came here for the first time via class pass. I booked free gym time to get a lay of the land. It's a pretty small gym. Weights are in the first room when you walk in, and cardio is in the next room. There's also a room work classes which I didn't get to see since there was a session. It was a bit packed so I only used the treadmill. It was okay, no frills and will probably return occasionally read more

I have been a member at this Gem of a Gym for over 10years. I give it a full recommendation to anyone who views a gym as place you go to workout. If you view a gym as place that has a barista, steam room, and carpeted locker rooms - WPF ain't your place! WPF offer all the essentials for cardio and weight training and for low membership fees. Staff and management have been super friendly since day one - and always show care for their members, and the gym's facilities. Only crowded during the 5:30-6:30, but rarely have to wait for any station I want to use. WPF is offers a super in-and-out experience for those aiming to make the workout the top priority of a trip to the gym : ) read more

They try to scam you for cancellation fees. I signed up and didn't have a contract in place, when I went to cancel they tried to hit me for 100s of dollars in fees and sent me an unsigned contract with my name on it, then threatened to send the account to collections if I didn't pay. AVOID read more

Thanks for your reply and didn't know I should email the general email rather than tell staff. I repeat - the sink has not worked well for general hand washing for several weeks. If it's been fixed since Saturday - great! If not, I'll try to include a video in my email after visiting the gym tomorrow. read more

The gym was exactly what was advertised, easy and reasonably priced. However I am very frustrated that they raised the monthly price by 20% and only sent an FYI email and started charging more. When I told them that this was inappropriate and tried to cancel they said if I didn't pay the next month they would send it to collections. Fine gym but beware of frustrating charging policies and that they will raise prices without giving a real heads up. read more

Excellent neighborhood gym. Has all the equipment I need. You can't beat the prices. I recently sign for the promo 3 session for 99 dollars such a steal read more

After spending upwards of $75 a month for a student membership with the Chicago Athletic Clubs, I decided to make the switch to Wicker Park Fitness. So far, I've been nothing but happy with my decision. WPF is everything I need and want in a gym, ample cardio equipment, a good selection of strength machines, and a medium sized studio space for any additional needs. During peak hours the gym can definitely feel a little cramped, but I also experienced this at WPAC/BAC as well. If you don't like crowds or get overwhelmed while working out try a less busy time. I like getting there in the morning when I make the effort but usually end up going after 7pm to avoid the extra foot traffic. The premium membership includes access to various workout classes M-Th and Sat/Sun which are nice to drop in when I want to switch my workout up. I really enjoy the weekend yoga options. The workout class schedule is consistent each week, so you know when the studio is occupied. If I know I need to stretch out after my workout I usually make sure that the studio is unoccupied for ease of access. Upon sign up you also receive an hour session of personal training, I haven't taken advantage of this yet but plan to soon. TLDR; love WPF, good selection of equipment and can't beat the price! read more

Bang for your buck. I just signed up for this gym as a Black Friday special (sign up fee was passed). For 40$ a month you get unlimited class access which is what I'm all about. It has everything you need and the classes I've been to have been really great! The only thing this place doesn't have that I miss from the more expensive competitor is a locker room that doesn't smell like the corners of the CTA. But for the price, just bring a bag, carry your valuables with you, and don't plan to spend long in the locker room. read more

This is an absolutely amazing facility! I looked in the area for flexible hours, and being able to come in whenever I want before midnight has been a huge help. I wish I had known about this place sooner. It's literally right next to the Brown line which makes it super convenient. Perfect for my morning workouts before heading off to work! The Times I've emailed with questions the staff has been super helpful. They got back to me quickly and were very clear when communicating about an issue read more

Worked out here for a little while, ended up deciding to cancel because my office building's gym opened back up. "Cancel anytime" - sure, but you have to give 30 day's advance notice, and they CHARGE YOUR ACCOUNT during that period, meaning they effectively have a $50 cancellation fee that they pretend is just another membership charge. Plus the floor in this place is just nasty, I don't know what they were thinking putting "cleanest gym in Chicago" on the sign. They get a star back though because I liked the trainer I worked with, he gets 5 stars. read more

My neighborhood gym! The staff is always very responsive and helpful through email. The sanitizing stations are great and everyone at the gym takes care of and equipment sanitizes their equipment before and after use, making it a clean and worry free experience. The referral program is nice. The gym has all the equipment I need at a great value. Highly recommend! read more

Fantastic price - chepeast in the area. Has pretty much everything you need and nothing you don't. Do you want to pay $600 more per year (at WPAC down the street) for cucumber water and 4 salespeople sitting at the counter at all times? Or do you want to save money, because you can just buzz yourself in? I have an annual subscription and I've never had a problem with billing issues. Like anything else in life, read the billing terms and agreements, and don't be outraged if they charge you when they said they would charge you. Good selection of cardio machines, free weights, and machines. My only wish list items: -one more squat/power rack -a Concept2 rowing machine read more

I have been a member of WPF since June of 2010. For a small, community gym I have been incredibly satisfied with the equipment and classes they offer as well as the hours the gym is open. As long as you avoid peak hours, the gym is never that full and wait time for equipment and machines is generally minimal. They offer several classes that are included with your fee and personal trainers (for an additional fee) as well. They have done a great job of enforcing their mask policy during covid and have multiple cleaning stations throughout the gym to ensure the equipment remains sanitized. The rates are also really reasonable compared to some of the other gyms in the area. I highly recommend WPF to anyone looking to support a great local gym! read more

The worst gym I've ever been to in my life. Every inch of this place is covered with grime. The mats are paper thin - I tripled it up and still couldn't use it. It's tiny, half the equipment is falling apart, limited weights - I know some places like to be filthy to be more authentic, but this was next level. I couldn't shower there and had to cut my workout short because everything was unusuable. Do yourself a favor and go to WPAC next door - the staff are friendly and it's clean and modern. read more

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Recently joined the gym this month and lemme tell you: I'm impressed. I value my time, weight lifting, and equipment. While some things were missing that I require for my workouts (like bands for assisted pull-ups), it was an easy solution to buy off Amazon. The gym is great - the people here are nice and respectful and generally speaking, even when it is packed, you can still find something to work on. Only con is the limited spacing but I think the gym does a great job at utilizing the space. I am impressed by how clean they keep the gym. Every time I go during the weekday, I see someone cleaning the bathrooms and all the equipments which makes me feel safe as we return to a sense of normalcy during covid times. So glad I joined and almost don't want to rave about it so I can keep this gem of a gym to myself. read more

I have tried this spot and as reviews are good I hoped it will be something special. Yet as for me the place was pretty messy, somewhere even dirty. Yet maybe I just came not on time read more

I have been in Chicago for a couple of weeks and needed a place to work out while I was here. I found Wicker Park Fitness to be an excellent facility which more than met all my needs. The facility is spotless and has an excellent variety of fitness equipment and their rates were reasonable. I normally used he facility at 8:00 or 9:00 in the morning and there were seldom more than a half dozen people using the facility. I will use the facility the next time I am in Chicago. read more

Nothing really special. It is a very small gym that has no extra services or amenities for being a member (no towels???). They recently reorganized everything which has made the place feel even smaller, as well as put caution tape and warning signs EVERYWHERE which feels very unwelcoming. Apparently the owner is a POS as well. There were contractors saying that he did not pay them and the tenants next door were complaining about him as well. I will not be renewing my membership here because of these reasons. It's worth spending extra for the nearby gym, WPAC. read more

Love this gym! I had two different gym memberships prior to COVID (one near work and one near home). After COVID hit, trying to pause my membership with the big chain gym near where I worked was a nightmare, while WPF has been communicative, transparent, and helpful. This is the only membership I've kept due to the stellar way they've handled COVID. It may be a small neighborhood gym but it's well-maintained, super clean, the staff is friendly, and I can get a great workout in without compromising my health. Personal training sessions with Kenzie have also been fantastic - he's understanding of my limitations put still pushes me to better myself. I definitely recommend them if you're looking for a new gym. read more

I remember when I first moved to the area during the winter of 2008..I always saw this foggy window and thought something crazy was going on that I needed to witness or be a part of, LOL!!!! I moved right around the corner from this place and once they had a 6 month deal for $200 during the Do Division festival, I had no choice but to give it a try. I really liked the facility as everything was obviously new and as everyone else has already stated the staff is very nice. The only problem I had with this place was that it is very small and it is just not enough cardio equipment to go around during peak hours and they are not open 24 hours. The best times to go are usually on the weekends and in the mornings on weekdays. Anytime after 7PM is good also. As you walk out after your workout, you can treat yourself to a free apple. My membership was up for renewal in early December, but i did not renew because it was just too much for a small gym that did not have a lot of the equipment I need to work out. This is a good place for the residents of Wicker Park and Ukrainian Village, but they need to find a way to expand or maybe scout out a bigger location. read more

This place is great-- Colin will follow you around and make sure you can't ignore him! If you do, he'll continue to watch you while you attempt to work out! During his free time he enjoys calling the police on upset members and jerking little kids around outside the gym which I guess is great entertainment and a way to flex the immense power of a mighty gym manager. The gym itself is filthy, machines are always broken, and the locker room is disgusting. read more

It's about time....a neighborhood gym! My exercise was severely lacking due to the dearth of comparable options for many blocks....and we all know its about convenience. I will forgive the 2 month delay in opening as they apparently were help up by red tape. Nice people at the desk, all new equipment with individual Ipod/TV capabilities at each aerobic machine, clean/new feel (obviously). I'm not a peak hour person and it hasn't been too crowded. Of course not the biggest place but not designed to be that way...perfect for the neighborhood! Nicer than the usual neighborhood gym: free towel, free apples, nicer interior, and nice back exercise room. I would take the bad reviews of the gym with a grain of salt: this is a small neighborhood gym people, not a luxury spa. Compared to the others I have been in over my short life this one is much above average. Luckily I go late or very early so I miss the crowds, otherwise I might complain about having to wait for machines, but I rarely do. read more

Best trainers and yoga teachers in the city! This place is a no frills, chill place to get pumped. 1 of Chicago's last neighborhood gyms, the timeless feel of the place makes it easy to spend hours working out. The staff is friendly and attentive. Not pet or child friendly, but I like that in a gym. read more

I'm a new member and overall I'm happy with the gym. It's not a really nice gym, but its not gross either, and after having worked out at many different gyms over the last 35 years i know the differences. But there is more good then bad, and it's in walking distance of my pad, so i'm content. Pro's: Clean Gym Space Friendly Staff Fairly priced Clean towels for workouts Water fountain works Free Apples No extra hidden fee's Con's: Locker Room needs updating No steam room Small gym Touch pads on exercise machines doesn't work well Can get crowded to the point of madness at peak hours Overall, i'm happy to have it in the neighborhood. read more

This gym went under new management about a year ago and the change has not been for the better. The staff is at best not friendly and at worst defensive and rude. I recently watched the manager yell at a repairman in front of gym members. As others have mentioned, the space is dirty and neglected. The locker rooms were recently repainted but no one bothered to clean first, so they actually look worse. Dust is everywhere and the floors are filthy. Two stars for the cheap price and the machines are rarely broken. read more

This review is strictly pertaining to the Covid safety measures they have in place, what a JOKE they are! Some members don't wear masks, some only cover their mouths and not their nose as well, all while the staff walks by them and says NOTHING!! I'm Sure the owner will have something to say about how there are posts hanging up requiring members to wear them or they will be asked to leave lol everyone in there knows thats an empty threat. I'm not even sure the owner has ever stepped foot in that place. I'm pretty sure he just asks his staff how everything is going, well you're being lied to, that bathrooms are disgusting I don't know the last time they were cleaned. So if you want to workout in a gym that doesn't require a mask then this is the place to go to!! read more

Colin was super helpful in helping me freeze my membership during the pandemic! It is amazing to see a business care so strongly about safety of their patrons. I CANNOT WAIT to be back lifting every morning at WP Fitness post COVID :) read more

I only pay for the unlimited classes ($30 a month woohoo!) so I can't speak for the equipment or anything like that unfortunately. That being said, I've been with Martin, Joel, and Jaime and love all of their classes! They really make you sweat but are also very supportive throughout the exercises. I always leave feeling like I really got a good workout. They use a variety of exercises so it never gets boring. The bathrooms were also very clean! Overall, I've had a great experience. I wanted an affordable, straightforward gym where I could take good classes and that's exactly what I got. read more

This gym has the worst customer service I have ever experienced. I've been attempting to get ahold of them for months without any answer. There are plenty of gyms in the Wicker Park neighborhood and I strongly suggest checking those out before considering Wicker Park Fitness. read more